
Courtesy Ford
Portland, OR
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I had such a great experience with Sherry + Scott. I always feel so taken care of when I come here and am a customer for life! Their attention to detail, care and communication are excellent! I always feel so taken care of when I come here and am a customer for life! Their attention to detail, care and communication are excellent! More
Scott MATTHEWS at Courtesy Ford answered all my questions and didn’t push anything other than what I wanted. A truly unique experience. He will treat you right. and didn’t push anything other than what I wanted. A truly unique experience. He will treat you right. More
They got the job done. Was supposed to be 45 mins but took 90 mins. All business no personal connection. Didn’t go over the inspection results, but did get a checklist. No Was supposed to be 45 mins but took 90 mins. All business no personal connection. Didn’t go over the inspection results, but did get a checklist. No comments about vehicle condition. More
Mike McClure was fantastic to work with. We had a particular Maverick in mind. It was in transit and he kept us posted every step of the way. Once the truck was at the dealership we got imme We had a particular Maverick in mind. It was in transit and he kept us posted every step of the way. Once the truck was at the dealership we got immediate outreach and he took us through the sales process as quickly as possible. Absolutely would work with him again if we were looking for another vehicle. More
My service at Quick Lane today was perfect. But when I purchased my Ford I did not get good service. I repeatedly called for information and help and got nothing. I'm very disappointed. I did c But when I purchased my Ford I did not get good service. I repeatedly called for information and help and got nothing. I'm very disappointed. I did come in for my free oil change today and the young man had great customer service skills. But other than that it's been disappointing More
Courtesy Ford has been my dealer/service agency for 27 years. The service staff, especially Brian Sterrett, are awesome - friendly, knowledgeable, accurate. The sales staff are willing and able to answer years. The service staff, especially Brian Sterrett, are awesome - friendly, knowledgeable, accurate. The sales staff are willing and able to answer questions and help without being pushy. Sherry Gaylord, in the Customer Care center goes above and beyond to help the customer get what they need.There is no need to go anywhere else for any help needed. More
2 star for SCOTT MATTHEWS. Not very friendly, showing the car. Nowhere to be found the day I bought the car. Gave the impression that the car comes with a charger which he need Not very friendly, showing the car. Nowhere to be found the day I bought the car. Gave the impression that the car comes with a charger which he needed to locate, but then when signing the papers, I was told NOP, no charger for you! 5 star for Foad (didn't get his last name). More