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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,568 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,568 reviews

November 20, 2023

Courtesy Hyundai fought for me to get my engine replacement covered by Hyundai corporate. Through their efforts I was able to get a new engine for my car, that I was not able to do own my own. More

by Gatorwiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty
November 20, 2023

I will never buy another Genesis, Hyundai, or Kia product after my experience. They had my 2016 Genesis coupe (55k miles) for over 7 months (4/14/23 to 11/18/23). They had it for 6 months and told me it was More

by user1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Acosta, Sean
Nov 23, 2023 -

Courtesy Hyundai Tampa responded

We are truly sorry to hear about the extensive challenges you faced with your 2016 Genesis Coupe, and we sincerely apologize for the inconvenience you've experienced. The prolonged duration of your vehicle being in our care and the recurring issues are frustrating. If you would like to speak with us further, please contact me. Rick Acosta, Service Manager, 813-357-3659

November 19, 2023

Good Team, everyone stepped up as a team and was helpful. I gave them parameters that we neded and they were able to meet them. Valeria was able to work with us on the exact car my wife was hoping to get an More

by Steve G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VALERIA, Momenul Akhand
November 18, 2023

3 hours wait time to put 2 batteries in a key fob and to reset which takes 5 minutes. To top it all off, they charged $172.00. More

by trishdefrain
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Nov 22, 2023 -

Courtesy Hyundai Tampa responded

We sincerely apologize for the inconvenience you experienced during your recent visit. We understand that waiting for three hours for a service that takes only a few minutes can be frustrating, and we appreciate your patience. We strive to provide efficient and timely service to our customers, and it's clear that we fell short in your case. We would like to speak with you further and will be reaching out, but if you haven’t heard from us yet, please contact me. Rick Acosta, Service Manager, 813-356-7552

November 17, 2023

Josh was interest in my car needs and everyone working for me were wonderful. I was able to get the car I wanted. More

by lthompson43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
November 16, 2023

By far the best purchase and service experience in my 56 years of life. Thank you Sean Connolley and the whole Service Team for your dedication to excellence. More

by tammijnieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolley, Service Consultant
November 16, 2023

Very positive vibes. ..met with a smile and up beat people that understand what service means. Looking forward to making this dealership my dealership of choice when I ne More

by JimD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Rick in service...top notch
November 15, 2023

Courteous, helpful, and timely service. Good communication from service representative. Would recommend this service dealership. More

by kml8720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Jeffery
Nov 17, 2023 -

kml8720 responded

Thank you for your commitment to service.

November 14, 2023

I have been using Courtesy Hyundai for many years already for servicing my cars and I have never had any complaints. Service is exceptional and the professionalism of the service advisors are outstanding. I More

by CiroRaziel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan from service department., Charles Corcoran
November 13, 2023

Jeffrey was pleasant and handled our 8k mike maintenance. The team was kind to wash the vehicle afterwards. More

by Sayida Bateman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Customer Service Dept
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