Courtesy Ford of Rome - Service Center

They offer very good service and are friendly to the customers when discussing the details of your service. The price could be a little lower to accommodate regular Ford customers. customers when discussing the details of your service. The price could be a little lower to accommodate regular Ford customers. More

Courtesy ford completed my oil change, three new tires, and new brake pads all during the same visit. I bought the Ford 150 from Courtesy and my wife's Explorer at the same time in 2017. We have never miss and new brake pads all during the same visit. I bought the Ford 150 from Courtesy and my wife's Explorer at the same time in 2017. We have never missed a service appointment and have been very satisfied with their Service department. More

I waited for my turn a few minutes more than a quick change location but these guys do it right and know the F150s even older ones and let you know of any potential problems. change location but these guys do it right and know the F150s even older ones and let you know of any potential problems. More

Went in for a quick oil change. All went well quick efficient and friendly. Come back with my F 150 as wait time's where short efficient and friendly. Come back with my F 150 as wait time's where short More

Service associate talked to my wife like she was an idiot because she’s a woman and would ask questions and not just leave. I do not recommend this dealership to anyone but especially women. because she’s a woman and would ask questions and not just leave. I do not recommend this dealership to anyone but especially women. More

I am always satisfied with the service I receive from Courtesy Ford. Chris Farrer is the best Service Advisor I have ever known. He always takes pride in your Dealership. Courtesy Ford. Chris Farrer is the best Service Advisor I have ever known. He always takes pride in your Dealership. More

Chris in service is outstanding. Ford surveys are lacking in allowing customer enough options to relate situations properly. Repairs were accomplished above and beyond expectations. in allowing customer enough options to relate situations properly. Repairs were accomplished above and beyond expectations. More

From the very beginning all the way to the end, each person I spoke with was extremely courteous. I took my car here after it sat at another dealership for over a week. I expressed my frustration and th person I spoke with was extremely courteous. I took my car here after it sat at another dealership for over a week. I expressed my frustration and they made sure I didn't receive the same service here. Josh kept in touch regularly with updates. My car runs super smooth now. I'll definitely take it back to Courtesy from now on! They live up to their name!! More

The service person was rude and said he didn't get any codes so nothing was wrong. I told him when the car was brought in that it was not giving a code despite stalling out. He said without a code he co codes so nothing was wrong. I told him when the car was brought in that it was not giving a code despite stalling out. He said without a code he couldn't find anything wrong. When I returned later to get the car the mileage had not moved much even though I told them it acts up after being driven long enough to get up to operating temperature. The car broke down driving home again exactly the way I described it to the service guy Chris. I'll never buy a car there nor will I let any of my friends or family buy a car there. More

Chris Farrer is great to work with in Service Dept.He will take care of you and is so kind. A great person to know and he really cares about the customer. will take care of you and is so kind. A great person to know and he really cares about the customer. More