
Courtesy Hyundai Tampa
Tampa, FL
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Been using this DealerShip for 13 yrs. They are courteous a Maintenance/ Service person ( Scott Hope) is the Best. Iam told when & how much it is going to cost me.They keep there Word.. 5 They are courteous a Maintenance/ Service person ( Scott Hope) is the Best. Iam told when & how much it is going to cost me.They keep there Word.. 5 STARS More
Im writing this review only to compliment Mr. Jesus Valiente manager of the setvice department. I was assigned a Mr. Connelly who I spoke to once. Trying to reach him or get a call back was impo Jesus Valiente manager of the setvice department. I was assigned a Mr. Connelly who I spoke to once. Trying to reach him or get a call back was impossible. I emailed Mr. Valiente and had my car within 2 hours. More
Everything was great. Very easy to deal with, and Harold Maldonado took care of me completely. Manal Douai made the paperwork fun and easy to understand. Couldn't really a Very easy to deal with, and Harold Maldonado took care of me completely. Manal Douai made the paperwork fun and easy to understand. Couldn't really ask for a better experience. More
Very slow and car issue is never fixed completely. We had to go back and forth for so many times. Advisor is not on the worksite when want to follow up. Person on the phone couldn’t even contact with We had to go back and forth for so many times. Advisor is not on the worksite when want to follow up. Person on the phone couldn’t even contact with my advisor meaning he was not there for 2 hours at least. More
Let me sit there for 6 entire hours for only a scheduled oil change. My service advisor never came out to tell me that my car was ready. I watched every customer in the waiting room having their service adv oil change. My service advisor never came out to tell me that my car was ready. I watched every customer in the waiting room having their service advisor coming out to inform them that their car was ready. When I arrived I was specifically asked if I would be waiting for my car. I replied ,”Yes, that I would be waiting”! This is completely unacceptable! . More
Jordan was a great service advisor. Responsive and kept me up to date on the progress of parts being ordered and the repairs to my car. Regarding the service department in general, like Responsive and kept me up to date on the progress of parts being ordered and the repairs to my car. Regarding the service department in general, like most service departments, they tend to do some suggestive selling, usually on general maintenance stuff, that sometimes can de deferred a little longer. Overall, though I've used Courtesy Hyundai on Hillsborough Rd off and on for nearly 8 years to service my 2014 Hyundai Genesis 5.0 R-Spec and I've been pleased. More