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Courtesy Ford Lincoln
Portland, OR
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,042 reviews
April 10, 2018
Amazing I would highly recommend this dealership. From start to finish trade to purchase with the Sales Department was excellent. They treated me with total r I would highly recommend this dealership. From start to finish trade to purchase with the Sales Department was excellent. They treated me with total respect, listen to me and what I wanted not what they wanted me to purchase. No pressure from them and made sure my purchase went smooth. More
by echorock
Employees Worked With
Rick Boyer, John Skofstad, David Hughes, Clyde Hunter
April 09, 2018
Took a little, but service was awesome!!!! Made an appointment with FordPass on my phone. The service department was busy and took longer than expected, but Edward took care of me in the end. Made an appointment with FordPass on my phone. The service department was busy and took longer than expected, but Edward took care of me in the end. He was very professional and courteous and I was very happy with his customer service. Thank you for your assistance. More
by jwedge
Employees Worked With
Edward Causey
April 09, 2018
We'll be back! This most recent purchase was our fourth vehicle from Courtesy, and we'll be back for our next truck for sure! Everyone is kind, personable and frien This most recent purchase was our fourth vehicle from Courtesy, and we'll be back for our next truck for sure! Everyone is kind, personable and friendly, yet professional. There is no pressure whatsoever, and they make everything easy once you've made your decision. More
by Shorts
Employees Worked With
David Hughes, Jacob Bolin
April 09, 2018
Awesome crew of people. Always helpful, and turnaround is fast. I have several Ford trucks and have had all of them serviced here. Thanks for all the great work, it keeps our Always helpful, and turnaround is fast. I have several Ford trucks and have had all of them serviced here. Thanks for all the great work, it keeps our company running smoothly. More
by Matt G
Employees Worked With
Rod Chambers, Edward Causey
April 08, 2018
They work hard to get you in a vehicle. And if there's anyth I really like my salesman Jedi. We found a truck that I can afford and that I like. And even when on the second day of me having the truck that the wi I really like my salesman Jedi. We found a truck that I can afford and that I like. And even when on the second day of me having the truck that the window stopped working. I went straight into the dealership they had fixed in a couple of days to put on my running boards. And everything's been great since! The sales staff was great assistant sales manager was great and the service was great! I really enjoy my truck! And I couldn't of had it without Courtesy Ford and their Finance team giving me a deal More
by Richard Empie
Employees Worked With
Phillip Snapp, David Hughes, Brian Sterrett, Jedi Brown
April 07, 2018
Professional Service The staff always provides professional service. We are return customers. This is the 2nd car that we have purchased form Courtesy Ford. Our sales p The staff always provides professional service. We are return customers. This is the 2nd car that we have purchased form Courtesy Ford. Our sales person found the SUV that we were looking for and at the right price. More
by Jerry James
Employees Worked With
David Townley, David Hughes
April 07, 2018
Courtesy Ford is the best! We just had our 2017 F-150 Lariat serviced for the second time. I could not be happier with the time and attention we received. Great service at a ver We just had our 2017 F-150 Lariat serviced for the second time. I could not be happier with the time and attention we received. Great service at a very fair price. I love Courtest Ford and highly recommend them! More
by Myveestar
Employees Worked With
The person working the parts department though I don’t recall her name , Makayla Borchert
April 07, 2018
Like Courtesy We've always had great service at Courtesy Ford ... and the service reps are friendly. They are always considerate of your time and offer shuttles if We've always had great service at Courtesy Ford ... and the service reps are friendly. They are always considerate of your time and offer shuttles if needed. More
by clhrwh
Employees Worked With
Brian Sterrett
April 07, 2018
Great Service department has been helpful. They've if meant working with my insurance companies, finding hard to find part, or even rental cars (get me the Service department has been helpful. They've if meant working with my insurance companies, finding hard to find part, or even rental cars (get me the best deals.) More
by harold
Employees Worked With
Makayla Borchert
March 14, 2018
Warranty Dodgers I purchased a 2017 Ford Fiesta ST in late July of 2017, which immediately began leaking water inside the interior when the fall weather hit. I initial I purchased a 2017 Ford Fiesta ST in late July of 2017, which immediately began leaking water inside the interior when the fall weather hit. I initially took the car to the dealer I purchased it from, but got nothing but the run around-and additional damage to my vehicle as the result. I thought I’d try Courtesy Ford, at the suggestion of a friend, but they were not willing to even look at the car-never mind it only has 5,500 miles on it and leaks quarts of water inside the vehicle when parked at certain angles (such as my driveway, unfortunately). I drove to the dealer and met with Kerry Copeland, the Service Manager, who appeared concerned and asked me to email him the details. I emailed him the same day, but did not hear back from him. I followed up with him at 7 days, but received no response. I followed up again at 14 days, and again-no response. Anyone considering working with this dealer may want to take a hard look at their expectations for professional conduct needs, in addition to whether Courtesy Ford will be willing to address new car warranty concerns. No response to my issue in over two weeks speaks volumes, in my opinion. More
by Tsammons
Employees Worked With
Kerry Copeland
