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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,578 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,578 reviews

September 21, 2024

Buying a new car was so much easier here than I thought it would be. Daniela F. went out of her way to bring out the cars I wanted to test drive and explain all the features and pricing and the manager was More

by Chillygooch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniela Figueredo
September 20, 2024

My experience with courtesy hyundai of tampa has been frustrating and disappointing. I initially signed a lease agreement for a vehicle on June 17, 2024, and since then, the dealership has repeatedly mad More

by Mohasab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elliot C. Gunther, Jonathan Welty, Faraz Marandi,
September 19, 2024

Good people attentive and made great effort to make possible for me to buy my new car More

by eve8257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
September 11, 2024

The salesman David Grenke, was very attentive, kind and cordial. He answered all our questions and made the transaction very easy More

by gris5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Grenke
September 11, 2024

Sean was very helpful and was able to get my car fixed in a timely manner. More

by brandy.2705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
September 08, 2024

Very professional and take care my car very well, I don’t have any problems in Courtesy Hyundai More

by Alexander Lago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefrry Martinez
September 08, 2024

I had an issue with my car and brought it to the dealership. I was happy with the quality and excellent customer service that were provided. More

by Myavenuec
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott
September 04, 2024

Juan was great! Very helpful and nice throughout the whole process. All was done timely and with no gimmicks More

by sschwartz11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
September 03, 2024

Very poor communication. Got there for my 1:20 appointment, Waited almost ten minutes to be acknowledged and serviced and was told It would take approximately two hours. Almo More

by rgiarrizzo2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 06, 2024 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to share your experience with us. I want to sincerely apologize for the poor communication and the frustrating delays you encountered during your recent visit. We understand how valuable your time is, and it's clear that we did not meet your expectations. This lack of communication is unacceptable, and I completely understand your frustration. I would like to speak with you further about your experience. Please contact me at your convenience. Jesus Valiente, Service Manager, 813-357-3659

September 02, 2024

Took car night before putting tires and oil change wasn’t ready until the next day at 2:42 long Wait Long time or just that kind of service, they seem to be a little unorganized not sure why, but it needs to More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 04, 2024 -

Deb responded

It’s kinda like that every time we go or I should say Igo not sure why it takes so long. I get a few hours but come on it’s still not ready in a few hours and they didn’t call me iPad to call that he did finally text me back or she said it would be ready in an hour and that was at 11:30 so that means 1230 but it still wasn’t ready when I contacted them they said oh it’ll be another hour come on just a little disappointed.

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