Courtesy Ford Lincoln

Rude, no fallow through, customer service Don't return phone messages. Agree to help you and then don't fallow up and put in paperwork needed. Act like you time is worth nothing and even told Don't return phone messages. Agree to help you and then don't fallow up and put in paperwork needed. Act like you time is worth nothing and even told me they were doing me a favor. Please get everything you are promised before you leave the lot or you will have to fight to get it !!!!!!!!!!!!! More

Service on My Ford Escape I was very pleased with the professional way that Edward explained everything to me about my car.I was very pleased with him and the service. I was very pleased with the professional way that Edward explained everything to me about my car.I was very pleased with him and the service. More

Very happy with my new car I had been mulling over getting a new car for a while, and finally decided that a Ford Fusion would be the one for me. I showed up at the dealershi I had been mulling over getting a new car for a while, and finally decided that a Ford Fusion would be the one for me. I showed up at the dealership, and they had, if not one with all the options I wanted, one that had enough and was much more budget-friendly. Clyde took me for a test drive, then had another appointment and left me with Courtney to hash out the details. Courtney was fantastic throughout the whole process- I took a long time mulling over if I really wanted to pull the trigger that day, getting permission from my parents (since they're helping me out with the financing) and generally crunching numbers in my head, but despite my obvious wishy-washy-ness Courtney remained polite, courteous (heyo! Name drop of the dealtership!), and helpful the whole time. Now, why 4 stars and not five? Well, I did certainly feel pushed. Now, they weren't pushing me into a bad deal- I'll freely admit that I know nothing about buying cars, but from what I can see it looks as though I got a really nice deal. No, they just *really* wanted to close the sale with me, and I could kind of tell that from the interactions I had that meant I didn't leave *entirely* thrilled. However, I will again note that this is a very minor gripe in what was otherwise a much more positive car-buying experience than I had been lead to believe it would. Haven't been driving the car long, and haven't had to take it in for an service yet, so I can't comment on that side of the business, but I would recommend anyone looking for a Ford check out this dealership and talk to Courtney. More

My new Escape I went through the Costco program which brought me to Courtney Peters. Courtney was polite and ready for me when I arrived. After I decided I wasn't r I went through the Costco program which brought me to Courtney Peters. Courtney was polite and ready for me when I arrived. After I decided I wasn't really interested in the car I had mentioned to her previously she showed me my next choice. After that it was smooth sailing and I had my new 2015 Escape SE the next day. Because she had to search for the color I wanted I had to wait a day. I was very happy with my experience with the whole program. I would recommend the Costco program and Courtney 100%! More

very friendly and professional We have had some bad experiences when dealing with car salesmen but these people and this car dealership were very kind helpful and professional. We w We have had some bad experiences when dealing with car salesmen but these people and this car dealership were very kind helpful and professional. We worked with Courtney Peters,Hong in finance and Mark new car manager. We were very satisfied these guys went above and beyond to help serve and make us feel happy, satisfied and comfortable. We would highly recommend visiting this dealership and working with these outstanding people. More

Horrible experience This incompetent man kept jerking us around when we came in to buy our car. Wouldn't comply with our needs or contact us. Overall a horrible experienc This incompetent man kept jerking us around when we came in to buy our car. Wouldn't comply with our needs or contact us. Overall a horrible experience with this person. More

Wonderful!!! My Husband and I have been leasing cars from Ford for many years now and decided that we know what we want and were ready to take the leap and buy our My Husband and I have been leasing cars from Ford for many years now and decided that we know what we want and were ready to take the leap and buy our car. Every time we have gone to Ford we always ask for Jason Porter. He is very helpful and always answers all our questions. He is kind of like family now. Our new financing specialist was Romulus.He was very nice and helpful. He did all the wheeling and dealing to get us a great deal that we couldn't refuse. All we had to do was sign on the dotted line. I will defiantly be sending my friends and family to them in the future. More

Jason Boursier is truly excellent to work with We bought a vacation home in Oregon and needed a car to keep there. My email inquiry to all Ford dealers in Portland was replied to first by Jason. Th We bought a vacation home in Oregon and needed a car to keep there. My email inquiry to all Ford dealers in Portland was replied to first by Jason. The price he gave me up front was the best I received even after some negotiations with other dealers. Despite the deal and arrangements being done solely by email and phone, Jason had all details arranged perfectly and the car was ready and waiting when we arrived in Portland to sign the papers and pick it up. The story does not end there. We needed to leave the vehicle after 2 weeks to have paint sealant applied and wouldn't return to Portland for 3 months. Jason arranged to allow the car to be stored at the dealer lot. When we finally came back, Jason drove it to the airport, parked it in the short term terminal lot and texted us where it was so that we could go right to it and head for our house on the coast. Truly "above and beyond" after sale care and service where many salesman would have already forgotten your name and not cared. The next vehicle purchase will be with Jason. More

Easy and Relaxed I bought an F150 XLT working with Chad, David Hughes and Huong. They were able to meet my financial needs with terms i could afford. No Hassles, no pr I bought an F150 XLT working with Chad, David Hughes and Huong. They were able to meet my financial needs with terms i could afford. No Hassles, no pressure. Lots of talk about golf and other interests. For a true pleasurable buying experience give them a shot. You won't be disappointed. More

Great Experience We met David Hughes at the Portland Auto Show earlier this month. David is extremely professional and answered our questions regarding the 2015 Ford We met David Hughes at the Portland Auto Show earlier this month. David is extremely professional and answered our questions regarding the 2015 Ford Escape. We requested his business card as we had decided that we were going to purchase an Escape and wanted to work with him. Our appointment at Courtesy Ford was very positive and David worked with us step by step on all aspects of the sale. Spencer Lalone, of the finance department, was also very professsional and informative. Thank you for making this a positive experience. More