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Courtesy Ford Lincoln
Portland, OR
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I have to say that when we arrived at Courtesy Ford, I was pleasantly surprised that we were not bombarded with sales people. There was a group of sales personnel and from that group just one person appr was pleasantly surprised that we were not bombarded with sales people. There was a group of sales personnel and from that group just one person approached us. He was very friendly, asking what could he do for us--not just assuming that we were there to purchase a vehicle. He listened patiently and asked if we would like to look around and then take a test drive in the vehicles we were interersted in. I walked in knowing that I wanted to test a 4-cylinder Focus as I'd been driving my parents 6-cylinder and was impressed with how it handled. On the test drive, Spencer was very informed about the features of the model that I was driving and demonstrated various applications that came with the vehicle that I tested. After the test drive, I felt no pressure to purchase any vehicle and Spencer asked me what I thought and where I wanted to go from there. I actually did purchase the vehicle, mainly because that is what I'd gone there to accomplish and because I didn't get the "hard" sale tacticts that I'd experienced in the past from other dealerships. I would highly recommend both Courtesy Ford and Spencer Lalone to anyone who is thinking of purchasing a new vehicle. More
Ford had trouble delivering the vehicle from the factory in Dearborn, MI. June kept me frequently apprised on the progress of the delivery from build date up until the actual date of delivery. He was except in Dearborn, MI. June kept me frequently apprised on the progress of the delivery from build date up until the actual date of delivery. He was exceptional on the day of delivery in reviewing every detail regarding the operation of the vehicle and the electronics. I would rate him as outstanding and would not hesitate to recommend others to him. I believe Courtesy Ford and June truly deserve the ratings as noted above. More
I was in the market for a quality used vehicle I could depend on. I gave an excellent rating to Spencer and Courtesy Ford for the following reason's, All questions that I asked I received a Answer to. depend on. I gave an excellent rating to Spencer and Courtesy Ford for the following reason's, All questions that I asked I received a Answer to. A real answer. Not the run around. I received the appropriate amount of attention from Spencer. Spencer responded to my calls and answered my questions without calling me all the time and being pushy or trying pressure me. I inquired about a certain vehicle I was interested in. That is the vehicle That I ended up Buying from them For a very reasonable Price. When they say "Courtesy" They truly mean it! My over all experience from Spencer and the entire dealership was very pleasant. I would recommend Courtesy Ford to my friends and family (and have). It was the single best car buying Experience I have had!! Thanks Spencer! See you next time. More
I was looking for a car and I’ve been to the multiple dealerships around Portland, soon as I got to Ford I’ve met Jason Porter. He wasn’t pushy, he really understanding person and patient with me, he sp dealerships around Portland, soon as I got to Ford I’ve met Jason Porter. He wasn’t pushy, he really understanding person and patient with me, he spend lots of time with me listening to what I want. He never asked me to buy something that I wasn’t interested in. I think Jason is the best salesman I have ever worked with, in my entire life. Soon as I told him what car I want he immediately took me for a test drive, he had answered all my questions from smallest to biggest details about the car. When we got to the process of signing papers, he never stepped away from me, whatever I was asking him about, he had an immediate answer. It was this basic Ford Focus without any options that we were interested in, we’ve had chance to chose the car with options that we wanted and in about 5 - 10 minutes he found us the car that was comfortable with our budget and expectations. It was very nice to work with Jason Porter because he treats you with respect and understanding what you want. Thank you Jason so much! More
I am completely satisfied with my experience of buying a new truck from Courtesy Ford. My initial inquiry was made by e-mail to several dealerships in Portland. All of them responded, however David Townle new truck from Courtesy Ford. My initial inquiry was made by e-mail to several dealerships in Portland. All of them responded, however David Townley was the first to respond back. In the end, he was also able to get me the best price without wasting hours of my time haggling. I strongly recommend choosing Courtesy Ford if you're in the market to buy a car. More
Jason was awesome. He has excellent customer service skill!! He was very helpful & answered any question we had. He even gave us a call the day after to see how we liked our new vehicle. We would defin skill!! He was very helpful & answered any question we had. He even gave us a call the day after to see how we liked our new vehicle. We would definitely recommend Jason to our family and friend!!! More
I am a loyal Ford owner and wanted to downsize from the Escape. Scott showed me my options and did his best to make a good deal for me. He even showed me a 2011 used car that I liked right away and purchas Escape. Scott showed me my options and did his best to make a good deal for me. He even showed me a 2011 used car that I liked right away and purchased. The whole process was easy for me and the financial part was very smooth. When the new registration plates came in, Scott installed them on the car for me! I am very happy with my experience at this dealership, as I was happy with the Ford dealership in Vermont where I had purchased several vehicles. I won't hesitate to return for service or if I decide to buy a new car. I will ask for Scott. More
If you’re going to buy a Ford you have to stop here and at least check it out or you'll be missing out. Scott was the best! I had a terrible experience at the other Ford locations...so terrible that I went at least check it out or you'll be missing out. Scott was the best! I had a terrible experience at the other Ford locations...so terrible that I went straight to a Toyota dealership and was minutes away from purchasing a Tundra instead of a F-150. After driving to lunch we saw Courtesy and decided what the heck we'll try one more Ford dealership before signing the papers. I’m glad I did, Scott was a great salesman...not your ordinary pushy know what you need/want sales guy, just straight facts and real customer service there to listen to what YOU really want. I was so pleased with the service, price and everything really. If you’re looking for a great ford at a great price you will have to meet up with Scott Driessen, I’m positive that he’ll exceed your expectations and go above and beyond, he did for me. Thanks Scott and Courtesy Ford for the great experience. My father and I will be coming again for our next buys! More
For me the thought of stepping on to the lot of a car dealership was worse than having a root canal, which is probably why my husband and I have kept our vehicles for so long. BUT, I have to say our exp dealership was worse than having a root canal, which is probably why my husband and I have kept our vehicles for so long. BUT, I have to say our experience with Courtesy Ford was surprisingly pleasant. Our salesman June Jermany, was friendly & knowledgable. When we arrived the car was at the door ready for a test drive. He showed us all the options on the car and some basic instruction on the navigation system. We had shopped around quite a bit and were very pleased with the price June offered for the car. Yousif in finance was very friendly and we are very satisfied with the interest rate on the financing. He presented us with the extended warranty packages and explained each one. Prior to our arrival at the dealership, my husband and I had discussed that we would not accept the offer of adding on any additional warranties, but when we discovered how good they are we decided to accept all three. They are almost too good to be true but if the warranties cover everything they saw then it is a great value. We are very excited about our beautiful new car and absolutely love it. For the first time I can honestly say that I would recommend a car dealership to a friend....that dealership would be Courtesy Ford More
Courtesy Ford is a GREAT Dealership with friendly employees that go above and beyond your expectations! I went to many other Ford dealerships and was actually talked out of buying the truck I wanted employees that go above and beyond your expectations! I went to many other Ford dealerships and was actually talked out of buying the truck I wanted from Ford. Then I tried Courtesy as my last ford dealership and was disappointed I didn't go there FIRST. I got exactly what I wanted here and even got a lot of extras. It felt as if they tried to do everything they could to help you out and then some. So if you looking for the best prices, friendly staff, and HONESTY go to Courtesy Ford they'll definitely get you set up. More