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Courtesy Kia of Brandon

Tampa, FL

4.6
812 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 812 reviews

February 04, 2024

The personal was very nice and polite they kept me informed about my car service thanks you all More

by adilioalvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David phelp
February 03, 2024

On time. Forgot to reset my odometer for next service. Waiting area always clean. Washed when returned. More

by k.kendrick02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
February 03, 2024

Always greeted by friendly technicians; they always call to confirm service and provide cost info before they initiate work; Lyft service provided is always punctual More

by eyka1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
February 02, 2024

I've dealt with the service and body shop and both departments need a lot of help. I trust nothing that either one has to say. They have terrible customer service. They have no communication with the More

by cls0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Gonzalez, Jenny Monge, Ashley Craig
Feb 08, 2024 -

Courtesy Kia of Brandon responded

We appreciate your review. We're truly sorry to hear about your disappointing experiences with both our service and body shop departments. Providing excellent customer service and clear communication are priorities for us, and it's concerning to learn that we fell short of meeting your expectations in these areas. We apologize for the delays in returning your vehicle to you and for any inconvenience this may have caused. We would like to speak with you further about your experience. Please contact me at your convenience. Thank you! Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Feb 13, 2024 -

cls0504 responded

Tell me when it's good to talk and then I will make sure I can talk then. Thank you.

February 01, 2024

Great staff, and a very nice waiting area. The service advisors are very easy going and knowledgeable of your vehicle. More

by Eddiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge, Ashley Craig
February 01, 2024

In and out with regularly scheduled maintenance quickly thanks to my service advisor Alex Hidalgo. He is very cordial and provided clear and concise information through the process service. More

by dsnydave1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hidalgo
January 31, 2024

I had made an appointment for an oil change. Initially when I called I was told that the system didn’t take it and that I would have to reschedule. I went to the dealership and the supervisor sa More

by Dimples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich and David I believe
January 29, 2024

Outstanding service and great care taken with my vehicle. Always feel like my vehicle is in great hands and work completed is of high quality. More

by drivinagt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
January 29, 2024

Pleasant workers. Smooth easy service. Relaxing environment. Always take my car here. Everyone should too. More

by irie.cruzan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge
January 29, 2024

Taz made my car buying experience so convenient! I have a newborn at home so he helped get everything prepared over the phone prior to my arrival. I was in and out in record time and am in love with More

by lizz0505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tazmine McLeod
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