Courtesy Hyundai Tampa

Fadi was AMAZING!!His services from day one over the phone and after in the dealership was spectacular!! during this difficult time with COVID I felt super safe with all the safety measure! phone and after in the dealership was spectacular!! during this difficult time with COVID I felt super safe with all the safety measure! More

"I will not recommend anybody do business with this dealership and here's why: My wife and I went in to purchase a 2020 genesis on Sunday. We were going to trade in our used Toyota Corolla as part o dealership and here's why: My wife and I went in to purchase a 2020 genesis on Sunday. We were going to trade in our used Toyota Corolla as part of the deal. The dealer received the car to be purchased and when we went to pick it up for delivery, there were very visible stains on the driver seat. We left it another night for them to fix. The next night, we went back and although they fixed the stain, there were now issues with the tint and there was also a scuff mark from another vehicle on the bumper. On a brand new car, there shouldn't be these kinds of issues. At this point, we decided to cancel the sale and asked for the keys to our Corolla. The dealership REFUSED and gave us the excuse that the keys were locked up and could not be retrieved that day. We were advised to come back the next day and talk to the General Sales Manager. Of course, we made it clear that while we will come back to pick up our car, the deal was off and we expected to get our old vehicle back. We came back on Thursday and were told the GSM was not there. We were advised that the Genesis was fixed and issue-free. But seeing as how there were such significant issues from the beginning, we reiterated that we are cancelling the deal and that we expected to get our old vehicle back. The dealership told us the vehicle was sold at an auction. We told them we clearly cancelled the deal within the allotted period (3 business days) and that we expected them to give us our old vehicle or pay us accordingly. We told them we'll be back by the end of the week. At this point, we stopped trusting what the dealership was telling us. So today, we went to the dealership unannounced and looked around their lot. To our surprise, our Corolla was in the back parking lot. We went in to talk to the General Sales Manager, who happened to be there this time. While we were talking to the GSM, they delivered the Genesis without telling us, and the GSM advised us we own the Genesis at this point and there is nothing we can do about it. This is the worst example of bait and switch we can think of. We are now left considering legal action to get our old vehicle back. Even now, all the dealership has to do is give us our old vehicle back and take back the vehicle they delivered to our house without asking us. We are incredibly upset at the way they misled us from the beginning. We fully intend to file a complaint with the BBB about this. Take it from us: PLEASE DO NOT DO BUSINESS WITH THIS DEALERSHIP. Your experience may differ, but there are too many trustworthy dealerships who wouldn't use or put up with this kind of deception." More

Caleb Prieto was our Sales Rep when leasing our Hyundai Sonata. Caleb was courteous, respectful, thorough and a pleasure to work with. He made sure that our experience was a positive one and we would def Sonata. Caleb was courteous, respectful, thorough and a pleasure to work with. He made sure that our experience was a positive one and we would definitely send family and friends to negotiate their purchase or lease with him. Thank you Caleb for making me happy. Mr. and Mrs. R. Simon More

Caleb Prieto put in WORK to help us get the perfect family car. I was very specific with what I wanted from the color of the car, to the features, to the price and he made it happen. My husband and I w family car. I was very specific with what I wanted from the color of the car, to the features, to the price and he made it happen. My husband and I were very impressed with how this dealership navigated our many requests. The GM, Josè, even took the time to ensure that we were getting a deal that worked for our family. You could tell these guys genuinely wanted us to be satisfied with whatever we purchased and that gave us a huge sense of comfort. I highly recommend Courtesy Hyundai!!! More

I shopped around alot before deciding to buy my car. The best deal I found was here. I did it all on line and phone. In the end I found this dealership to be totally honest and very efficient. I would onl best deal I found was here. I did it all on line and phone. In the end I found this dealership to be totally honest and very efficient. I would only recommend them to buy a Hyundai. More

Great gentlemen, answered all questions and made sure me and my family was taken care of regardless of the situation would recommend greatly and help is worth checking out got the best deal for me!!! and my family was taken care of regardless of the situation would recommend greatly and help is worth checking out got the best deal for me!!! More

Do Your Homework...Ask for Walter Chavarria! Best buying experience in 50 plus years. Walter listened to how I arrived at "my numbers" and presented them to the Sales Manager for approval. Both Best buying experience in 50 plus years. Walter listened to how I arrived at "my numbers" and presented them to the Sales Manager for approval. Both Angelo Panico (Sales Manager) and Julian Morales (Finance) ensured I paid the price requested!!! I'll see them again when my 2020 Accent is running out of warranty!! More

Extremely misleading advertising concerning price of auto. The amount of non advertised dealer extras that are placed on all cars is most unreasonable. This is solely done to drastically increase the pr auto. The amount of non advertised dealer extras that are placed on all cars is most unreasonable. This is solely done to drastically increase the profit fir the dealership BUYER BEWARE Ship elsewhere More

Courtesy Hyundai of Tampa. The least I could say or to describe this company is that this company has NO INTEGRITY simply a whole bunch of cheaters. Do yourself a favor and don’t even get there or do busi describe this company is that this company has NO INTEGRITY simply a whole bunch of cheaters. Do yourself a favor and don’t even get there or do business. I can assure you that you will be cheated some how. I was there for four hours negotiating a deal. After agreeing on all numbers including my trade in to lease a Palisade SEL with a premium package that is worth $2500 as well as a comfort package. I was given a car that does NOT have the premium package that is worth $2500 less for the same price!!!! They pretended that it is the same car we agreed upon but just a different color but it is NOT. Thankfully I noticed that before they get me into signing the deal and to cheat me for over $2500 package. Horrible experience. No integrity. Cheaters. They don’t even honor their words or deals. Do yourself a favor and shop elsewhere. More