Courtesy Ford Lincoln
Portland, OR
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Ms Horry On both visits I've been treated extremely well to my surprise, Robin Was Extremely Helpful,his Patience with me was remarkable, he didn't rush throug On both visits I've been treated extremely well to my surprise, Robin Was Extremely Helpful,his Patience with me was remarkable, he didn't rush through, he took his time to explain what the problem was with my, I enjoyed my experience on both visits, again I'm very happy and satisfied with the service l received, Brenda More
Great experience Very informative and professional. Very friendly and knowledgable. Will always come back. Fixed my truck right the first time. I am very happy with th Very informative and professional. Very friendly and knowledgable. Will always come back. Fixed my truck right the first time. I am very happy with the result! More
2011 Ford Escape Service Brian Sterrett, Courtesy Ford service advisor, has been the absolute best when it comes to explaining what service is required on my Ford, and why. A Brian Sterrett, Courtesy Ford service advisor, has been the absolute best when it comes to explaining what service is required on my Ford, and why. Although most of my service requirements have been strictly maintenance, Brian has made sure that my service requirements ares done on a timely basis and that I am taken care of. Hats off to Brian Sterrett! More
friendly service Had my vehicle in for service while on a trip and was very happy with way I was treated. Robin was very honest and helpful. Had my vehicle in for service while on a trip and was very happy with way I was treated. Robin was very honest and helpful. More
Good service, great staff I don't really like taking my car to dealers, but Robin made my visit a pleasant one. He took care of my issues with very little problems. I would rec I don't really like taking my car to dealers, but Robin made my visit a pleasant one. He took care of my issues with very little problems. I would recommend Courtesy and Robin, knowledgeable and easy to work with. More
My experience I brought my car in to have some routine maintenance preformed a few years ago and Edward helped me. He was so friendly and helpful that I have been I brought my car in to have some routine maintenance preformed a few years ago and Edward helped me. He was so friendly and helpful that I have been a loyal customer since and I always refer family and friends to Edward. More
Service Advisor Robin Boyd was Excellent with His Assistance and Keeping Me Updated when I had my F-150 in for Service ! He is A Real Attribute ! Robin Boyd was Excellent with His Assistance and Keeping Me Updated when I had my F-150 in for Service ! He is A Real Attribute ! More
Service Dept GREATNESS!! I just wanted to take a moment to express my feeling about Courtesy ford! I recently purchased my 2013 edge here and had an incredibly great experi I just wanted to take a moment to express my feeling about Courtesy ford! I recently purchased my 2013 edge here and had an incredibly great experience. I brought my car into the service department and once again cannot believe how wonderful this dealership is Brian Sterrett is my advisor and treated me with over the top professionalism and Kindness and had my car taken care of with absolutely no hassle! He was great and so is courtesy ford! Thank You Kim Ettling More
great experience! Brought my rig in for cylinder head service. Not only were they quick, but they came in under budget! Will definitely use these guys again, and thank Brought my rig in for cylinder head service. Not only were they quick, but they came in under budget! Will definitely use these guys again, and thank you for the great advice Robin! More
Just a quick review to express my thanks! My F150 was towed in from another repair facility unable to resolve the issue causing it not to run, I was greeted warmly and immediately by Robin Boy My F150 was towed in from another repair facility unable to resolve the issue causing it not to run, I was greeted warmly and immediately by Robin Boyd , in fact the entire staff in the check in area were extremely courteous and professional, after explaining my situation the F150 being my only transportation I was provided a rental car at no charge to me, It was then explained to me exactly what to expect and what the charges were. The same afternoon I was called and it was explained that a wiring repair was needed along with some other minor repairs noticed during inspection, I agreed to the repairs but still a bit skeptical as the other shop had my truck for almost 2 weeks. The following morning I was called and told that not only was my truck running but I could come and pick it up at my leisure. Upon arriving to pick up my truck I was again greeted immediately and my truck was delivered back to me at the agreed upon charges . This is by far my most pleasant experience with a repair facility. In the past I have always been leery of dealerships but because of Robin and the rest of the staff and my experience Courtesy Ford is my go to repair shop from this point forward without reservation! I would highly recommend them to others. I am amazed at how quickly they got my vehicle in and found the problem especially after being at another highly recommended shop for over a week without success. The car to drive was a great and unexpected touch! You guys WILL see me again and I thank you for a job WELL DONE!! More