Courtesy Hyundai Tampa

Very helpful and courteous! My car was a total loss, and Tamer and Frank were very quick to make sure I was in a new vehicle. They were very nice and treated me with respect thro My car was a total loss, and Tamer and Frank were very quick to make sure I was in a new vehicle. They were very nice and treated me with respect throughout the process. I would 100% recommend coming to this dealership and asking for either of those two! More

Customer service I love everyone I have come into contact with at Courtesy Hyundai regarding my new car. They are always willing to help. I asked Frank to help me with I love everyone I have come into contact with at Courtesy Hyundai regarding my new car. They are always willing to help. I asked Frank to help me with my SiriusXM contract and he was willing to try to find me a discount. We are very happy with the service we have received! More

Very Knowledgeable and friendly I would like to thank Frank for being so accommodating and helping us find the perfect car. It was a hot day but he was so nice and had us drive a lot I would like to thank Frank for being so accommodating and helping us find the perfect car. It was a hot day but he was so nice and had us drive a lot of cars until we found the ONE. I highly recommend Frank when your ready to buy a car with no pressure. More

Bought a car! Frank Fahda was very helpful to two occasions. Helped me find a car in my budget and showed me different options when the first didn’t pan out. Just p Frank Fahda was very helpful to two occasions. Helped me find a car in my budget and showed me different options when the first didn’t pan out. Just purchased the car and already recommend to an acquaintance. More

Great experience, Frank was great to work with! Frank was very helpful and patient with us while we looked at cars! Made sure he went over everything with us to ensure we were happy with the car cho Frank was very helpful and patient with us while we looked at cars! Made sure he went over everything with us to ensure we were happy with the car chosen. Great experience overall and very happy with the car! More

Sales over promised and under delivered Not happy with my experience at this dealer. They over promised and under delivered. It started well, they seemed like they wanted to earn my business Not happy with my experience at this dealer. They over promised and under delivered. It started well, they seemed like they wanted to earn my business. We agreed to terms, they made it sound like the deal was done and they were going to pull a car from another dealer that same day. Took my down payment, then the excuses came. First, they said the other dealer was closed and they couldn't get the car. Then I called them out because the other dealer was still open, I was told it would be too late. They asked me to come in Monday after work, all I would have to do is come in for 30 minutes to sign all the paper work and take delivery. Showed up Monday at 4:30pm, the car wasn't there and they wanted more money down. Had the car been there, I would've put down the extra money. Then I asked for my cash back several times, since enough of my time was wasted. Was finally told at 7pm that they could not refund cash back and would not cut a refund check right away. They would mail me a check. Quick to take my cash, not quick to refund it. Lesson learned, taking my business somewhere else. Emailed the GM Jose Fernandez and he didn't bother to respond. More

Prompt and Professional Service Department Brought my 2011 Sonata in for Oil Change, tire rotation, and wiper blades. Also had 3 recall campaigns that needed addressing. Warren Stephens wrote u Brought my 2011 Sonata in for Oil Change, tire rotation, and wiper blades. Also had 3 recall campaigns that needed addressing. Warren Stephens wrote up my ticket and throughly explained the work that was going to be done. I left my car there and would pick up next day. Warren explained he would be out the next day but Ebrahim Beydoun would take care of completing process when I picked up the car. All the work and recall campaigns were completed, car was vacuumed and washed, ready for pick up. Warren and Ebrahim certainly make a visit to the service department enjoyable and stress free. More

Very professional. Dealership is very professional. I have been coming here for a while. The service department is very good and is timely especially if you are the firs Dealership is very professional. I have been coming here for a while. The service department is very good and is timely especially if you are the first appointment. More

The service center does not communicate well. I am from out of town, told service writer that I needed the car repaired by 10:00 am Friday. The repairs indicated were two new front tires and an al I am from out of town, told service writer that I needed the car repaired by 10:00 am Friday. The repairs indicated were two new front tires and an alignment and to replace the differential (under warranty). I would have expected the dealer to request the part be overnighted so that the repairs would be complete by Friday June 28th. I called the dealer on Thursday as I did not hear from them on Wednesday. They stated that the part had just arrived but that it would take until 12:00 noon on Friday to finish the car. I called again on Friday at 8:00 am, the dealer stated that the car might be done by 1:00 pm. I told the dealer I would be there at 10:00. When I arrived at 10:00 the new tires has not been put on the car and of course the alignment wasn't done. It was not a good experience. More

Best dealership in town! I took our Tucson Ultimate in for its first oil change today. Ariel in the Service Dept helped me, and he was so knowledgeable and friendly. He even m I took our Tucson Ultimate in for its first oil change today. Ariel in the Service Dept helped me, and he was so knowledgeable and friendly. He even made sure my vehicle was returned to me in clean condition with a car wash and vacuum. My husband and I are warmly greeted and well-taken care of during each visit to Courtesy Hyundai (CH), whether it is for a test drive, getting an oil change, or signing a contract. The building is bright, clean, easily accessible, and customer friendly. They’ve allowed us to use a loaner vehicle and always deliver what they promise. We love our new Tucson!!! Being first-time lease customers, we had a lot to learn. While initially there was a misunderstanding with what our total monthly payment would be, the entire situation was remedied promptly, humbly, and graciously. Many CH team members had a part in making our overall experience at CH a wonderful one—even those behind the scenes come out to greet us in person. My husband and I feel the following individuals deserve much credit and recognition for going above and beyond to build with us a relationship while earning our business and trust: Austin Porter, Timothy Fitzgerald, Jared White, Tim Barbeau, Angelo Panico, and Ariel Barrientos. We even got to meet the general manager, Jose Fernandez! I’m not sure if all of their customers are treated like royalty, but CH feels like family and we are extremely happy with our purchase. More