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Courtesy Hyundai Tampa
Tampa, FL
1,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,571 reviews
May 24, 2023
They may act like they care when selling the car but that's where the service ends. Edit: it is now May 22 and still no car. The explanation this time: "the 2 new catalytic converters made the two old that's where the service ends. Edit: it is now May 22 and still no car. The explanation this time: "the 2 new catalytic converters made the two old catalytic converters blow up. This is including the past (nearly) 40 days. So I'll be waiting as long as it takes I guess. I will edit and add dates as they come. (The moral is still not to waste you frustration level). These people have made me lose my 💩 at a much higher level than I like or am used to. I don't trust them as a corporate entity . You ultimately will not either. You were warned. They have had my car for 40 days. I had to completely lose my religion to get an update. They said my car would finally be ready on Friday May 19th (it has been there since April 14th) .... today is Wednesday May 24th and it is still not ready. This is for warranty work on the catalytic converters AFTER a supposed (not under warranty) probably with the differential bushing. After the bushing repair they said I must pay the $1500.00 bill before they can "open a new ticket" for the warranty work. I paid the bill over the phone A MONTH AGO and I still have no car. This is on a 2016 Genesis with 51k miles and very well maintained by me. Garage kept etc. Just buy any other car from any other maker at any other dealership More
by user1
Employees Worked With
Sean, Rick Acosta
May 15, 2023
The inside lobby is neat snd clean. Though this dealership is always busy, staff always acknowledges patrons who come up to the desk. They are about professional and courteous service a Though this dealership is always busy, staff always acknowledges patrons who come up to the desk. They are about professional and courteous service and explain services thoroughly. They try to give the best estimate on when my vehicle is ready. I like the texts to keep me informed on my vehicle completion. More
by Mpikaren
Employees Worked With
Ian
May 03, 2023
I've been calling the dealership about my car service for 2 weeks. They will not call me back. I've emailed every person I can have not received a response. This is the worst dealership I have ever been to. 2 weeks. They will not call me back. I've emailed every person I can have not received a response. This is the worst dealership I have ever been to. This place will literally keep me from buying another Hyundai. They are not nice they are very bad at their jobs and treat people like garbage More
by richardfordonly
Employees Worked With
Jesus
March 07, 2023
Happy customer with my new Hyundai Tucson Sel. I was having a hard time going back and forth between the Kia and Hyundai. Jarrid at Hyundai was awesome. Great customer service, He took his time, w I was having a hard time going back and forth between the Kia and Hyundai. Jarrid at Hyundai was awesome. Great customer service, He took his time, work late, took me to test drive it twice and even after I brought the car, he continue to check on me to make sure I was happy. The more I drive it the more I love my new ride. Thanks Jarrid for helping me. If you want great service ask for Jarrid. More
by Nathaliepj
Employees Worked With
Jarrid Maccarone
February 28, 2023
Today I walked in dealer to test drive a car. Sales person Tazmine McLead approached me. He was absolutely awesome listening to me and respecting my wishes and price point. He was professional. H Sales person Tazmine McLead approached me. He was absolutely awesome listening to me and respecting my wishes and price point. He was professional. He did everything in his power to helped me out. I was super happy with the dealer . I came home with awesome car and great price. I can not thank you enough . Go to this dealer if you want to experience awesome car buying . They are absolutely awesome. They won my business for life . More
by Metts Bahadir
Employees Worked With
Tazmine McLeod , Momenul Akhand
February 25, 2023
Service, Service, Service I was in the Tampa area And drove in without a appointment 7am. I was given prompt help and will return to this location for my next car check-up! Thanks Guys! drove in without a appointment 7am. I was given prompt help and will return to this location for my next car check-up! Thanks Guys! More
by Toninewman39
Employees Worked With
Ian
February 25, 2023
Let's be real. If you are buying a car, the experience will be fine. They want your money and you need a car. I bought my Hyundai in Brandon and they closed service If you are buying a car, the experience will be fine. They want your money and you need a car. I bought my Hyundai in Brandon and they closed service center temporarily and moved us to this location. Boy doesn't matter if you are first in line for first appointment of day or 11am. You'll be waiting 3+ hours. After a few occurrences of this, I got curious. Stacked a camera in my car to send images every minute. Watched my car sit parked outside for an hour and 35 minutes before it was pulled into service. So really what is the point of appointment times. Service was quick, under 15 minutes but then it took staff based on my images 21 minutes to text me to approve additional services. That is presumably why my car was moved back into a parking spot outside. Once approved, I waited another 24 minutes for my car to go back inside for the additional service. Sub 10 minutes later and my car is back in a parking spot. Now the painful part. Waiting for a complete car that took another 18 minutes for me to be alerted that car was ready. Now that I have an idea of all the idle wasted time, I'm more upset. I guess it was a blessing to hear my service discounts had expired. I won't be back. More
by Neon
Employees Worked With
Anthony
February 24, 2023
Charles Corcoran, who worked with me by providing 3 options to chose from, was very professional, accommodating and easy to work with. I walked away quite satisfied with a very good deal. . options to chose from, was very professional, accommodating and easy to work with. I walked away quite satisfied with a very good deal. . More
by ptomasello
Employees Worked With
Momenul Akhand
January 31, 2023
I am on my 5th Hyundai and first Genesis. Jeff Martinez in Service takes care of me in emergencies and regular service. If it wouldn't be awkward, I would bring him flowers. Instead let me sa Jeff Martinez in Service takes care of me in emergencies and regular service. If it wouldn't be awkward, I would bring him flowers. Instead let me say what a great job he does. More
by Ken
Employees Worked With
Momenul Akhand
