Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Hyundai Tampa
Tampa, FL
1,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,566 reviews
October 30, 2024
Every time I come here for a simple service appointment, I end up waiting forever. I made an appointment for 12:20 to get my oil changed and was told it would be 2 hours. For an oil change?! That’s so ridic I end up waiting forever. I made an appointment for 12:20 to get my oil changed and was told it would be 2 hours. For an oil change?! That’s so ridiculous, especially when I had an appointment. I was in the waiting area for almost 4 hours. What’s the point in making an appointment if my car isn’t even going to get serviced until 3 hours after my appointment time? More
by Dakotalgagliano
Employees Worked With
Sean
October 30, 2024
If I could give 0 stars I would. I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was muc I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was much more pleasant than the local dealership Courtesy Hyundai in Tampa. With my new vehicle I also included a service package which allows me to go to any Hyundai service department. Apparently Courtesy Hyundai does not honor service packages not purchased at their dealership. I did not leave a review last time but this being the 3rd time I have gone to this location in 2 months concerning a warranty issue my time has been wasted and I ultimately received the service with no issues a a different local dealership. I WOULD NEVER RECOMMEND THIS DEALERSHIP to purchase or for service. The experience these last 3 times are enough and I will never return. This is the summation of multiple interactions with this dealership. I was grossly turned off by their sales department when one of the sales reps pocket dialed me and I over heard a very disrespectful conversation. I decided I would only visit for service which in the past was positive but the last few times the quality of service at this service department had been beyond negative. For the sake of not continuing to be mistreated I will go where my loyalty to Hyundai is valued. More
by TG
Employees Worked With
NA
October 29, 2024
My experience at Hyundai Tampa is always the best most seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all t seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all these years of service! Love love love him! More
by Chereese Akins
Employees Worked With
Jeffery , Carlos Ventura
October 28, 2024
Their communication with customers is very poor especially after you have had a service done and is voicing your dis satisfaction. They do not want to take the responsibility of sorting the problem especially after you have had a service done and is voicing your dis satisfaction. They do not want to take the responsibility of sorting the problem out. More
by nworb23
Employees Worked With
Jeffery Martinez
October 27, 2024
Courtesy Hyundai has come a long way from mediocre customer service to a five star customer service dealership. Courtesy Hyundai is an example to many dealerships of how customer service should be li customer service to a five star customer service dealership. Courtesy Hyundai is an example to many dealerships of how customer service should be like. After all I know, I’ve been purchasing cars from them for more than fifteen years. More
by jabezal1
Employees Worked With
Jeffrey Martinez
