
Courtesy Ford Lincoln
Portland, OR
Filter Reviews by Keyword
By Type
Showing 1,049 reviews
We went in looking for a new car. I was very amazed at how fantastic David Hughes was so knowledgable in helping us. In fact he helped me find what we were looking for and the price range we wanted over t how fantastic David Hughes was so knowledgable in helping us. In fact he helped me find what we were looking for and the price range we wanted over the phone. I called him and he went to the courtesy ford web sight to see the same cars I was looking at. Thank you so much David Hughes for such a wonderful experience and a great car. We absolutely love our new Jetta. More
June worked with us to make the deal on our mustang work for us, he and the rest of the courtesy crew were frendly and good to work with, not always that way when you are looking for a used car. thanks for for us, he and the rest of the courtesy crew were frendly and good to work with, not always that way when you are looking for a used car. thanks for a fair price,and hopfuly a good car. thanks Dave & Lonnie Cox More
Ammie Jose was very responsive to my initial request for a price. She was thorough, straight forward, and very timely in her responses. She followed up with the status of the delivery so I was always up t a price. She was thorough, straight forward, and very timely in her responses. She followed up with the status of the delivery so I was always up to date. She did not waste my time by trying to sell me a car on the lot like other dealers. She was unable to be at the dealership when I picked up the car but introduced me to Anthony St. John. The transition was seamless. Anthony was kind enough to pick us up at the airport and did a through job of explaining the vehicle and training us. He was very knowledgeable about the vehicle. I am totally satisfied. More
Dave Hughes was a real pleasure to work with. He spent a lot of time showing us a variety of new cars before finding the “right one”. He was very helpful and patient and friendly to boot! His knowledge of lot of time showing us a variety of new cars before finding the “right one”. He was very helpful and patient and friendly to boot! His knowledge of the inventory and consideration of our needs helped steer us in the right direction. I would recommend Mr. Hughes without any hesitation and look forward to working with him in the future on our next purchase! More
I was ready to buy a car for my business and was going to pay in cash so I was in no hurry to buy anything but a car that was a perfect fit. I had checked out several prospects and was leaning towards a Toyo pay in cash so I was in no hurry to buy anything but a car that was a perfect fit. I had checked out several prospects and was leaning towards a Toyota but thought I'd give American-made a look. I came into the dealership fully expecting to deal with a sleazy jerk and found a very helpful salesman. David Hughes worked with me to reach a very favorable price on the perfect car. He described all the details about the vehicle to me and was never in any way condescending or flip-which is the experience of many women who go to dealerships. He's a happy person who enjoys matching people with the right car. It was a true negotiating process because I was trading in my VW. It took a while but in the end I felt I had truly got a very good deal. I even had some fun negotiating. More
Scott Driessen helped us so much by taking the time to find us the perfect car. We ordered a brand new XLT Explorer, it took awhile for it to arrive but Scott kept us updated on the progress as the proce find us the perfect car. We ordered a brand new XLT Explorer, it took awhile for it to arrive but Scott kept us updated on the progress as the process went along. He called and let us know they had a Limited Explorer on their lot prior to the one we ordered arriving and asked if we would like to come look at it, we did and loved it so much we ended up buying it that day. Once the one we ordered arrived Scott took the time to take pictures for us of it coming off the truck. We then picked it up, after having it less than 24 hours we decided that we really loved the Limited model, and wanted to replace the XLT we had ordered with another Limited, we went in and spoke with Uriah Beltran who then took us to Rick Boyer and he said I will see what I can do to find you one you love. We were contacted 2 days later that they had located a Limited model and they had it already on it's way for us. We have been so impressed with the way we have been treated and how helpful everyone has been throughout our buying process. More
Ammie was very helpful, professional and kept us informed as to the status of our new car order. When we picked up the car, Ammie spent several hours with us going over all the details and gave us her numb as to the status of our new car order. When we picked up the car, Ammie spent several hours with us going over all the details and gave us her number for future questions. We would definitely recommend Ammie to anyone interested in buying a new vehicle. I like the dealership but not this website which tells me how long my review must be and that I now have to have a password. I want to give positive feedback but this is not a method I would use again. More
Joe was friendly but not pushy. He only showed us what we were looking for and did not try to get us to buy a vehicle that had more accessories than we wanted. Joe had a good knowledge of the vehicles tha we were looking for and did not try to get us to buy a vehicle that had more accessories than we wanted. Joe had a good knowledge of the vehicles that we test drove. All in all, it was a good experience. More
Bob Loyle was genuinely friendly and helpful. I would definitely recommend him and the body shop. The specific work done was relatively minor: the application of a "Pacific Northwest Protection Package definitely recommend him and the body shop. The specific work done was relatively minor: the application of a "Pacific Northwest Protection Package". It includes various coatings exterior and interior. The work seems to have been done well enough, but only time will tell. More
I have to say that when we arrived at Courtesy Ford, I was pleasantly surprised that we were not bombarded with sales people. There was a group of sales personnel and from that group just one person appr was pleasantly surprised that we were not bombarded with sales people. There was a group of sales personnel and from that group just one person approached us. He was very friendly, asking what could he do for us--not just assuming that we were there to purchase a vehicle. He listened patiently and asked if we would like to look around and then take a test drive in the vehicles we were interersted in. I walked in knowing that I wanted to test a 4-cylinder Focus as I'd been driving my parents 6-cylinder and was impressed with how it handled. On the test drive, Spencer was very informed about the features of the model that I was driving and demonstrated various applications that came with the vehicle that I tested. After the test drive, I felt no pressure to purchase any vehicle and Spencer asked me what I thought and where I wanted to go from there. I actually did purchase the vehicle, mainly because that is what I'd gone there to accomplish and because I didn't get the "hard" sale tacticts that I'd experienced in the past from other dealerships. I would highly recommend both Courtesy Ford and Spencer Lalone to anyone who is thinking of purchasing a new vehicle. More