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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,584 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,584 reviews

November 10, 2023

Jordan and Jeff and Kelly provided Kind and courteous service as always my vehicle was ready on the day it was promised thank you More

by anthonyclark656511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jeff and Kelly in the service department
November 09, 2023

The prices are outrageous and the wait time worse. And while you are trying to get your current vehicle repaired the sales side is trying to convince you to trade in for a new vehicle. More

by Dsybrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
Nov 14, 2023 -

Courtesy Hyundai Tampa responded

Thank you for leaving your review. I'm genuinely sorry to hear about your frustrating experience. We strive to offer reasonable prices and efficient service, and it's disheartening to hear that we fell short of your expectations. We would like to speak with you further about your experience. Please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

November 03, 2023

I have had nothing but positive experiences with JARED LUCAS my salesperson. He is by far an asset to the dealership. Overall my experience with Courtesy has been positive. More

by lorainel25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Lucas, Momenul Akhand
November 03, 2023

This was the best car buying experience I have ever had. Carlos, my salesmen was awesome in showing me the Palisade I wanted to buy and informing me of the differences. Jose, the sales manager was very re More

by shawnboyle35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Jose, Mega, Momenul Akhand
October 30, 2023

My first experience with Courtesy, service department was a disaster. I scheduled the appt online for my first 5k check-up. Scheduling was easy and received an email confirming the appt for 4:20pm. Upon More

by vballoon
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Momenul Akhand
Nov 02, 2023 -

Courtesy Hyundai Tampa responded

We deeply regret the incredibly frustrating experience you had with our service department. The miscommunication and lack of attention to your concerns and issues is not reflective of our standard practices. We apologize for the extended wait, confusion with your paperwork, and the apparent lack of servicing on your vehicle. We would like to speak with you and hopefully restore your faith in us. We will be reaching out, however, you can also contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

October 11, 2023

Best experience in this dealer, contact Mega. It’s the best, find best prices, best rates. I’m so happy with my Hyundai Elantra 2021. Really, no Toyota, no Honda I tried in all dealer and the bes More

by Roxana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mega
October 04, 2023

I am not reviewing the dealership. I am reviewing 2 of the salesmen from whom I purchased cars. I’m not particularly impressed with the dealership having had a near rancid experience More

by chanbop
Recommend Dealer
Yes
Employees Worked With
Mega Asaad, Carlos
September 08, 2023

Service department installed a wheel sensor on my Santa Fe last year and it went bad again and now they won’t return my phone calls. They also tried to sell me service work I clearly didn’t need. More

by Very upset!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bueno
Sep 16, 2023 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to share your review with us. I regret to hear that you had a negative experience with us and that you are still having issues with your vehicle. I would like to speak with you further about this. Please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

September 06, 2023

My experience here was awesome Briannis Cruz and Bruno Santelli we’re so helpful and got us in our new Tucson my wife is super happy. More

by hombre480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briannis Cruz and Bruno Santelli
August 12, 2023

This week I had the opportunity to purchase a Hyundai Santa Cruz from Courtesy Hyundai. Jarrid, our salesperson was very helpful, knowledgeable, and allowed my wife and I to make a decision without press More

by htoneyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Maccarone, Charles Corcoran
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