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Courtesy Kia of Brandon

Tampa, FL

4.6
965 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 965 reviews

October 21, 2024

Andrew was on point and took care of everything I needed, even when I mixed up my appointment date 🤦🏻‍♀️! Great customer care as always. More

by Heather B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
October 20, 2024

They were on time and took care of recall hassle free. I like their process of taking the customer in and out. Receiving service with a smile and clear communication was also very helpful. More

by bahram020kesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Edward
October 20, 2024

Dealership’s sales and service department is great. Everyone’s professional, helpful, knowledgeable and friendly. Great dealership. More

by jerry64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
October 19, 2024

Mathew was exceptional! He was professional yet polite and very nice. He was able to tell me everything that I needed to know about the car and all of its features. I left f More

by mommyangel1111
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mathew Mccallon
October 12, 2024

Prompt, courteous service. All areas of car were covered. Very pleased with kia car service dept. More

by sherylwood03
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 09, 2024

Sales associate Steve was very helpful- knowledgeable and all around great person to do business with, transaction was smooth. Highly recommended More

by lgeorodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Blank
October 09, 2024

Customer service is very professional. I love this location everyone there was polite also they had snacks for the customer More

by Queen V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
October 07, 2024

Ashley in the service department she is awesome. She communicated with me about my vehicle and she helped me to get assistance on getting some of stuff that needed to be done to my car. She helped More

by Tara Harris-Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
October 07, 2024

Easy to make appointment, people are great but for some reason Courtesy Brandon is not able to properly repair the issue. This is a SORENTO bought on Dec 2023 and it only have around 15 thousand miles. Che More

by Ed_mola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tori
Oct 12, 2024 -

Courtesy Kia of Brandon responded

Ed, Thank you for sharing your detailed feedback. We sincerely apologize for the ongoing issues you've experienced with your vehicle and for the inconvenience this has caused. It’s clear that this situation has been frustrating, and we regret that we have not met your expectations in resolving these problems efficiently. We would like to speak with you further, if you would please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Oct 13, 2024 -

Courtesy Kia of Brandon responded

Ed, Thank you for sharing your detailed feedback. We sincerely apologize for the ongoing issues you've experienced with your vehicle and for the inconvenience this has caused. It’s clear that this situation has been frustrating, and we regret that we have not met your expectations in resolving these problems efficiently. We would like to speak with you further, if you would please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 06, 2024

Fantastic crew, very professional, made it a smooth event. Would recommend them . Open on Sundays too! More

by Bbpharmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff cosner
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