Courtesy Ford
Breaux Bridge, LA
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58 Reviews of Courtesy Ford
Avoid These Clowns...Apparently at Courtesy a buyers Avoid These Clowns... Apparently at Courtesy a buyers agreement isn't worth the paper that it's printed on. After going through all the motions wi Avoid These Clowns... Apparently at Courtesy a buyers agreement isn't worth the paper that it's printed on. After going through all the motions with the sales rep, even signing a contract to purchase a $45k pre-owned truck, they decided to sell it again to someone else later that same day. It didn't matter that I was a full cash buyer with an A+ credit score. Because I'm sure that their second buyer was willing to agree to more of their worthless and expensive add ons like "mandatory window etching". The management at Courtesy tried their very best to avoid my phone calls. When I finally got them on the phone they seemed to think it was not a big deal that I had a fully executed purchase agreement and no truck...perhaps this happens all the time at Courtesy? Integrity is in short supply at Courtesy so do yourself a favor and take your business elsewhere. More
The worst dealer I have ever dealt with. Tried to pull a bait and and switch on us. We got a price on a vehicle they had advertised on their website. When we were going to buy they then inform us the price bait and and switch on us. We got a price on a vehicle they had advertised on their website. When we were going to buy they then inform us the price is $8000.00 more than quoted. They then tried to sell us another one for the quoted price. Paige Lee was the salesman we dealt with. More
Professional and courteous on time, clean facility. Knowledgeable. Worked with me on exactly what I wanted. Took time to explain all of my options. Great trade in value given Knowledgeable. Worked with me on exactly what I wanted. Took time to explain all of my options. Great trade in value given More
Service took to long 7.5 weeks , not all problem resolve . Was in recall on rear lights, a/c check , bump in drive when coming to stop. resolve . Was in recall on rear lights, a/c check , bump in drive when coming to stop. More
Employees were very Friendly and professional. Service was done fast and paperwork was also done fast. Service department was constantly checking on me and keeping me posted on the progress of my service was done fast and paperwork was also done fast. Service department was constantly checking on me and keeping me posted on the progress of my service. More
The best service from Brent Knott. Very professional and takes care of my problems. I appreciate the service attention to my problem and taken care of as quickly as possible. takes care of my problems. I appreciate the service attention to my problem and taken care of as quickly as possible. More
Auto and truck pricing has always been competitive. Service department operates very efficiently and offers clean and comfortable lounge area and amenities. Very courteous And professional service adv Service department operates very efficiently and offers clean and comfortable lounge area and amenities. Very courteous And professional service advisor More
BEST PRICE AND PROCESS. SHANE AND LANCE GAVE ME THE BEST DEAL , AND LANCE MADE THE BUYING PROCESS EASY. 5TH VEHICLE PURCHASED FROM THEM AND THE PROCESS GETS BETTER EVERY TIM SHANE AND LANCE GAVE ME THE BEST DEAL , AND LANCE MADE THE BUYING PROCESS EASY. 5TH VEHICLE PURCHASED FROM THEM AND THE PROCESS GETS BETTER EVERY TIME. More
Fantastic seamless experience buying my Courtesy Ford F150 Kevin and the entire team were great to work with. The managers Shane and Frosty both came and welcomed me when I arrived and thanked me after my pur Kevin and the entire team were great to work with. The managers Shane and Frosty both came and welcomed me when I arrived and thanked me after my purchase. They were patient with me and allowed me to look at over a dozen trucks with various options, engine variations and packages. I would go buy another one today if I needed 2 trucks. Richard More
Excellent team here!! Experience was the best in all of my truck buying experiences!! No hassle, eager to please, informative sales team!! Will definitely recommend to all my friends and most definitely my truck buying experiences!! No hassle, eager to please, informative sales team!! Will definitely recommend to all my friends and most definitely buy here again!! My salesman, Chris was very helpful in everything that was needed!! More