Courtesy Kia of Brandon
Tampa, FL
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Always greeted by friendly technicians; they always call to confirm service and provide cost info before they initiate work; Lyft service provided is always punctual to confirm service and provide cost info before they initiate work; Lyft service provided is always punctual More
I've dealt with the service and body shop and both departments need a lot of help. I trust nothing that either one has to say. They have terrible customer service. They have no communication with the departments need a lot of help. I trust nothing that either one has to say. They have terrible customer service. They have no communication with the customer and just leave you hanging. I was told I would have my car back at 4pm on a Friday and I didn't get it back until Tuesday. Service manager likes to talk to down to you. I will never do business with them again. More
In and out with regularly scheduled maintenance quickly thanks to my service advisor Alex Hidalgo. He is very cordial and provided clear and concise information through the process service. thanks to my service advisor Alex Hidalgo. He is very cordial and provided clear and concise information through the process service. More
I had made an appointment for an oil change. Initially when I called I was told that the system didn’t take it and that I would have to reschedule. I went to the dealership and the supervisor sa Initially when I called I was told that the system didn’t take it and that I would have to reschedule. I went to the dealership and the supervisor said no problem, we will take care of you. I had taken the time off from work to do this based on a sale that was happening and expires on January 31. At first I was disappointed until I believe David the supervisor made it right. Not to mention Erich who is always so genuinely nice. Thank you for all you do. More
Taz made my car buying experience so convenient! I have a newborn at home so he helped get everything prepared over the phone prior to my arrival. I was in and out in record time and am in love with I have a newborn at home so he helped get everything prepared over the phone prior to my arrival. I was in and out in record time and am in love with my new Telluride! More