
Courtesy Hyundai Tampa
Tampa, FL
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Prior to my visit at Hyundai, I had been shopping for a Prior to my visit at Hyundai, I had been shopping for a new vehicle for a month., Over the course of my shopping experience,I experienced bate and sw Prior to my visit at Hyundai, I had been shopping for a new vehicle for a month., Over the course of my shopping experience,I experienced bate and switch at a very popular dealer ship in the Brandon area. In the Brandon area, I was hustled and treated very rude. Moreover, one of the car consultant was overly aggressive. My experience was traumatic. I am a female and this was my first time shopping alone for a car. In the past, my husband and I would go together. I had lost faith in dealership until I meet Kevin Johnson. Kevin was professional, polite, honest, friendly, patient, respectful, but most importantly he treated me with dignity. More
Prior to my visit to Hyundai, I had been shopping for a Prior to my visit to Hyundai, I had been shopping for a new vehicle for several months., Over the course of my shopping adventure, I experienced bat Prior to my visit to Hyundai, I had been shopping for a new vehicle for several months., Over the course of my shopping adventure, I experienced bate and switch at a very popular dealer ship in the Brandon area. In the Brandon area, I was hustled and treated very rudely. After awhile, I began to notice that the sales consultant was so desperate to make a sale that they forgot the value of good customer service. Needless to say, my experiences were traumatic. I am a female and this was my first time shopping alone for a car. In the past, my husband and I would go together. This time his work hours would not allow him to accompany me to shop for a vehicle. I was at my wits end deals with dishonest sales consultants. As a result of my misfortune, I lost faith in car dealerships and sale consultants until I meet Kevin Johnson. I found Kevin Johnson to be a professional, polite, honest, friendly, patient, respectful sales consultant, but most importantly he treated me with dignity. Outstanding customer service is very important to me. Thankfully every one I've encountered at Courtesy Hyundai of Tampa have provided outstanding customer service More
I bought a 2013 Elentra from Courtesy and was very impressed with the knowledge and freindliness of my salesman, Mohammed Essa!! He was absolutely wonderful, and made my experience not stressful at al impressed with the knowledge and freindliness of my salesman, Mohammed Essa!! He was absolutely wonderful, and made my experience not stressful at all. We had dealt with Courtesy in the past buying 4 cars from them through the years, then went to another dealership to buy. I am so glad I came back to Courtesy! They were absolutely fantastic..I traded in a Chevy Cruz and now have a beautiful Elentra!! I would definitely reccomend the dealership and Mohammed.. More
I would sum up my whole experience with the dealership as great! The people were courteous, very knowledgeable about their products. Answers all my questions pertaining the car I was buying. great! The people were courteous, very knowledgeable about their products. Answers all my questions pertaining the car I was buying. More
I had done my homework and knew the exact vehicle I wanted. I called dealership and Barry Rosenstein answered my questions. Two days later he showed me what he had in stock. Loved the test drive and wanted. I called dealership and Barry Rosenstein answered my questions. Two days later he showed me what he had in stock. Loved the test drive and the car. Couldn't believe how quiet it was on the road. Barry explained all charges for car and had it ready for purchase and pick-up the next day. Very accommodating and friendly. Same goes for finance manager Brett Starling. This was the smoothest car-buying experience I've ever had. Thank you, Courtesy Hyundai! More
When I decided to look for a new car I went to Hyundai, after checking out another brand; having Aksel as my sales person made my buying experience extreme pleasant! Aksel was very knowledgeable about all after checking out another brand; having Aksel as my sales person made my buying experience extreme pleasant! Aksel was very knowledgeable about all the models and after listening to all my needs he arranged a few test drives with different models that could work for me. I was impressed by how smooth the transaction went from looking for the right car to driving out of the car lot with my new purchase. GOD bless you aksel! More
First of all I have purchased quite a few cars and this experience has been about the best I have had in quite a while. Askel Tan was very informative and knowledgeable about the car I wanted and was a rea experience has been about the best I have had in quite a while. Askel Tan was very informative and knowledgeable about the car I wanted and was a real pleasure to deal with. He gave me a really good test drive and explained all the features of the car and how everything worked also I might mention he was very thorough in calling and emailing me on several occasions after I had shown interest in the car prior to coming to the dealership. Persistence pays off more than not. When we did start talking numbers I was introduced to Bill Whiteside the internet manger (which I like by the way). Very professional and he went out of his way to make me and my wife HAPPY. The price I got beat any other deal I had received at 5 different dealerships. The overall experience was with out question enjoyable and I would highly recommend Courtsey Hyundai to anyone in the market for a new car. Thanks again Askel and Bill....... More
My experience working with both George and Bill was not atypical of previous encounters with other dealerships. I contacted George through the internet to seek out a low mileage CPO 2013 certified Santa F atypical of previous encounters with other dealerships. I contacted George through the internet to seek out a low mileage CPO 2013 certified Santa Fe, though none were available George was able to direct me towards a brand new 2013 vehicle within my budget. I received a fair trade for my 2011 Sonata and the mark down on the existing price lent me to believe I was getting an acceptable deal. This is my second car from this dealership and I would recommend them to anyone seeking a Hyundai either new or used. George was extremely helpful in answering all my question and introducing me to the service available at the dealership. More
Kenya and Germaine were exceptionally professional and personal in my experience in purchasing a new car. Kenya was my main sales person and she focused on my needs and fulfilled them patiently. I bought personal in my experience in purchasing a new car. Kenya was my main sales person and she focused on my needs and fulfilled them patiently. I bought this car for my daughter and my daughter was very excited with the car Kenya and I agreed on for her. Germaine made the experience fun with his assistance in the process of this surprised early Christmas gift for my daughter. THANKS TO THEM. I also found the entire dealership staff to be very friendly with hellos and "directing me to the coffee area." More