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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
965 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 965 reviews

November 25, 2024

I have been coming here for years. The staff is very friendly and helpful whenever I visit. More

by amrtas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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November 25, 2024

They were very curtious and quick to respond to your help I was very satisfied with the help we received and would recommend anyone that was looking to perchance a vehicle to go to kia More

by Mg490088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosa Rolon Claudio
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November 24, 2024

Scheduled for 10:20, was about 10 minutes late but it still took them until 4:45 to advise me of issue…imo either need more employees or don’t schedule as many per day. Nice thing was recommendations w More

by glenkitp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
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Nov 27, 2024 -

Courtesy Kia of Brandon responded

Thank you for taking the time to share your feedback. We apologize for the significant delay in your service appointment. We understand the frustration of waiting. We do appreciate you recognizing the accuracy of our service recommendations and the honesty of our technicians. We strive to provide transparent and reliable service to all our customers. We would like to speak with you further about your experience, if you would please contact me at your convenience. David Phelps, Service Manager, 757-639-3478

November 23, 2024

I have to wait for my car. Comfortable seating with coffee and snacks. Pretty quick service. More

by Joy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, Michael Rees
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November 22, 2024

Requested work not performed. Long wait time for a simple oil change. Vehicle returned with unclean windows. More

by Larry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
Report | Print
Nov 27, 2024 -

Courtesy Kia of Brandon responded

Larry, Thank you for leaving your review. We sincerely apologize for the unsatisfactory service you received. It’s clear that we fell short of your expectations, and we apologize for the inconvenience caused. We would like to speak with you further about your experience. Please contact us at your convenience. David Phelps, Service Manager, 757-639-3478

November 22, 2024

During this visit, my car was not vacuumed and I still had the same issue as when I brought the car in. They stated they test drove it in did not see a problem, but I did state that the car intermittently More

by seantherm1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rees
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November 22, 2024

Brad Clement is a great service advisor, very helpful and knowledgeable. He’s helping me figure out some intermittent transmission issues. I’m having with my Kia forte. More

by courtney.kelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Clement
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November 22, 2024

They are the best, professional and rates are affordable. My service representative is wonderful too. More

by msanchez115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
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November 21, 2024

Eloy Mercedes really helped me out in finding the car I wanted. Especially with the helpful discounts that were associated with the car I was purchasing. He took the time to walk me through the process and More

by Papple1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eloy Mercedes
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November 21, 2024

Overall I love this dealership. The service department is efficiently run with few hiccups. Bravo More

by maltese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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