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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,584 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,584 reviews

January 26, 2024

Pleasantly surprised when dropping my SUV for recall maintenance. Excellent experience, communication. Sean Connolly was exceptional communicator. More

by jazzfest93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
January 25, 2024

They played hardball at first but once they knew we were serious buyers, they gave us a great deal and rather fast processing. We test drove on a Saturday, then went back Sunday to purchase. I would buy aga More

by geminijwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria
January 23, 2024

Great greeting when I arrived service advisors worked together to provide quick service. Advisor took time to cover several possibilities More

by steven.m.rubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Corcoran
January 20, 2024

Very little help when I bought the car. The salesperson was in such a rush to get rid of us, it was a ridiculous experience. After the sale was completed, we became an imposition. Can neve More

by foca2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Jan 24, 2024 -

Courtesy Hyundai Tampa responded

Thank you for leaving your review. We are genuinely sorry to hear about your disappointing experience with our dealership. Your feedback is crucial to us, and we sincerely apologize for any lapses in service that you have encountered. It's disheartening to hear that you felt neglected after the sale. We would like to speak with you further about your experience and invite you to please reach out to me. Rick Acosta, Service Manager, 813-357-3659

January 15, 2024

Mega was professional, knowledgeable and very courteous. We would certainly recommend him to anyone. The financial person was quick when he realized we were in a hurry. Courtesy Hyundai is the dealership to More

by cacffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Mina Habib
January 15, 2024

Terrible and don’t want to visit ever again, unpleasant experience unprofessional service department. Never again More

by Greid3470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Jan 18, 2024 -

Courtesy Hyundai Tampa responded

Thank you for sharing your review with us. We're truly sorry to hear about your unpleasant experience with our service department. Providing professional and courteous service is our utmost priority, and we sincerely apologize for falling short of your expectations. We would like to learn more about your specific encounter to address the issues you faced. We will be contacting you, but you can also reach out to me, as well. Rick Acosta, Service Manager, 813-357-3659

January 15, 2024

Big thanks to Ben at Courtesy Hyundai and Courtesy Genesis. Initially I came in for an oil change and was in and out quickly. It was at the time I noticed there was an engine light on. Ben quickly go More

by barrycroke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben with the service department.
January 13, 2024

Service charges were not clearly explained to me. I end up paying for something that I would have not agreed to More

by Leonessa_26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jan 17, 2024 -

Courtesy Hyundai Tampa responded

Thank you for sharing your review with us. We apologize for any confusion or frustration you experienced regarding the service charges. Clear communication about service costs is essential, and we regret any oversight in explaining the charges to you. To address this matter and provide a resolution, we would appreciate more details about the specific service charges in question. Please contact me at your convenience to discuss this matter further. Rick Acosta, Service Manager, 813-357-3659

January 10, 2024

Sean, everyone in service area was great. Appreciated the shuttle service to and from home. More

by Mtran117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service dept
January 10, 2024

I have a good service in here. It is fast. Thank you for everything you do More

by Thikimngan Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Plate
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