Courtesy Kia of Brandon
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 812 reviews
Ashley Craig is always very pleasant and gives great customer service! I’m not happy that every time I bring my car in for service there is some additional service that is recommended. My car has less t customer service! I’m not happy that every time I bring my car in for service there is some additional service that is recommended. My car has less than 40,000 miles on it so I question trying to push additional service. More
Your telephone receptionists, for service, are nice but need some more training in how to handle recalls. I wasted a trip there from Wimauma. All good now. need some more training in how to handle recalls. I wasted a trip there from Wimauma. All good now. More
Mi experiencia con los vendedores y el advocate de servicio han sido excelentes. Pero el servicio es lento, demasiado hasta para un simple cambio de aceite y filtro; Hasta 4 horas esperando. En una servicio han sido excelentes. Pero el servicio es lento, demasiado hasta para un simple cambio de aceite y filtro; Hasta 4 horas esperando. En una ocasión me dicen tu carro está por salir después de horas esperando y yo le digo como si mi carro sigue ahí, donde lo estacioné… ya era hora de cerrar, no me hicieron el servicio ese día. Luego lo hicieron sin costo, pero eso no recompensa las horas perdidas allí. Si algo deben mejorar es eso, el servicio del taller de mecánica, More
Excellent attention. A very pleasant atmosphere. The representative Jenny was very kind an helpful, allways trying to provide me with the best service. A very pleasant atmosphere. The representative Jenny was very kind an helpful, allways trying to provide me with the best service. More
I can’t speak for the other service advisors but nick was amazing very fast, very responsive, and got me in and out quickly with all my needs met. Great job overall amazing very fast, very responsive, and got me in and out quickly with all my needs met. Great job overall More
The staff was very knowledgeable. They were a bit off on wait time. I was told wait time would be 1 hour to 1 1/2 hours. I believe I was there 3 hours They were a bit off on wait time. I was told wait time would be 1 hour to 1 1/2 hours. I believe I was there 3 hours More