Courtesy Ford Lincoln
Portland, OR
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I first contacted Courtesy Ford on line. I received a I first contacted Courtesy Ford on line. I received a return telephone call withing 10 minutes. Aimmie gathered the information for the car I was I first contacted Courtesy Ford on line. I received a return telephone call withing 10 minutes. Aimmie gathered the information for the car I was searching for and was back with the information within a few hours. I indicated my preference for communication was e-mail and Aimmie respected that. She found a vehicle for me that day and I purchased it the next. There was no "haggling" over price, I indicated what I expected for my trade in and she made it work. This is the first automobile sales experience that did not take hours and hours with the sales person running back and forth with prices between myself and the manager. Very professional and efficient work in the finance department. Paper work was filled out quickly and since I was not taking out a loan for my car, this step took less than an hour. Sam was very friendly, explained everything I was asked to sign, and provided helpful information regarding extended warranty and service policies. All in all, this was a very pleasant and exciting experience. Everyone I was in contact with from Finance to Receptionist, Aimmie and other sales people - all professional, courteous and so easy to work with. barbara starr More
Aimme and Sam have fantastic customer service, knowledge of the vehicles they sell, and should be complimented on how they conduct business in a first class fashion! of the vehicles they sell, and should be complimented on how they conduct business in a first class fashion! More
We bought a used vehicle five years ago from Courtesy Ford, and had great service then. This time it was even better! Clyde, Mark, and Uriah sailed us through the process. Clyde listened to our needs Ford, and had great service then. This time it was even better! Clyde, Mark, and Uriah sailed us through the process. Clyde listened to our needs and helped us find exactly what we needed. Thanks to all of you for a no stress purchase. Jesse and Pat Esqueda More
Scott Driessen approached me soon after driving into the lot in a friendly, courteous manner. No high pressure...very informative and thorough, as a customer, I couldn't ask for more... The overall experie lot in a friendly, courteous manner. No high pressure...very informative and thorough, as a customer, I couldn't ask for more... The overall experience of my purchase was very successful. I only wish I personally was more prepared, the purchase was very spontaneous. I was caught off guard with details. But when opportunity knocks, sometimes we have to make a decision then and there. The overall staff was commendable... I will definately recommend Scott to any future customer. Easy going and a pleasure to work with, very professional. More
I felt totally comfortable at Courtesy Ford Lincoln every time I stopped in the door. The sales team, car washers, business office and everyone in-between are respectful, friendly and supportive... courteous time I stopped in the door. The sales team, car washers, business office and everyone in-between are respectful, friendly and supportive... courteous! (which isn't what I found everywhere else around town) I felt like the price on my new vehicle was very fair and the after-sale support has been great. Way to go Courtesy Ford Lincoln! You turned the nightmare of replacing my beloved car into a happy day! More
Our experience in purchasing our new truck with David and Uriah was great. They were extremely professional and friendly. The dealership was very clean and well presented. Uriah was great. They were extremely professional and friendly. The dealership was very clean and well presented. More
I went to Courtesy Ford to drive a Ford Escape so that I could say I drove one and didn't like it. Clyde greeted me and my family, and was so nice and helpful right off the bat. Then, I drove the Escape a could say I drove one and didn't like it. Clyde greeted me and my family, and was so nice and helpful right off the bat. Then, I drove the Escape and loved it. The whole buying experience from start to finish was down to the bottom line fast, no fooling around. I didn't feel pressured, or at the end of the deal like I got ripped off. I would highly recommend a Ford, and buying at Courtesy Ford, to any of my friends and family. I am thrilled with my car, and love it more every time I drive it. Thanks to Clyde and Courtesy Ford. More
John and Spencer were both responsive to all our questions and thoroughly knowledgeable about their products. They were friendly and easy to work with. They made themselves available at our convenie questions and thoroughly knowledgeable about their products. They were friendly and easy to work with. They made themselves available at our convenience. They made the whole transaction went smoothly. It was a pleasure to work with them. More
We loved our experience at Courtesy Ford, everyone was very helpful! Brian Used Sales Manager helped show us our options and had paperwork already going when we got there, it helped our process run so m very helpful! Brian Used Sales Manager helped show us our options and had paperwork already going when we got there, it helped our process run so much smoother. Uriah handled our paperwork and it was also fast! Can't say much more except, we came back and got 2 more cars!! :) More
The knowledge and willingness to find the answers to every question I had reminds me why I've returned here to purchase my last 4 vehicles. My salesman David Townley was out of town and still managed to every question I had reminds me why I've returned here to purchase my last 4 vehicles. My salesman David Townley was out of town and still managed to piece together a seamless process for me to purchase my truck when I came in; working with June. More