Courtesy Ford Lincoln
Portland, OR
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Fast efficient service, good communication, very knowledgeable service rep in Brian Sterrett, who is the big part of why I come from Vancouver to Courtesy Ford for my service work. knowledgeable service rep in Brian Sterrett, who is the big part of why I come from Vancouver to Courtesy Ford for my service work. More
First of all, "Thanks-A-Million" to Jeffrey at the Lincoln ~Sales Dept. for his knowledge, patient, kindness and hard work for my Nautilus. Best experience! Lincoln ~Sales Dept. for his knowledge, patient, kindness and hard work for my Nautilus. Best experience! More
Big thank you to Abel and Courtesy for promptly responding and setting up service appointment, minimized waiting time fixing cracked radiator and performing 60K maintenance. Everything went very s responding and setting up service appointment, minimized waiting time fixing cracked radiator and performing 60K maintenance. Everything went very smoothly and completed in a time as stated. More
I had to take my old car in for a repair, and after some challenges, Brian in the service department far exceeded my expectations. While he was wrapping up the repair, I wondered into the lot and met Ben. challenges, Brian in the service department far exceeded my expectations. While he was wrapping up the repair, I wondered into the lot and met Ben. In minutes I was test driving the bronco that I took home. He was great to work with, as well as Hunter who handled the financing. All in all it was a great experience and I highly recommend! More
Love the new Lincoln showroom. Should figure out how to demonstrate the hybrids in the showroom as the battery was dead. Sonny (?) was awesome and the offer to deliver our new Linc Should figure out how to demonstrate the hybrids in the showroom as the battery was dead. Sonny (?) was awesome and the offer to deliver our new Lincoln to Bend was both surprising and welcome. Jeffrey’s effort to both drive the pass and teach us how the car worked was appreciated More
Ben, our salesman, and Hunter, the finance manager, took great care of us! We had a no pressure situation that resulted in our top choice vehicle, with great protections. We would happily shop again! great care of us! We had a no pressure situation that resulted in our top choice vehicle, with great protections. We would happily shop again! More
Courtesy Ford is always so kind and helpful when I drop my vehicle off for service. They listen to my concerns and make sure the service techs address my issues every time. The turn around on my service is my vehicle off for service. They listen to my concerns and make sure the service techs address my issues every time. The turn around on my service is always reasonable and fast based on what is required for the repair. They always communicate diligently while servicing my vehicle whether it is through a call or text message. I feel like there pricing is fair, I've had other service departments charge more then fair value for parts. Lastly, they offer a free lyft (assuming your within a reasonable distance) if you need a ride! You can't beat that kind of service. More