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Courtesy Jeep - Service Center

Mesa, AZ

4.6
149 Reviews

149 Reviews of Courtesy Jeep - Service Center

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January 07, 2022

Thank you Sean Davidson for taking great care of my Jeep!! Just standard maintenance was needed but he was very easy going and took extra time to show me things! More

by xtineann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Davidson and T. Monroe
Jan 09, 2022 -

Courtesy Jeep responded

Thank you for the 5 star review, we are thrilled that you received great service from Sean and T Monroe on your service maintenance, we look forward to your next visit. Kindly, Courtesy Chrysler Dodge Jeep and Ram Superstition Springs

January 05, 2022

Arrived 2 hours early for oil change.Asked maintenance Arrived 2 hours early for oil change. Asked maintenance manager if I could get in early, stating that if I could not It is no big deal and I will jus More

by Jeep1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Tapia
Jan 06, 2022 -

Courtesy Jeep responded

I am very sorry to see your review and I apologize for this happening. It is not our goal here at Courtesy to have this happen to you as we value your time and your business. I will address our service department about this matter in the hopes that we do not let this happen again to our guests. Please feel free to reach out to me at 623-244-3456 or jcorrie@courtesyautomotivegroup.com. Thank you for the feedback as we want to know where we can improve. Best Regards, Jeremy Corrie Customer Relations

December 13, 2021

Matt was great and was proactive in getting repairs covered by my warranty. Never felt pressured to do more than I needed but he gave honest informed opinions on what repairs/services could address my More

by Azcheung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Dec 13, 2021 -

Courtesy Jeep responded

Thank you for sharing your experience! Pleased to hear Matt was able to assist you with repairing your vehicle! Glad he was able to address every single one of your concerns and serviced your Jeep Grand Cherokee to make it feel brand new again! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

December 09, 2021

My service advisor is Steve tapia he's been very helpful and understanding with any issues that have arrived with the maintenance of my vehicles he's a true asset to your company More

by jaym1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve tapia
Dec 09, 2021 -

Courtesy Jeep responded

Thank you for the five star review! We are so glad to hear you had a great experience with Steve in our service department. We appreciate your business and look forward to your next visit. Kind Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

December 08, 2021

Sean was very polite and great to work with. Kept us informed as to the status of our oil change and when our vehicle would be ready. More

by Chalepis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 09, 2021 -

Courtesy Jeep responded

Thank you for the five star review! We are so glad to hear you had a great experience with Courtesy CDJR and our staff. Kind Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

December 08, 2021

Great customer service, friendly, good communication about your service, polite, they greet you right away and take your car. More

by ravendozier16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Redford
Dec 09, 2021 -

Courtesy Jeep responded

Thank you for the five star review! We are so glad to hear you had a great experience with Courtesy CDJR and our staff. Kind Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

December 07, 2021

Nice dealership to wait in the staff was courteous and took good care of me More

by kimchall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Philips
Dec 07, 2021 -

Courtesy Jeep responded

Thank you for your review! Glad to hear we were able to take very good care of you! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

November 30, 2021

Very customer service oriented group of people. They ask questions and are all very pleasant and very helpful , very rare these days More

by Snpnorwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mendoza
Nov 30, 2021 -

Courtesy Jeep responded

Thank you for the 5 star review, we appreciate your business and so glad David was a great help with your purchase. Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

November 28, 2021

Very professional, very courteous, The work was performed in a timely manner and appears to have been successful. More

by Ikev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Venters
Nov 28, 2021 -

Courtesy Jeep responded

Thank you for your review! Glad to hear our service department was professional and courteous and able to fix your car in a timely manner! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

November 10, 2021

Bought a Wrangler from Chris Caban 2 years ago. Just had a frustrating experience with a dealer in Florida trying to get a part. Called Frank in your parts department and he solved the problem in less than More

by waverly78
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Caban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Courtesy Jeep responded

Thank you for sharing your experience. Glad Chris and Frank were helpful and able to get you what you needed! Look forward to assisting you again in any automotive needs! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

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