Courtesy Ford of Rome

Very dissatisfied after my last visit with my expedition. Took it in for the cam phazer an some other repairs on monday , was told it would be ready by wednsday bit it was 11 days later on friday of the next Took it in for the cam phazer an some other repairs on monday , was told it would be ready by wednsday bit it was 11 days later on friday of the next week when we got it back. They was supposed to check for a wheel brg noise an they said no problem found, but I heard it when I left so I checked it myself an found the left front wheel brg plum loose. So Icalled up there the next Monday an talked to someone I knew an they got it took care then after I diagnosed it myself. I also diagnosed some other stuff they was supposed to check for me but claimed nothing else was wrong , but its not covered by warranty so I will go somewhere else an get it took care off. All of my previous visits up there for repairs on my other vehicles was took care of but after this trip I am very disappointed an dont plan to be back. More

Very friendly and helpful sales staff. I enjoyed the time I was there. I’ll be back. I was there. I’ll be back. More

Just purchased my 2021 Ford F150 Lariat Power boost truck at Courtesy Ford in Rome, Ga. Beautiful truck ! great experience with sales staff, manager and finance manager. at Courtesy Ford in Rome, Ga. Beautiful truck ! great experience with sales staff, manager and finance manager. More

The sales dept(Jesse) is great. Chris in service is great. Had some trouble with Quick lube..voice mail call back did not respond, so i went in, and Daniel was terrific. I love my Ford Focus.. It wa great. Had some trouble with Quick lube..voice mail call back did not respond, so i went in, and Daniel was terrific. I love my Ford Focus.. It was sitting on the lot waiting for coding fir 3 wks. I let the mgr know i was waiting to drive it. He immediately resolved that the same day!...and I bought the car that dsy! Gerry Schlitz More

I was stranded three times. Took two trips to resolve the problem. Quick Trip diagnosed prior day incorrectly. Second trip to main service dept corrected problem. Quick Trip did come and jump start th the problem. Quick Trip diagnosed prior day incorrectly. Second trip to main service dept corrected problem. Quick Trip did come and jump start the car again. Chris does a good job of keeping customers informed and out the door as quickly as possible. No charge -Warranty covered. ** A/C in customer lounge was not cooling well at all. More

They offer very good service and are friendly to the customers when discussing the details of your service. The price could be a little lower to accommodate regular Ford customers. customers when discussing the details of your service. The price could be a little lower to accommodate regular Ford customers. More

Courtesy ford completed my oil change, three new tires, and new brake pads all during the same visit. I bought the Ford 150 from Courtesy and my wife's Explorer at the same time in 2017. We have never miss and new brake pads all during the same visit. I bought the Ford 150 from Courtesy and my wife's Explorer at the same time in 2017. We have never missed a service appointment and have been very satisfied with their Service department. More

Always professional courtesy and knowledgeable I have dealt with Courtesy Ford since 2017 and have always been pleased with all aspects of their dealership Very satisfied dealt with Courtesy Ford since 2017 and have always been pleased with all aspects of their dealership Very satisfied More

Everyone was very cordial during our visit .everyone there that came by us asked if we needed anything . The communication was excellent. We will send our friends if they are looking to purchase a vehic there that came by us asked if we needed anything . The communication was excellent. We will send our friends if they are looking to purchase a vehicle. More

I waited for my turn a few minutes more than a quick change location but these guys do it right and know the F150s even older ones and let you know of any potential problems. change location but these guys do it right and know the F150s even older ones and let you know of any potential problems. More