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Courtesy Kia of Brandon

Tampa, FL

4.6
811 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 811 reviews

August 17, 2024

Erich is always amazing to work with. He is always so friendly and accommodating. Definitely needs an extra acknowledgement from upper management!! -dawn More

by Dawnbks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
August 17, 2024

Short and to the point they misdiagnose my car back in may and now they telling me something different after I put new battery and new tires on a car they now say got a blown head gasket! Worst day every More

by Fella2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Monge
Aug 23, 2024 -

Courtesy Kia of Brandon responded

We appreciate you taking the time to share your review. We're sorry to hear about your experience and the frustration it caused. We appreciate your feedback and would like to speak with you further. Thank you for bringing this to our attention, and we apologize for the inconvenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

August 15, 2024

Great employee's very friendly And helpful OK 👌 👌 the sake 🍶 we are not a fan at the time we were in high heat 🔥 but it would also have More

by kenwillow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge, Ashley Craig, Rosa Rolon Claudio
August 14, 2024

Scheduled my 2021 Telluride for hood cable release repair. Bradley was my Service Advisor and got everything completed in a timely manner. He also informed me of a recall that required replacement o More

by Greeneal61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
August 13, 2024

Great service Ashley is great, helpful, knowledgeable and pleasant to deal. I was very happy with my service More

by Sue0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
August 13, 2024

Service is always excellent when I go to this dealership. The waiting room is always pleasant, convenient, and fully stocked with all kinds of coffee drinks, snacks, and ice cream 😋. My service representa More

by Mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Phelps
August 12, 2024

Everyone is very helpful every time I take my car to be serviced. I recommend it More

by Sirmonsk73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
August 11, 2024

Other than the fact that we had to wait two and a half hours, the coffee was fresh a the staff and other customers were friendly . They need to become more efficient. More

by Mrsgcslam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge
August 11, 2024

Everyone was incredibly helpful. This is my 4th car from this dealership. Highly recommend them. Gump was fantastic. Finance director was wonderful. More

by ndykstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Craig, Rosa Rolon Claudio
August 10, 2024

The fastest wait time and most accurate. However the technician/mechanic forgot to lock in the engine air filter. Just left filter lid wide open. More

by stas6760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew service advisor
Aug 15, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback and for recognizing our efforts to provide a fast and accurate service. We sincerely apologize for the oversight with the engine air filter. We regret that this happened during your visit. We would be happy to speak with you further, if you would contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Aug 16, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback and for recognizing our efforts to provide a fast and accurate service. We sincerely apologize for the oversight with the engine air filter. We regret that this happened during your visit. We would be happy to speak with you further, if you would contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

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