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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,578 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,578 reviews

October 04, 2023

I am not reviewing the dealership. I am reviewing 2 of the salesmen from whom I purchased cars. I’m not particularly impressed with the dealership having had a near rancid experience More

by chanbop
Recommend Dealer
Yes
Employees Worked With
Mega Asaad, Carlos
September 08, 2023

Service department installed a wheel sensor on my Santa Fe last year and it went bad again and now they won’t return my phone calls. They also tried to sell me service work I clearly didn’t need. More

by Very upset!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bueno
Sep 16, 2023 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to share your review with us. I regret to hear that you had a negative experience with us and that you are still having issues with your vehicle. I would like to speak with you further about this. Please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

September 06, 2023

My experience here was awesome Briannis Cruz and Bruno Santelli we’re so helpful and got us in our new Tucson my wife is super happy. More

by hombre480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briannis Cruz and Bruno Santelli
August 12, 2023

This week I had the opportunity to purchase a Hyundai Santa Cruz from Courtesy Hyundai. Jarrid, our salesperson was very helpful, knowledgeable, and allowed my wife and I to make a decision without press More

by htoneyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Maccarone, Charles Corcoran
July 12, 2023

I had an excellent experience with Carlos, a salesman. My needs were always met and I have done 4 transactions with him and this dealer throughout the years. More

by juliankasky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
June 29, 2023

Rixar13 Zero Rating - 0 Worst experience of all my car dealing. Sold me a used car which Charles claimed was new but had 1.800 miles odometer, Clearly NOT NEW. Had continuous problems with no asstistance More

by rixar13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Corcoran
Jul 06, 2023 -

Courtesy Hyundai Tampa responded

Thank you for your review. I am sorry that we let you down. Please contact me to let me know what we can do better so I can help you out. I appreciate your feedback and look forward to speaking with you. Jonathan Welty, General Sales Manager, 813-356-7552

June 14, 2023

I was at the dealership 6/10/23, got prompt and great service. Everyone was professional and nice, especially Ian, he made my visit worthwhile. More

by Aomaghomi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
May 24, 2023

They may act like they care when selling the car but that's where the service ends. Edit: it is now May 22 and still no car. The explanation this time: "the 2 new catalytic converters made the two old More

by user1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean, Rick Acosta
May 15, 2023

The inside lobby is neat snd clean. Though this dealership is always busy, staff always acknowledges patrons who come up to the desk. They are about professional and courteous service a More

by Mpikaren
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 06, 2023 -

Courtesy Hyundai Tampa responded

Your positive feedback means a lot to us. Our team is dedicated to providing the best customer service, and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future.

May 03, 2023

I've been calling the dealership about my car service for 2 weeks. They will not call me back. I've emailed every person I can have not received a response. This is the worst dealership I have ever been to. More

by richardfordonly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus
Jul 06, 2023 -

Courtesy Hyundai Tampa responded

Hello, Richard. Thank you for reaching out. It is unfortunate to hear that you could not get in contact with our service team. I would appreciate the chance to learn more about your experience calling into our dealership so that I can ensure we are continually working to improve our customer service. If we have not connected by the time that you find this response, please reach out to me directly. I hope to straighten this out with you as soon as possible! - Rick Acosta, Service Manager, 813-357-3659

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