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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,578 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,578 reviews

December 17, 2019

2020 Hyundai Sonata I leased a 2020 Hyundai Sonata from Courtesy Hyundai. I received a very courteous and friendly service. I would recommend this dealership to my frie More

by farhadzaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Frank Fahda
Dec 26, 2019 -

Courtesy Hyundai Tampa responded

thank you so much for your positive comments about Courtesy Hyundai.

November 11, 2019

He is awesome personable kind and understanding the kind of sales guy you want hands down !!!!! Will go ABOVE AND BEYOND ALWAYS !!!! Car number 5 More

by angelmquetglas91
Recommend Dealer
Yes
Employees Worked With
Germaine Grey
Nov 18, 2019 -

Courtesy Hyundai Tampa responded

Thank you for your positive review of Courtesy Hyundai. I am very pleased to hear that our team always goes above and beyond. Thank you for your business and we look forward to working with you again in the future. Jose Fernandez, General Manager

Dec 02, 2019 -

Courtesy Hyundai Tampa responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

November 06, 2019

Amazing I had a wonderful experience as a first time buyer. Frank was amazing and helped me with every little detail i needed! Thanks, i appreciate it More

by Meylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Nov 11, 2019 -

Courtesy Hyundai Tampa responded

Thank you for your positive review of Courtesy Hyundai. We appreciate your business and I am glad that Frank was amazing. Please do not hesitate to contact us if we can be of any further automotive assistance. Jose Fernandez, General Manager

Dec 02, 2019 -

Courtesy Hyundai Tampa responded

Meylin, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 29, 2019

Finance team at this dealership is substandard Spent over five hours at Courtesy Hyundai attempting to purchase a Palisade. After three hours, I asked for the keys to our trade in back and could no More

by kcdawe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Morales
Oct 30, 2019 -

Courtesy Hyundai Tampa responded

Thank you for your review. I do apologize for any lack of follow up you experienced on our behalf. I would like to earn your trust back, if you would please contact me at your convenience. Jose Fernandez, General Manager, 813-356-7501

Oct 30, 2019 -

kcdawe responded

Left you a message around 11 am today with my contact info. I called your dealership last night around 8 pm requesting your email address but they would not give it to me. Indicated that they would have a manager call me to discuss why I wanted to email you. That was nearly 24 hours ago and still no call. Sounds like your managers are trying to shield you from calls from unhappy customers. I continue to be disappointed in the service from your dealership. I can tell you that I don’t have confidence that your team could service my new Palisade, given the follow up activity I have experienced so far. We will be taking the Palisade to Fuccillo Kia in Wesley Chapel for routine service going forward. I would still request that you allow us to return the Palisade to your dealership and refund our $2000 down payment. This should not be an issue since your finance guy,Julian Morales, advised me just a few days ago that our loan has still not been funded.

October 09, 2019

Friendly, helpful, and unlike other dealerships My wife and I were recently in the market for a car. We decided ro see what we could get both used or new. We started at other dealerships and were me More

by Pedro moreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Oct 14, 2019 -

Courtesy Hyundai Tampa responded

Thank you for the 5-star review of Courtesy Hyundai. Our goal is to provide excellent customer service and I am pleased that Frank was professional and didn't pressure you. Thank you for your business and we look forward to serving you again. Jose Fernandez, General Manager

October 04, 2019

Your first & only stop should be here & ask for FRANK FAHDA I visited so many dealerships in person and online, dealt with different salespeople, one that even had the audacity to outright lie to me and not onl More

by vshinebright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Panico, Timo Fitzgerald , Frank Fahda
Oct 07, 2019 -

Courtesy Hyundai Tampa responded

Thank you for the great review of Courtesy Hyundai. Your satisfaction is important to us, so I am happy to hear that Frank was genuine and professional. We look forward to working with you again. Jose Fernandez, General Manager

October 01, 2019

Smooth, comfortable experience. overall, a great shopping experience. the salesman, Frank Fahda was superb. I do wish the finance person, Timothy Fitzgerald had been better prepared More

by nora.graziano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Fitzgerald , Frank Fahda
Oct 07, 2019 -

Courtesy Hyundai Tampa responded

I am glad you enjoyed your experience at Courtesy Hyundai. It gives me great pride to know that Frank was superb, however we do apologize for any lack of preparedness you experienced with financing. Please let us know in the future what we can do to assist you further. Jose Fernandez, General Manager

October 01, 2019

Unprofessional and I regret my purchase with them. I wouldn’t recommend anyone with with them. They only care about you when they want something from you. More

by 5staylive
Recommend Dealer
No
Employees Worked With
Timo Fitzgerald , Derrick Bensch
Oct 03, 2019 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to leave your review. I regret to hear that you feel our team was unprofessional and you don’t recommend us. I would like to speak with you further about why you regret your purchase, if you would please contact me at your convenience. Jose Fernandez, General Manager, 813-356-7501

September 24, 2019

Frank was great helping The facility is clean and nice. Frank the exchange manager was very helpful to find the car i like. I would refer my family and friends to see him More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Frank Fahda
Sep 30, 2019 -

Courtesy Hyundai Tampa responded

Thank you for the excellent review of Courtesy Hyundai! I am happy to hear that Frank was helpful. We look forward to seeing you again. Jose Fernandez, General Manager

Oct 03, 2019 -

May responded

Thank you

September 17, 2019

Great Salesman=Great Deal!!! Bought my first car a few weeks ago from this dealership and could not be more happy with my purchase! Salesman Frank was very patient and understandi More

by HappyCollegeStudent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Charles Corcoran, Frank Fahda
Sep 30, 2019 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to review Courtesy Hyundai. We take pride in exceeding our customers' expectations so I am thrilled to hear that Frank was patient. We value your business and look forward to working with you again. Jose Fernandez, General Manager

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