
Courtesy Ford Lincoln
Portland, OR
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This was a very good experiance for my wife and I. Everyone had a positive attitude and were very helpful and fair on every level. They took time to answer all questions and did not use the pressure b Everyone had a positive attitude and were very helpful and fair on every level. They took time to answer all questions and did not use the pressure button "like you must do this now or the deal is off the table" like alot of others do. It was a pleasure to do business at Courtesy Ford and we will be back. Best regards Jay Hoag More
We came back to this Dealer because of the Excellent service we were shown when we purchased a Ford Escape this last January. We asked specifically for Ammie Jose or Scott Driessen. They are both wond service we were shown when we purchased a Ford Escape this last January. We asked specifically for Ammie Jose or Scott Driessen. They are both wonderful sales people. We also asked for Yousif in financing because of the excellent service he also provided us in January and thankfully, he was there to help us again as well. We will highly recommend this dealership and these sales people to our friends and family! More
Courtesy Ford has serviced my car for over 10 years. I have just purcahsed a new Focus hatchback. I found David Hughes pleasant and helpful in making the purchase and walking me through the operation of have just purcahsed a new Focus hatchback. I found David Hughes pleasant and helpful in making the purchase and walking me through the operation of the vehicle. I would recommend him to friends. Uriah Beltran explained the various service packages and extended warranty available in a way that made it easy to chose what I felt would work for me without having to deal with "pressure". It has been a pleasant experience and I look foreward to continuing to have Courtesy Ford service my car. More
A+++ for salesman Jason Boursier! We couldn't be happier with our new Fusion Hybrid. Jason was knowledgeable, professional, courteous, patient and downright fun to be with. He went above and beyond our expe with our new Fusion Hybrid. Jason was knowledgeable, professional, courteous, patient and downright fun to be with. He went above and beyond our expectations, and after providing such a positive car buying experience, we would have no worries about sending family & friends to Courtesy Ford. Yousif Yasin took care of our paperwork and was extremely kind and professional as well! Thank you to all of the Courtesy Ford staff - you are truly a cut above the competition! More
This dealership is top notch, A+. I had been seriously looking for a car for about a month and a half. I made inquiries on several cars, and all other sales persons I dealt with at other dealerships pale looking for a car for about a month and a half. I made inquiries on several cars, and all other sales persons I dealt with at other dealerships pale in comparison. Throughout the past month and a half, no dealerships cared or paid any attention to my inquiries, except Courtesy Ford. I saw their car advertisement on Autotrader.com. I saw they had the car I was looking for and it was at such a great price I had to have it! I filled out the credit application and Anthony St. John followed-up on the application immediately. I was surprised and actually somewhat shocked, to be honest. There seems to be very few people these days that are willing to work hard and to take that extra step. Courtesy Ford definitely is a level above the competition. Once at the dealership, I worked out the deal for my car with Jason Boursier, who is also very professional, very helpful and courteous. The numbers were crunched by Sam Luu, who is extremely knowledgeable and has a great sense of humor! He worked with the banks to get me the best rate he could, no pressure, no need to haggle for hours on end. The car I purchased from Courtesy Ford is my 7th I have had over my lifetime. I have never had as good an experience anywhere else. I have had nightmare dealings with other car dealerships in the past. Courtesy Ford was very straight forward, no pressure, no needless haggling for 10 hours, wasting my entire day (which I have done before at other dealerships). My girlfriend loved our experience there so much, that she said she would definitely look into Courtesy Ford for her next vehicle purchase! I highly recommend them! More
My Husband took our 2008 Mustang into Courtesy Ford for an Oil change, and we ended up with a new 2012 Mustang - a very costly oil change. I am now wondering if he brings the new Mustang in for an oil chan an Oil change, and we ended up with a new 2012 Mustang - a very costly oil change. I am now wondering if he brings the new Mustang in for an oil change, we will end up with the Boss !!! Clyde Hunter, Sales Associate made our purchase of a new 2012 Mustang a rewarding experience in a couple of ways, 1) Clyde would be an asset to any company. Courtesy Ford should feel privileged to have him as an employee - a very smart, courteous and kind gentleman 2) What more can we say, we were buying a 2012 Mustang although, we hated to trade our 2008 Mustang, we are loving the new 2012. A great Dealership and all Staff were knowledgeable and helpful. Than you Clyde - Thank you - Merci bien! More
David made the purchasing experience very easy. I would recommend him to my friends. David was knowledgable and did not pressure. I have had experiences with other dealers that I did not care for due to t recommend him to my friends. David was knowledgable and did not pressure. I have had experiences with other dealers that I did not care for due to the pressured environment. I look forward to buying my next car from David. More
Buying a car can be stressful. Mr. Hunter was courteous, patient and informative. I did not feel pressured or hurried. Mr. Ronstadt was knowledgeable and forth coming with terms of final deal. No games w patient and informative. I did not feel pressured or hurried. Mr. Ronstadt was knowledgeable and forth coming with terms of final deal. No games were played as he was quick to give his best offer from the very beginning of the process which allowed honest pricing discussions. Finally, Mr. Luu was also knowledgeable and reassuring with finalizing the finances. All in all my experience was smooth and comfortable and I am now driving a new car. I would recommend the team I worked with and the dealership to others. More
Joe was great! Was very helpful and found the perfect car for me. I was very impressed that I didn't have to spend all day buying a car. They went above and beyond by making sure I had a car to drive while m for me. I was very impressed that I didn't have to spend all day buying a car. They went above and beyond by making sure I had a car to drive while mine was being inspected. I got a great price and financing was ALOT easier than I expected(thanks to Uriah)! I not only left with a new car, but I also made friends! A++++ More
We recently purchased a used 2006 Audi A6 wagon from Rob Owens at Courteasy Ford. This was out frist trip to Courtesy Ford and the service provided by Rob was wonderful. The showroom was very nice, and ov Owens at Courteasy Ford. This was out frist trip to Courtesy Ford and the service provided by Rob was wonderful. The showroom was very nice, and overall comfort with the transaction was great. Our big disappointment came when we finaized the price and went in the "loop" of finishing paperwork. We were paying cash for the vehicle so asumed it would be a pretty quick process. We were specifically told that we were the next buyer in line and that it would prob only take 30mins or less. 3 hours later we left the dealership very frustrated and feeling like we had ben yanked around and given incorrect info for those 3 hours. Once we finally entered the office to sign papers, we were told that we had actually been 7th in line and that it was a typical wait. I'm not sure the resolution to this specific issue, but it certainly left me with a bad taste as we left with our new car and should have been celebrating. As mentioned, Rob was very courteous and friendly during the entire ordeal and I know repeatedly tried to get us a better eta on finalizing the deal, but somehow it still took 3 hours. Rob...thanks for your help. Joe Kiblinger More