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Courtesy Hyundai Tampa
Tampa, FL
1,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,566 reviews
July 23, 2024
I had an appointment for an oil change, tire rotation and to have my A/C inspected. It took over 5 1/2 hours. They didn’t have a loaner vehicle and could only offer a shuttle service one way. I had them shut to have my A/C inspected. It took over 5 1/2 hours. They didn’t have a loaner vehicle and could only offer a shuttle service one way. I had them shuttle me home and had to pay out of pocket for an Uber back because I wasn’t waiting there for over 5 hours. I attempted to speak to the service manager but he hasn’t returned my call. This is not how you treat customers. More
by Joe Sheets
Employees Worked With
Anthony Bueno
July 22, 2024
Took way too long for me to get my car back when I arrived. If you message me and tell me my car is ready it should be. I waited 35 mins just to get my car pulled to the front after it was already don arrived. If you message me and tell me my car is ready it should be. I waited 35 mins just to get my car pulled to the front after it was already done . More
by King
Employees Worked With
Idk
July 21, 2024
I was able to schedule a same day appointment to have warranty battery service performed, The service Dept Manager, Luis made certain * was well taken care of, and took care of everything promptly. warranty battery service performed, The service Dept Manager, Luis made certain * was well taken care of, and took care of everything promptly. More
by Chris
Employees Worked With
Luis, Service dept.
July 20, 2024
While on vacation in St Petersburg, I took my Sonata tothat was not under warranty repair Locked trunk and cigarette lighters ( 2 out of 3 not working). I had to sign authorization to diagnose the trunk tothat was not under warranty repair Locked trunk and cigarette lighters ( 2 out of 3 not working). I had to sign authorization to diagnose the trunk and cigarette lighter believing that cigarette lighter may need a major diagnostic. They replaced my Handle for $388 + diagnostic fee, of $177.57 the latch trunk assembly was covered by the warranty. As for the cigarette lighter they replaced a blown fuse for $87.48 + diagnostic fee of $177.57. I reported to the service advisor Scott Hope the excessif charges for the blown fuse ($265.05) and mentioned to him that Hyundai trouble shooting Manuel suggests that the fuses should by verified for continuity first before proceeding to any other diagnostic. I also left messaged to the service manager, but so far did not received any call back. My total bill including taxes was $847.69 for 1-2 hour work I don't recommend this dealership for repair, especially to transit travelers More
by mofalaki
Employees Worked With
Scott Hope
June 23, 2024
Hands down best experience at a car dealership ever! Eduardo our sales guy helped my girlfriend and I find two new cars that we love. We will be back when our son turns 16! Highly recommend anyone go he Eduardo our sales guy helped my girlfriend and I find two new cars that we love. We will be back when our son turns 16! Highly recommend anyone go here for a smooth and professional car buying experience. Elliot helped with us with the paper work and finances, could not be a cooler guy! More
by Amato772
Employees Worked With
Eduardo
June 19, 2024
The process was straight-forward and very much non-pushy, walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us towards something we already said we had no desire to purchase. Would deal with them again. More
by 5PennyG
Employees Worked With
Lucas
June 17, 2024
Arrived at 9:20 and left at 6. This was a scheduled appointment. Software reset, backup camera, 2nd time the ac has gone out in my Elantra and only 38k miles. Parts had to be order This was a scheduled appointment. Software reset, backup camera, 2nd time the ac has gone out in my Elantra and only 38k miles. Parts had to be ordered again. Not enough staff to perform the services needed from Hyundai owners. More
by Elantraservice
Employees Worked With
Service department
