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Courtesy Kia of Brandon

Tampa, FL

4.6
811 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 811 reviews

August 26, 2024

We loved the experience at Kia at Brandon Store, the staff that helped us they were amazing, they did everything and more to make our purchase work, Brendon Gonzales did a fantastic job his service is a More

by huerlon nardes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Gonzalez
August 23, 2024

The experience of buying a new car was fast and very easy Frank also courteous. More

by Heriberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
August 23, 2024

They were very competent and explained everything in simple terms. They told me how long the service would take and were right on time. They provided a free shuttle service out and back. More

by Ronn1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
August 22, 2024

Holds on to your car too long and communication needs improvement. Not keeping customer informed More

by Nategr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
Aug 24, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback. I apologize for the inconvenience you've experienced with the length of time your car has been with us and the lack of communication during the process. We understand how important it is to keep our customers informed and to complete service as efficiently as possible. We would be happy to speak with you further about your experience, if you would please reach out to me. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

August 22, 2024

The Dealership was very clean and everyone was friendly and willing to help if needed. More

by shannongreenwoodllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Edwards
August 22, 2024

Frank Fahad and Richard Meyers were great to work with on purchasing my new Kia Sportage SX Prestige. We negotiated mutually acceptable terms and trade in value timely and I was not stuck on the dealership More

by Mikel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Mayer, Frank Fahda
August 22, 2024

Service was faster than quoted, service manager was very helpful and the free Lyft is a great idea. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge
August 22, 2024

Erich, service writer does a great job. He pays attention to my problems and takes care of them. More

by postalgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
August 19, 2024

they charge me $400 and 13 hours labor to change a stud and lug nut More

by perryhodges793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
bryan
Aug 23, 2024 -

Courtesy Kia of Brandon responded

Perry, Thank you for sharing your experience. I apologize for any frustration this situation has caused. Please reach out to us so we can address this issue directly and work towards a resolution that reflects our commitment to customer satisfaction. Your feedback is invaluable. Thank you. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

August 18, 2024

They treated me very nice and the man that help me was so knowledgeable and I would like to thank him so thank you Erich freeman More

by BnjmWinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
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