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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,567 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,567 reviews

February 02, 2024

With regards to their service department and our experience, they exhibited excellent customer service, communication, and efficiency. Jordan and Jesus were very attentive at making sure the issue w More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in the Service Dept
January 31, 2024

Great customer service, friendly, knowledgeable, you have service agents that shows that they care of the condition of our vehicle and the wanting and safety of the customer. More

by awim23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan and Acosta
January 27, 2024

Always a professional, pleasant, and respectful experience . Great work and great people in very pleasant surroundings. More

by JBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 26, 2024

Pleasantly surprised when dropping my SUV for recall maintenance. Excellent experience, communication. Sean Connolly was exceptional communicator. More

by jazzfest93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
January 25, 2024

They played hardball at first but once they knew we were serious buyers, they gave us a great deal and rather fast processing. We test drove on a Saturday, then went back Sunday to purchase. I would buy aga More

by geminijwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria
January 23, 2024

Great greeting when I arrived service advisors worked together to provide quick service. Advisor took time to cover several possibilities More

by steven.m.rubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Corcoran
January 20, 2024

Very little help when I bought the car. The salesperson was in such a rush to get rid of us, it was a ridiculous experience. After the sale was completed, we became an imposition. Can neve More

by foca2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Jan 24, 2024 -

Courtesy Hyundai Tampa responded

Thank you for leaving your review. We are genuinely sorry to hear about your disappointing experience with our dealership. Your feedback is crucial to us, and we sincerely apologize for any lapses in service that you have encountered. It's disheartening to hear that you felt neglected after the sale. We would like to speak with you further about your experience and invite you to please reach out to me. Rick Acosta, Service Manager, 813-357-3659

January 15, 2024

Mega was professional, knowledgeable and very courteous. We would certainly recommend him to anyone. The financial person was quick when he realized we were in a hurry. Courtesy Hyundai is the dealership to More

by cacffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Mina Habib
January 15, 2024

Terrible and don’t want to visit ever again, unpleasant experience unprofessional service department. Never again More

by Greid3470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Jan 18, 2024 -

Courtesy Hyundai Tampa responded

Thank you for sharing your review with us. We're truly sorry to hear about your unpleasant experience with our service department. Providing professional and courteous service is our utmost priority, and we sincerely apologize for falling short of your expectations. We would like to learn more about your specific encounter to address the issues you faced. We will be contacting you, but you can also reach out to me, as well. Rick Acosta, Service Manager, 813-357-3659

January 15, 2024

Big thanks to Ben at Courtesy Hyundai and Courtesy Genesis. Initially I came in for an oil change and was in and out quickly. It was at the time I noticed there was an engine light on. Ben quickly go More

by barrycroke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben with the service department.
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