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Courtesy Ford Lincoln
Portland, OR
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Brian at Courtesy Ford Service was fantastic in resolving the issues going on with my 2024 Ford Expedition Max Limited. After the dealership that I’ve been doing business with for over 10 years basically ref the issues going on with my 2024 Ford Expedition Max Limited. After the dealership that I’ve been doing business with for over 10 years basically refused to repair a warranty issue that occurred in my brand new vehicle in less than 100 miles. However, Courtesy Ford Service took care of my vehicle and got me back on the road faster than expected! They are now my preferred dealer. Thank you Courtesy Ford! More
Salesman and finance manager were deceptive in the sale of the vehicle, maintenence contract and referral fee. They were very caring during the sale and afterwards they showed no concern. The maintenence d of the vehicle, maintenence contract and referral fee. They were very caring during the sale and afterwards they showed no concern. The maintenence department was very friendly and caring. More
Brandon worked with me to get the car I wanted. I had a deposit on one vehicle and was able to switch to another painlessly. He answered any questions promptly and kept me informed on vehicle avai I had a deposit on one vehicle and was able to switch to another painlessly. He answered any questions promptly and kept me informed on vehicle availability, and taking delivery was a breeze. Highly recommended place to purchase a vehicle. More
I have purchased at least 10 cargo vans for our business from Courtesy Ford over the last few years and I have been completely satisfied with the level of service I receive. from Courtesy Ford over the last few years and I have been completely satisfied with the level of service I receive. More
This is my favorite place to go for service. Everything is finished in a timely manner and I am not pushed to buy a new vehicle. Most dealerships will make you wait for hours and try to get you Everything is finished in a timely manner and I am not pushed to buy a new vehicle. Most dealerships will make you wait for hours and try to get you to buy something. Not this place! More
Mobile service at its best. The techs called and came early which was great. They completed a recall in around 30 minutes and were gone. I only had to sign paperwork and hand ov The techs called and came early which was great. They completed a recall in around 30 minutes and were gone. I only had to sign paperwork and hand over key then retrieve key and lock my vehicle. These men were polite, informative, friendly and efficient. A job well done. More
They picked up our Navigator from our home for the exterior and interior coating and to find a leak in the sunroof. I love the fact I did not have to take the car in myself. We also received a loaner exterior and interior coating and to find a leak in the sunroof. I love the fact I did not have to take the car in myself. We also received a loaner that was the same style as our Navigator so we did not feel like we lost our car. They fixed the leak and applied the coating and are returning the car shortly. Sherry kept my in the loop. More
The staffing at the Courtesy Ford Main Service Shop are always so professional! On Saturday, 3 of us went to QuickLane, but a sign on the door said QuickLane was closed on 1/25 due to staffing issues. We always so professional! On Saturday, 3 of us went to QuickLane, but a sign on the door said QuickLane was closed on 1/25 due to staffing issues. We went to the Main Service Shop at Courtesy Ford, and Zach was the only employee working the desk. He is very professional, bends over backwards to ensure all the customers (including myself) are taken care of the right way the first time. The other service mechanics who did the service on my vehicle were also phenomenal! More