Courtesy Hyundai Tampa

CustServ = good, sales offers and financing ability to sell to customer is not that good. sell to customer is not that good. More

I've been taking my 2016 Hyundai Genesis to Courtesy for years. I call in and they say they cannot service my vehicle anymore. Finally I bring it for a trade in. During the purchase I was told by my salesma years. I call in and they say they cannot service my vehicle anymore. Finally I bring it for a trade in. During the purchase I was told by my salesman that I was getting a CPO vehicle. Then I'm told it was a mistake and have to pay half the CPO price. I still ended up purchasing the vehicle and adding the extended warranty. Jose the mamager ended up accidentally overcharging me for Caltex resistall which the car already comes with. He apologized and removed it but yet I still see a $424 charge(better than $1424). Good thing I noticed. I also made sure to ask Jose if my warranty works at Courtesy. He said yes. That's the main reason I purchased the extended warranty. I called in to reconfirm last week and they said they do not cover any warranty. So he pretty much lied to my face. The salesman is now working at Dodge and nobody has called me back. I'll be taking my Vehicle to New Port Richey or Clearwater instead and filing a complaint to Genesis Corp. More

I have had two service appointments with your location and was unhappy with both. I am now reaching out to Sean Connolly to see if he will be my service manager via email. I also looked online for new and and was unhappy with both. I am now reaching out to Sean Connolly to see if he will be my service manager via email. I also looked online for new and used vehicles dealing with Carlos who never followed through with me. More

They weren’t thorough at all with information set up for failure and not very informative failure and not very informative More