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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
875 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 875 reviews

November 02, 2024

Very busy. No communication once you check in. Nice facility. Nick was helpful and personable More

by B&B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 06, 2024 -

Courtesy Kia of Brandon responded

Thank you for taking the time to leave feedback. We’re glad to hear you found our facility welcoming and that Nick was able to assist you with a friendly and helpful approach. We apologize if communication after check-in was lacking, as we aim to keep our guests informed throughout their visit. We appreciate your input and would like to speak with you further about your experience. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

November 01, 2024

Fantastic service. Wouldn’t go anywhere else. Erick is the best. Highly recommend them. I’ve purchased 5 cars here since 2015 and have never been disappointed. More

by Mmarc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman, Ashley Craig, Frank Fahda
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October 31, 2024

Very informative and helpful on letting me know what to do as far as preventative maintenance and very nice with everything they did More

by greysonparker93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Edward’s
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October 31, 2024

Ashley in the service depart was great… Made the process smooth and painless… not only did she explain everything to me she provided me with a place to grab breakfast as I forgot to eat before coming and ev More

by Jdelavina82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
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October 30, 2024

Ashley was professional and informative work was done as promised and on time will be back More

by Deethatsme01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
Report | Print
October 30, 2024

Highly recommend! ! I lost 2 cars in the flood! They came and got me and I drove home in my new car 2 days later!! More

by Debclambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
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October 30, 2024

I visited to do a first oil change and to complete a recall service. All was completed in a reasonable time and the service representative was quite pleasant More

by mixdat1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Monge
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October 29, 2024

Drew and another service member were very helpful. They made sure my oil change was done, even though I was running late. They went above & beyond! More

by mpshune123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew gets 5 stars!
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October 29, 2024

It took me 5 hrs for an oil change. The waiting room is very pleasant. More

by jandaria01370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback! We're glad to hear you found the waiting room pleasant, but we apologize for the long wait time. Your time is valuable, and we're always working to improve our efficiency. If you have any further concerns or suggestions, please let us know—we’d love the opportunity to make your next visit smoother! Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 29, 2024

Took vehicle in for a WE OWE REPAIR ORDER . They made it even worse , haven’t heard back from them in over a month now . The service department is extremely slow and mismanaged. Peopl More

by Kuykendall42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David service manager
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Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for sharing your experience. We sincerely apologize for the issues you encountered, both with your repair order and the delays in communication. Providing timely and efficient service is our priority, and we regret that we did not meet your expectations. We would be happy to speak with you further and hopefully answer any questions you may have. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

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