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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
870 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 870 reviews

December 19, 2024

I am very pleased with the dealership. Rosa was very cordial and instructing me to how to use the car and all but, I’ll give her another A+ rating for how patient she was with me. More

by traffteck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Monge, Rosa Rolon Claudio
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December 18, 2024

From the time we walked in the door the service was excellent. We were greeted and expressed what we were interested in and shown multiple vehicles of the same trim. Ashley answered every question we h More

by Jrowe305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Santana
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December 15, 2024

Sales Executive Tony is the very best. Seamless experience. Thank you to the KIA Brandon Team. Highly recommended. Ask for Tony. More

by argom1776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Anthony Bueno
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December 15, 2024

Took my card for oil change. But they rotate my tires and damaged one of my NEW wheels lock and didnt say anything about it. When i went to install new tires they couldnt do it. More

by jeanmarcusm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Gonzalez, Michael Rees, Jenny Monge, Ashley Craig
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Dec 20, 2024 -

Courtesy Kia of Brandon responded

Thank you for bringing this to our attention. We’re truly sorry about the lack of communication from our team. This is not the experience we strive to provide, and we understand how frustrating it must have been. We would like to speak with you further. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

December 14, 2024

Ask for John, very pleasant and made the process perfect and he was knowledgeable about the vehicle I bought. More

by rebeccaembry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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December 14, 2024

My experience with Brandon Kia was easy, John the sales person was very knowledgeable and pleasant to work with More

by rebeccaembry
Recommend Dealer
Yes
Employees Worked With
John
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December 13, 2024

Place has gone down since the pandemic. Car is never washed or vacuumed. Fluids not topped off. People keep telling me they are scamming me about what needs fixing or not. More

by freeness942
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
idk
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Dec 20, 2024 -

Courtesy Kia of Brandon responded

Thank you for sharing your feedback. We’re sorry to hear about your disappointment with your recent experiences. Providing thorough and trustworthy service has always been our priority, and it’s concerning to hear that we may have fallen short of your expectations. We’d like the opportunity to address your concerns, including the lack of car washing, fluid checks, and any doubts about recommended repairs. Please feel free to contact us directly so we can review your experience and work to regain your trust. Your feedback is important to us, and we’ll use it to ensure we’re providing the best possible service to every customer. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

December 11, 2024

Tori was rude, manager did not want to help with issue with car, bad service, needed back seat repaired, would not raise, had recall on it several years back,, manager would not make it right by repairin More

by Blb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tori, manager of dealership
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Dec 13, 2024 -

Courtesy Kia of Brandon responded

Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with us. It is never our intention for any customer to feel disrespected or poorly treated, and we regret that we fell short of your expectations. We would be happy to speak with you further about your experience. Please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

December 10, 2024

Very informative, gave great instructions of how technology worked. The atmosphere is very relaxing but professional. More

by linhope48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elton
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December 10, 2024

The service writer Brandon was very helpful and paid attention to my requests and questions. The mechanic also went above and beyond being helpful. Now my vehicle won’t flash service required until it r More

by Lee.Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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