Courtesy Ford Lincoln
Portland, OR
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I’m grateful that they got me in quick and the price is do- able . These are honest people . They tell you if something’s wrong or not wrong . I appreciate them . Courtesy ford is the only place I go . The do- able . These are honest people . They tell you if something’s wrong or not wrong . I appreciate them . Courtesy ford is the only place I go . The shuttle service is so needed so im happy they have it. From : Susan Carr More
I recently purchased a new 2024 Ford F-350 from Courtesy Ford, and the entire experience was outstanding! Austin Whitlow was my salesman, and he went above and beyond to make the process smooth and enjoyabl Ford, and the entire experience was outstanding! Austin Whitlow was my salesman, and he went above and beyond to make the process smooth and enjoyable. He was incredibly knowledgeable about the truck’s features, attentive to my needs, and transparent throughout the buying process. From the initial test drive to signing the papers, everything was handled professionally and efficiently. If you’re in the market for a new vehicle, I highly recommend Courtesy Ford and Austin Whitlow for a top-notch car-buying experience! More
Put a deposit on a new F-150 from the factory. Had all the options I wanted and the perfect color. I wait a month for it to arrive, and get a call that it's on the lot. I'm 3/4 in to a 60 mile dri Had all the options I wanted and the perfect color. I wait a month for it to arrive, and get a call that it's on the lot. I'm 3/4 in to a 60 mile drive to go pick it up when the salesperson calls and tells me it's the wrong truck. Head back home. Another week goes by, another call. This time it's the right truck, but with an ugly paint defect on the passenger side a-pillar, and damage to the front bumper. Paint's going to be a MAJOR fix, so I refuse to take delivery. I ask if they can order me another truck just like it, but they won't because it's a '24 and they've already started building the '25 model. Best they can do, they tell me, is to try and find a "similar" one from another lot. I decline - I picked the one I did for a reason and was not willing to compromise on options. They just didn't try very hard to make it right, in my opinion. 2 wasted trips to Portland, got my hopes up for nothing, and on top of it all it took me a week to get my deposit back. I don't recommend. Update - so I get this response on Google reviews: "Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at your earliest convenience." I call the dealership as requested. Was promised someone would call me right back in the next 5 minutes. That was 3 days ago - I still haven't received a call back. More
Awesome Service, On Time and Professional Work. They were able to answer any questions I had. And when the work was done the area was so cleaned up it was like they were never there They were able to answer any questions I had. And when the work was done the area was so cleaned up it was like they were never there More
My surface was done within an hour. My problem was the the service tech did not check my air pressure in my tires and it did not fill up my DEF tank. I was informed that both of these s My problem was the the service tech did not check my air pressure in my tires and it did not fill up my DEF tank. I was informed that both of these services would be done. More