Courtesy Ford Lincoln

I had no problem with the place at all.... They took real good care of us and pretty much gave us run of the place to find what we wanted. We had a minor problem wit with the place at all.... They took real good care of us and pretty much gave us run of the place to find what we wanted. We had a minor problem with the truck in two days and they took care of it right away {I HOPE} but David saw that we were taken care of from start to finish and Ty was right there when Dace wasn't More

I give this place a zero! I had inquired about a truck, filled out the credit info to get financed. After I was approved and we agreed on a price, I made an appointment to come I had inquired about a truck, filled out the credit info to get financed. After I was approved and we agreed on a price, I made an appointment to come sign papers and buy the vehicle, which is 3 hours away from where I live. The morning of my appointment is when we had agreed on the price and made the deal. I was told papers would be ready so I could sign and leave. The salesman was there that morning and spoke with his manager to make sure it was a done deal. I leave work, get over half way there, then I receive a call from the salesman. He told me that he was sorry but the truck sold the night before. I'm my experience, a salesman is suppose to make sure the vehicle is still there before making a deal with someone. 8 months pregnant and I drive all that way for nothing. I contacted management and they basically said sorry about your luck. This is by far the worst dealership I have ever delt with!! More

Won't go back Found the perfect car on their website, certified pre-owned and supposed to be a great car! Couldn't wait to go see it. Drove all the way out there, Found the perfect car on their website, certified pre-owned and supposed to be a great car! Couldn't wait to go see it. Drove all the way out there, looked at the car for under 10 minutes and found a lot of things wrong with it. Realized quickly that this wasn't the car for me as advertised. When the salesman Dave (p.s. Dave is a total jerk) asked if we wanted to take a test drive we said no. He then asked what is wrong? We told him about all of the malfunctions of the car that were supposedly checked during the intensive certified pre-owned checklist, like the fog light that does't work, next to the damaged bumper, the two curb damaged rims, the light on the dash that is flickering because something is clearly wrong and the squeaking coming for the engine, just to name few. The dealership employee that did the certified pre-owned inspection obviously did not care about the quality or any of the inspection criteria that is supposed to be met for a Ford certified pre-owned vehicle. The car is still under warranty and instead of offering to have the vehicle fixed or even to show us another vehicle he turned away as he said "have a good night, bye!" and stormed away like a petulant child. I wish I could fire him, unfortunately, I can't. That is up to his boss. But, I will never go back. Unfortunately, can't give 0, so had to give 1 star. More

Don't buy anywhere else. If you're not sure why you should buy your car from Courtesy ford, simply go to xxxxx McKenzie ford in Hillsboro and experience that. Once that mista If you're not sure why you should buy your car from Courtesy ford, simply go to xxxxx McKenzie ford in Hillsboro and experience that. Once that mistake is behind you and you, go to Courtesy and they will get you the same car for thousands less. If for some reason they are not able to get you the price you're looking for, you will still leave on a handshake. I am very impressed with their style and they will be highly recommended. More

No value They were polite and helpful until it came time for the purchase. I have never seen such a low offer and unwillingness to work with a customer. Not ev They were polite and helpful until it came time for the purchase. I have never seen such a low offer and unwillingness to work with a customer. Not even close to blue book and then played games with writing numbers on paper, going back and forth with the "manager" and other lame used car dealer tactics to delay and stall the process. Needless to say we left without purchasing the vehicle and will not be back. More

sales I purchased a 2014 mustang. the sale went well, courteous and helpful. I bought the aircraft coating, inside and out, but I cant tell if the inside I purchased a 2014 mustang. the sale went well, courteous and helpful. I bought the aircraft coating, inside and out, but I cant tell if the inside was done, I see no difference inside doesn't look like it was touched. They tell me it was done. ???? After my review, I was immediately contacted by Courtesy Ford. Insuring me that the coating was done. But done in a way so it is un noticeable. He guaranteed it is coated. and it's Under warranty. More

Rude, no fallow through, customer service Don't return phone messages. Agree to help you and then don't fallow up and put in paperwork needed. Act like you time is worth nothing and even told Don't return phone messages. Agree to help you and then don't fallow up and put in paperwork needed. Act like you time is worth nothing and even told me they were doing me a favor. Please get everything you are promised before you leave the lot or you will have to fight to get it !!!!!!!!!!!!! More

Service on My Ford Escape I was very pleased with the professional way that Edward explained everything to me about my car.I was very pleased with him and the service. I was very pleased with the professional way that Edward explained everything to me about my car.I was very pleased with him and the service. More

Very happy with my new car I had been mulling over getting a new car for a while, and finally decided that a Ford Fusion would be the one for me. I showed up at the dealershi I had been mulling over getting a new car for a while, and finally decided that a Ford Fusion would be the one for me. I showed up at the dealership, and they had, if not one with all the options I wanted, one that had enough and was much more budget-friendly. Clyde took me for a test drive, then had another appointment and left me with Courtney to hash out the details. Courtney was fantastic throughout the whole process- I took a long time mulling over if I really wanted to pull the trigger that day, getting permission from my parents (since they're helping me out with the financing) and generally crunching numbers in my head, but despite my obvious wishy-washy-ness Courtney remained polite, courteous (heyo! Name drop of the dealtership!), and helpful the whole time. Now, why 4 stars and not five? Well, I did certainly feel pushed. Now, they weren't pushing me into a bad deal- I'll freely admit that I know nothing about buying cars, but from what I can see it looks as though I got a really nice deal. No, they just *really* wanted to close the sale with me, and I could kind of tell that from the interactions I had that meant I didn't leave *entirely* thrilled. However, I will again note that this is a very minor gripe in what was otherwise a much more positive car-buying experience than I had been lead to believe it would. Haven't been driving the car long, and haven't had to take it in for an service yet, so I can't comment on that side of the business, but I would recommend anyone looking for a Ford check out this dealership and talk to Courtney. More

My new Escape I went through the Costco program which brought me to Courtney Peters. Courtney was polite and ready for me when I arrived. After I decided I wasn't r I went through the Costco program which brought me to Courtney Peters. Courtney was polite and ready for me when I arrived. After I decided I wasn't really interested in the car I had mentioned to her previously she showed me my next choice. After that it was smooth sailing and I had my new 2015 Escape SE the next day. Because she had to search for the color I wanted I had to wait a day. I was very happy with my experience with the whole program. I would recommend the Costco program and Courtney 100%! More