Courtesy Ford Lincoln
Portland, OR
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My surface was done within an hour. My problem was the the service tech did not check my air pressure in my tires and it did not fill up my DEF tank. I was informed that both of these s My problem was the the service tech did not check my air pressure in my tires and it did not fill up my DEF tank. I was informed that both of these services would be done. More
I was struggling to get in touch with a service advisor on the phone so I tried to schedule an appointment on line but the need was not listed so I just did full service. On the way to the dealership I was on the phone so I tried to schedule an appointment on line but the need was not listed so I just did full service. On the way to the dealership I was running late and tried again to contact service but was only able to leave a message. When I arrived the service advisor I was given on line was not working so that is when I was helped by the Best person, Able listened to all my concerns and made me feel as if I was their most important customer. All the struggles were put to rest by this wonderful person. I live in SW, 15 miles away and it was worth the trip due to the way I was helped when I arrived. Thank you Able! More
Fast efficient service, good communication, very knowledgeable service rep in Brian Sterrett, who is the big part of why I come from Vancouver to Courtesy Ford for my service work. knowledgeable service rep in Brian Sterrett, who is the big part of why I come from Vancouver to Courtesy Ford for my service work. More