Courtesy Ford Lincoln

Scott Driessen helped us so much by taking the time to find us the perfect car. We ordered a brand new XLT Explorer, it took awhile for it to arrive but Scott kept us updated on the progress as the proce find us the perfect car. We ordered a brand new XLT Explorer, it took awhile for it to arrive but Scott kept us updated on the progress as the process went along. He called and let us know they had a Limited Explorer on their lot prior to the one we ordered arriving and asked if we would like to come look at it, we did and loved it so much we ended up buying it that day. Once the one we ordered arrived Scott took the time to take pictures for us of it coming off the truck. We then picked it up, after having it less than 24 hours we decided that we really loved the Limited model, and wanted to replace the XLT we had ordered with another Limited, we went in and spoke with Uriah Beltran who then took us to Rick Boyer and he said I will see what I can do to find you one you love. We were contacted 2 days later that they had located a Limited model and they had it already on it's way for us. We have been so impressed with the way we have been treated and how helpful everyone has been throughout our buying process. More

Ammie was very helpful, professional and kept us informed as to the status of our new car order. When we picked up the car, Ammie spent several hours with us going over all the details and gave us her numb as to the status of our new car order. When we picked up the car, Ammie spent several hours with us going over all the details and gave us her number for future questions. We would definitely recommend Ammie to anyone interested in buying a new vehicle. I like the dealership but not this website which tells me how long my review must be and that I now have to have a password. I want to give positive feedback but this is not a method I would use again. More

Joe was friendly but not pushy. He only showed us what we were looking for and did not try to get us to buy a vehicle that had more accessories than we wanted. Joe had a good knowledge of the vehicles tha we were looking for and did not try to get us to buy a vehicle that had more accessories than we wanted. Joe had a good knowledge of the vehicles that we test drove. All in all, it was a good experience. More

Bob Loyle was genuinely friendly and helpful. I would definitely recommend him and the body shop. The specific work done was relatively minor: the application of a "Pacific Northwest Protection Package definitely recommend him and the body shop. The specific work done was relatively minor: the application of a "Pacific Northwest Protection Package". It includes various coatings exterior and interior. The work seems to have been done well enough, but only time will tell. More

I have to say that when we arrived at Courtesy Ford, I was pleasantly surprised that we were not bombarded with sales people. There was a group of sales personnel and from that group just one person appr was pleasantly surprised that we were not bombarded with sales people. There was a group of sales personnel and from that group just one person approached us. He was very friendly, asking what could he do for us--not just assuming that we were there to purchase a vehicle. He listened patiently and asked if we would like to look around and then take a test drive in the vehicles we were interersted in. I walked in knowing that I wanted to test a 4-cylinder Focus as I'd been driving my parents 6-cylinder and was impressed with how it handled. On the test drive, Spencer was very informed about the features of the model that I was driving and demonstrated various applications that came with the vehicle that I tested. After the test drive, I felt no pressure to purchase any vehicle and Spencer asked me what I thought and where I wanted to go from there. I actually did purchase the vehicle, mainly because that is what I'd gone there to accomplish and because I didn't get the "hard" sale tacticts that I'd experienced in the past from other dealerships. I would highly recommend both Courtesy Ford and Spencer Lalone to anyone who is thinking of purchasing a new vehicle. More

Ford had trouble delivering the vehicle from the factory in Dearborn, MI. June kept me frequently apprised on the progress of the delivery from build date up until the actual date of delivery. He was except in Dearborn, MI. June kept me frequently apprised on the progress of the delivery from build date up until the actual date of delivery. He was exceptional on the day of delivery in reviewing every detail regarding the operation of the vehicle and the electronics. I would rate him as outstanding and would not hesitate to recommend others to him. I believe Courtesy Ford and June truly deserve the ratings as noted above. More

I was in the market for a quality used vehicle I could depend on. I gave an excellent rating to Spencer and Courtesy Ford for the following reason's, All questions that I asked I received a Answer to. depend on. I gave an excellent rating to Spencer and Courtesy Ford for the following reason's, All questions that I asked I received a Answer to. A real answer. Not the run around. I received the appropriate amount of attention from Spencer. Spencer responded to my calls and answered my questions without calling me all the time and being pushy or trying pressure me. I inquired about a certain vehicle I was interested in. That is the vehicle That I ended up Buying from them For a very reasonable Price. When they say "Courtesy" They truly mean it! My over all experience from Spencer and the entire dealership was very pleasant. I would recommend Courtesy Ford to my friends and family (and have). It was the single best car buying Experience I have had!! Thanks Spencer! See you next time. More

I was looking for a car and I’ve been to the multiple dealerships around Portland, soon as I got to Ford I’ve met Jason Porter. He wasn’t pushy, he really understanding person and patient with me, he sp dealerships around Portland, soon as I got to Ford I’ve met Jason Porter. He wasn’t pushy, he really understanding person and patient with me, he spend lots of time with me listening to what I want. He never asked me to buy something that I wasn’t interested in. I think Jason is the best salesman I have ever worked with, in my entire life. Soon as I told him what car I want he immediately took me for a test drive, he had answered all my questions from smallest to biggest details about the car. When we got to the process of signing papers, he never stepped away from me, whatever I was asking him about, he had an immediate answer. It was this basic Ford Focus without any options that we were interested in, we’ve had chance to chose the car with options that we wanted and in about 5 - 10 minutes he found us the car that was comfortable with our budget and expectations. It was very nice to work with Jason Porter because he treats you with respect and understanding what you want. Thank you Jason so much! More

Jason was awesome. He has excellent customer service skill!! He was very helpful & answered any question we had. He even gave us a call the day after to see how we liked our new vehicle. We would defin skill!! He was very helpful & answered any question we had. He even gave us a call the day after to see how we liked our new vehicle. We would definitely recommend Jason to our family and friend!!! More

I am completely satisfied with my experience of buying a new truck from Courtesy Ford. My initial inquiry was made by e-mail to several dealerships in Portland. All of them responded, however David Townle new truck from Courtesy Ford. My initial inquiry was made by e-mail to several dealerships in Portland. All of them responded, however David Townley was the first to respond back. In the end, he was also able to get me the best price without wasting hours of my time haggling. I strongly recommend choosing Courtesy Ford if you're in the market to buy a car. More