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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,567 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,567 reviews

December 18, 2023

Jordan was awesome. Took care of me and used my service package which has been denied by other Hyundai dealers before when I didn’t even mention it. Seriously nice guy a More

by caden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Pate
December 18, 2023

Anthony did a great job. He got the car back , it was very well done. More

by skelly1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
December 18, 2023

Great attention to detail and customer needs. I was able to schedule a service easily More

by MJ
Recommend Dealer
Yes
Employees Worked With
Service
December 17, 2023

Fantastic customer service from the parts department. They go above and beyond for thier guests. More

by FMUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Welch, Momenul Akhand
December 17, 2023

They are very professional. The staff is super friendly and super helpful. The facility is super comfortable. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
December 16, 2023

Anthony was very polite during my service appointment. He let me know if anything was needed extra from the car More

by Alejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
December 16, 2023

Ian was wonderful everything was great everyone was great iwill come there everytime always e More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
December 16, 2023

Arrived at 11:50 for a noon appointment to receive a waranteed oil change and tire rotation, explaining I didn't want the tire rotation. I was told it would be 2 1/2 hours. Didn't finish until 3:30 afte More

by DaShadow
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Dec 20, 2023 -

Courtesy Hyundai Tampa responded

We appreciate you taking the time to share your recent service experience with us, and we apologize for the inconveniences you encountered during your visit. We understand the importance of timely and accurate service, and we regret that your appointment took longer than expected and included a service you explicitly did not want. Your feedback is invaluable, and we take your concerns seriously. We're pleased to hear that the gesture of a gas fill-up was appreciated, but we understand that the overall experience fell short of your expectations. We apologize for any frustration caused by the unexpected tire rotation. We will be reaching out, however if you haven’t heard from us yet, please contact me. Rick Acosta, Service Manager, 813-357-3659

December 14, 2023

I went in because of a check engine light came on I waited for 3hours they told me it would be a couple hours more then they said the car won’t be ready til the next day I missed work and my agent was More

by Pedro.mccobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 19, 2023 -

Courtesy Hyundai Tampa responded

Pedro, We appreciate your review. I'm truly sorry to hear about the inconvenience you experienced during your recent visit to our dealership. Your time is valuable, and it's disheartening to hear that you had to miss work and endure such a prolonged wait due to the check engine light issue. I want to sincerely apologize for the delay in resolving the problem with your car. We would like to speak with you further about your experience. We will be reaching out, but you can also contact me, if you haven’t heard from us yet. Rick Acosta, Service Manager, 813-357-3659

December 13, 2023

The best fellas and service ever. They stayed in touch. Communicated well and was professional. They made me feel comfortable buying a car all the way from Washington, D.C. They More

by sydney.m.rinehart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty, Kamal Brohmi, David Grenke
Dec 13, 2023 -

sydney.m.rinehart responded

Courtesy Hyundai sales team and general managers thank you for a smooth experience. Purchasing from you in the comforts of my living room was a breeze. I cannot thank you enough.

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