Courtesy Ford Lincoln

This is #1 Ford dealer in OR? How? I came to make an all cash purchase. Courtesy almost refused to deal unless I agreed to Ford financing. Refused to make call to verify my cashiers c I came to make an all cash purchase. Courtesy almost refused to deal unless I agreed to Ford financing. Refused to make call to verify my cashiers check was good. Refused to call the bank less than 1 mile away! Demanded a wire transfer and then supplied an incorrect number so money had to be sent twice...with two fees of course! Required 2 20 mile one way trips to complete the paperwork. Finance manager lied in trying to tell me doc fee was required by state of OR. Got very upset when I produced proof it was not. Told me the truck had been used as a "demonstrator". Have found out since truck was used for some severe hauling as the oil change light came on at 5500 miles. The owners manuel states anything under 6k indicates severe use. Even though I paid cash, the paper work was submitted to licensing bureau as having a lien. Clearing up that mistake took another day and several long distance calls. I consider all these "mistakes" as Coutesy's rather childish attempt to exact some revenge for my not being a compliant and submissive buyer. There are good reasons why surveys say buying a car is dreaded by most folks. This bunch of liars and crooks reinforced my agreement with that sentiment. More

Great dealer from Sales to closing I went through the Costco program Geoff the salesman sent me a detailed price for the truck that I bought. When I got to the dealer we just had to sig I went through the Costco program Geoff the salesman sent me a detailed price for the truck that I bought. When I got to the dealer we just had to sign that was it nothing more. We spent less than 2 hours there. It actually took longer to have the truck washed then to sign all the paper work. More

I had no problem with the place at all.... They took real good care of us and pretty much gave us run of the place to find what we wanted. We had a minor problem wit with the place at all.... They took real good care of us and pretty much gave us run of the place to find what we wanted. We had a minor problem with the truck in two days and they took care of it right away {I HOPE} but David saw that we were taken care of from start to finish and Ty was right there when Dace wasn't More

I give this place a zero! I had inquired about a truck, filled out the credit info to get financed. After I was approved and we agreed on a price, I made an appointment to come I had inquired about a truck, filled out the credit info to get financed. After I was approved and we agreed on a price, I made an appointment to come sign papers and buy the vehicle, which is 3 hours away from where I live. The morning of my appointment is when we had agreed on the price and made the deal. I was told papers would be ready so I could sign and leave. The salesman was there that morning and spoke with his manager to make sure it was a done deal. I leave work, get over half way there, then I receive a call from the salesman. He told me that he was sorry but the truck sold the night before. I'm my experience, a salesman is suppose to make sure the vehicle is still there before making a deal with someone. 8 months pregnant and I drive all that way for nothing. I contacted management and they basically said sorry about your luck. This is by far the worst dealership I have ever delt with!! More

Won't go back Found the perfect car on their website, certified pre-owned and supposed to be a great car! Couldn't wait to go see it. Drove all the way out there, Found the perfect car on their website, certified pre-owned and supposed to be a great car! Couldn't wait to go see it. Drove all the way out there, looked at the car for under 10 minutes and found a lot of things wrong with it. Realized quickly that this wasn't the car for me as advertised. When the salesman Dave (p.s. Dave is a total jerk) asked if we wanted to take a test drive we said no. He then asked what is wrong? We told him about all of the malfunctions of the car that were supposedly checked during the intensive certified pre-owned checklist, like the fog light that does't work, next to the damaged bumper, the two curb damaged rims, the light on the dash that is flickering because something is clearly wrong and the squeaking coming for the engine, just to name few. The dealership employee that did the certified pre-owned inspection obviously did not care about the quality or any of the inspection criteria that is supposed to be met for a Ford certified pre-owned vehicle. The car is still under warranty and instead of offering to have the vehicle fixed or even to show us another vehicle he turned away as he said "have a good night, bye!" and stormed away like a petulant child. I wish I could fire him, unfortunately, I can't. That is up to his boss. But, I will never go back. Unfortunately, can't give 0, so had to give 1 star. More

Don't buy anywhere else. If you're not sure why you should buy your car from Courtesy ford, simply go to xxxxx McKenzie ford in Hillsboro and experience that. Once that mista If you're not sure why you should buy your car from Courtesy ford, simply go to xxxxx McKenzie ford in Hillsboro and experience that. Once that mistake is behind you and you, go to Courtesy and they will get you the same car for thousands less. If for some reason they are not able to get you the price you're looking for, you will still leave on a handshake. I am very impressed with their style and they will be highly recommended. More

No value They were polite and helpful until it came time for the purchase. I have never seen such a low offer and unwillingness to work with a customer. Not ev They were polite and helpful until it came time for the purchase. I have never seen such a low offer and unwillingness to work with a customer. Not even close to blue book and then played games with writing numbers on paper, going back and forth with the "manager" and other lame used car dealer tactics to delay and stall the process. Needless to say we left without purchasing the vehicle and will not be back. More

sales I purchased a 2014 mustang. the sale went well, courteous and helpful. I bought the aircraft coating, inside and out, but I cant tell if the inside I purchased a 2014 mustang. the sale went well, courteous and helpful. I bought the aircraft coating, inside and out, but I cant tell if the inside was done, I see no difference inside doesn't look like it was touched. They tell me it was done. ???? After my review, I was immediately contacted by Courtesy Ford. Insuring me that the coating was done. But done in a way so it is un noticeable. He guaranteed it is coated. and it's Under warranty. More

Rude, no fallow through, customer service Don't return phone messages. Agree to help you and then don't fallow up and put in paperwork needed. Act like you time is worth nothing and even told Don't return phone messages. Agree to help you and then don't fallow up and put in paperwork needed. Act like you time is worth nothing and even told me they were doing me a favor. Please get everything you are promised before you leave the lot or you will have to fight to get it !!!!!!!!!!!!! More

Service on My Ford Escape I was very pleased with the professional way that Edward explained everything to me about my car.I was very pleased with him and the service. I was very pleased with the professional way that Edward explained everything to me about my car.I was very pleased with him and the service. More