Courtesy Ford & Lincoln
Pocatello, ID
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32 Reviews of Courtesy Ford & Lincoln
Bought a new Ford F-150 I've been looking at a new F-150 for a while, so I had a pretty good Idea what I wanted. My wife and I visited Courtesy Ford to see what they had on I've been looking at a new F-150 for a while, so I had a pretty good Idea what I wanted. My wife and I visited Courtesy Ford to see what they had on the lot and possibly buy. While walking the lot A.J. Bybee came out to see if he could help. After letting him know what we were looking for we checked out a number of vehicles in stock, but none had the features I was looking for. A.J. suggested we check out what the dealership might be getting in. After making sure he knew exactly what we wanted he checked trucks coming in. Unfortunately, none of them fit for us. Not to be thwarted, A.J. then checked where they might find the truck I was looking for at other dealerships within the region. After a short while he found the perfect truck for us. This was around mid-afternoon on a Friday. By the following day a 2 PM we were able to pick up the truck. A.J. was very helpful. No pressure, just good diligence and carry through. The kind of service I value. More
Bought vehicle This dealership goes above and beyond service to make it right! I would give 10 stars if I could everyone was friendly in every department! This dealership goes above and beyond service to make it right! I would give 10 stars if I could everyone was friendly in every department! More
Curtis Scott a great sales representative! I have purchased several vehicles from Curtis and the process has always been enjoyable. I Am a difficult customer because I always want a truck with I have purchased several vehicles from Curtis and the process has always been enjoyable. I Am a difficult customer because I always want a truck with the right features for me and my family and he has always accommodated my wants and needs! More
Great Sales Rep "Great place to buy a vehicle" My wife and I went to test drive a car and ended up feeling right at home. AJ Bybee the sales representative was sup "Great place to buy a vehicle" My wife and I went to test drive a car and ended up feeling right at home. AJ Bybee the sales representative was super helpful and very friendly. We never felt pressured into trading in our vehicle in order to purchase a new one. He was very helpful in showing us the features on the car and how to work them. AJ was extremely helpful and I would recommend him to everyone. The entire team at the Ford dealership were very helpful. Thanks More
Great place to buy a vehicle My husband and I went to test drive a car and ended up feeling right at home. AJ Bybee the sales representative was super helpful and very friendly, i My husband and I went to test drive a car and ended up feeling right at home. AJ Bybee the sales representative was super helpful and very friendly, it was like we were long time friends who hadn't seen each other in forever. We never felt pressured into trading in our vehicle in order to purchase a new one. He had all the paper work and the car ready for us the next day when we came back up. We noticed a couple things didn't work and he told us what to do and said they'd help us get them fixed. AJ was extremely helpful and I would recommend him to everyone. The entire team at the Ford dealership wowed us from the moment we walked in to the moment we left with our new car. Thank you guys for making car shopping something enjoyable instead of a nightmare. More
EXCELLENCE NOT HERETOFORE EXPERIENCED i am 69 years old and have had the dubious 'opportunity' to go through the automobile purchasing experience several times. Having said that, this is i am 69 years old and have had the dubious 'opportunity' to go through the automobile purchasing experience several times. Having said that, this is the most pleasant buying experience i've had. I called the dealership on Saturday mid day and was put in contact with A.J. Bybee. I had to drive an hour to get there and when I arrived the vehicle (I found it on the internet) I had requested to see was sitting in front of the show room entrance. With my wife, I took the car for a drive and to check it out. After returning, the discussion over purchase price was very enjoyable and out in the open at a desk on the showroom floor - not in some little room. I found some things with the vehicle that I requested be addressed and AJ agreed to get them resolved. Then I was taken to a room which was not closed in but was private enough to allow for conversation without disclosing private information to others. This process lasted about ten minutes at which time I agreed to return on Monday to finalize the transaction and to accept delivery of the vehicle after the dealer had time to address the issues I requested. On Monday when I returned, the vehicle was by the showroom door, with all of the issues I had requested having been resolved. It was detailed, full of fuel, and ready for delivery. The next part really blew me away. When I went to finalize the transaction, it was literally a 2-minute transaction and I was on my way. It was a rapid, courteous, and professional transaction. I received top dollar for my trade in and purchased a vehicle at what I feel is an excellent price. If I could, I would give them a rating of 10. More
An absolutely positive experience! This is the second time we have purchased a vehicle from Courtesy Ford. Each time we have been treated very well, and the sales people have bent over This is the second time we have purchased a vehicle from Courtesy Ford. Each time we have been treated very well, and the sales people have bent over backwards to make sure we left satisfied. Thank you, Curtis, for your exceptional handling of our purchase. More
GREAT EXPEIRNCE It was a great experience this is the second vehicle I have purchased. no problems what so ever! I would never buy from anywhere else. It was a great experience this is the second vehicle I have purchased. no problems what so ever! I would never buy from anywhere else. More
Great customer service The salesmen and rest of the staff were very friendly, knowledgable and helpful, which made the car buying process less stressful. Once we gave them t The salesmen and rest of the staff were very friendly, knowledgable and helpful, which made the car buying process less stressful. Once we gave them the specs as to what we were looking for, Chris Loosli found and had the vehicle at the dealership for us to test drive. We love our new Ford Edge and highly recommend Courtesy Ford. More
Enthusiastic and Knowledgable Sales Research on Ford Perf Chris enthusiastically researched specs, and my desired colors and options on a limited production Ford Performance vehicle, which he currently endeav Chris enthusiastically researched specs, and my desired colors and options on a limited production Ford Performance vehicle, which he currently endeavoring to locate. Thanks you!!! More