Courtesy Ford Lincoln

Amazing! As a business owner myself I cannot say enough about service and quality people..Courtesy Ford is a perfect example of both. Thank you so much for be As a business owner myself I cannot say enough about service and quality people..Courtesy Ford is a perfect example of both. Thank you so much for being so amazing! I will refer everyone I know! More

Very good experience Ben in sales was great as was David in the finance department. The transaction was smooth although waiting around for someone to be available to pay i Ben in sales was great as was David in the finance department. The transaction was smooth although waiting around for someone to be available to pay is enough to make you change your mind! Everyone we encountered was very nice and very knowledgeable. More

Friendly, positive experience I felt ver welcome my entire time there. The overall experience was excellent. They were very understanding and tried to work with you to the best o I felt ver welcome my entire time there. The overall experience was excellent. They were very understanding and tried to work with you to the best of their ability. Jedi was a phenomenal salesman and I never felt pressured by him. He was truly on the side of the customer. More

Very positive experience Car buying always seems fraught, but the folks at Courtesy gave me the best buying experience I've had thus far. They stepped out with a great offer t Car buying always seems fraught, but the folks at Courtesy gave me the best buying experience I've had thus far. They stepped out with a great offer that beat the competitors - put their best foot forward - making the experience almost a no-brainer for me. Everyone I worked with, Steven, Sherry, Antonio and David were all professional, friendly, no-pressure and seemed to want to do whatever they could to make sure I was a satisfied customer. A great experience. More

Buying a new car. Steven was great to work with. He made buying a new car fun and easy. I would most definitely buy from Courtesy Lincoln again. Great Steven was great to work with. He made buying a new car fun and easy. I would most definitely buy from Courtesy Lincoln again. Great More

First Class Experience! We went in to Courtesy Ford looking to take advantage of some year end specials. Troy, Dan and management spent hours looking through inventory for a We went in to Courtesy Ford looking to take advantage of some year end specials. Troy, Dan and management spent hours looking through inventory for a dealer trade to no avail. I ended up in a new 2018 and we couldn’t have been more pleased with the experience. Everyone was extremely helpful and willing to help get the sale! More

Extremely Disappointed I had my 2007 Ford Mustang in beginning of November for a brake change and an airbag recall. They claimed to have inspected the car and everything was I had my 2007 Ford Mustang in beginning of November for a brake change and an airbag recall. They claimed to have inspected the car and everything was good to go. They said the brakes didn't need to be changed. I get my car back and the back taillight was out, even though they were supposed to change it. Sooo, I had to bring my car right back the same day after I picked it up. The same day, my car barely turned over when starting. Two weeks later the car wouldn't start. The battery and alternator were out, so much for inspecting my car! I paid for an inspection. They clearly did not inspect it. I wouldn't be surprised if they didn't replace the airbag recall, either. So, my car was just back at the dealership, where they said this time that my brakes and rotors needed to be replaced. Except a few weeks ago they said they didn't need to be replaced and they were in good condition. I barely put 25 miles on the car between the few weeks between the two visits. You can't tell me my brakes wore out in two weeks and a few miles. That's absolute BS. They replaced my alternator and battery, I wouldn't be surprised if they put in used parts after the first BS visit. I WILL NEVER WORK WITH THIS DEALERSHIP AGAIN! I will be leaving as many reviews on sites to warn other people. The fault clearly lies at least with the first technician. Their name is not on the paperwork, only the service advisor. And if the dealer cares to look it up, the first visit was on invoice 955995 and the second was 958186. More

Purchased used car and was thrilled by service! I purchased a used Ford Fiesta from Courtesy Ford and received some of the best customer service I have experienced. During the purchase, my sales I purchased a used Ford Fiesta from Courtesy Ford and received some of the best customer service I have experienced. During the purchase, my sales representative was very helpful in finding a car. My sales rep understood the limits of my budget and didn’t try to pressure me into purchasing a different type of car. He was able to answer all of my questions, allowed me to test drive it and discuss the purchase with members of my family. I even worked with the company’s COO who was at the Portland location at the time. When I purchased the car, there was an open recall on it which they fixed in the service department. The car had just arrived and needed to be detailed and some additional work done on it before I could take it. Not only did I not have to pay for any of this work but they also gave me a wonderful loaner car until my car was ready to be picked up. When I was waiting for the parts for my car and the work to be done, my sales representative called me almost daily with updates as soon as he knew them. I felt incredibly well cared for, and trusted that my car was in good hands. I would absolutely purchase a car from this dealer again, and would recommend them to others. Courtesy Ford understands the value of a happy customer and did everything they could to ensure that I had a wonderful car buying experience with them. More

Terrible Service! I bought a brand new 2013 Ford Focus and it has not ran correctly almost from the start. The Service Department has lied over and over to me, alw I bought a brand new 2013 Ford Focus and it has not ran correctly almost from the start. The Service Department has lied over and over to me, always get a different answer from each person I speak with. Regarding the latest issue, the clutch, I have been waiting for parts for over a YEAR, yes a YEAR! And when I questioned them about this they act as if I am being unreasonable wanting my car fixed so soon! Today I was told it was not my turn....not my turn??? I just wanted to know when the parts would be in, instead I was given a lecture on how other people have waiting much longer than me. Wow, that's encouraging, thanks for that bit of information Robbie, so helpful! For anyone else having trouble I recommend calling Ford Motor Company Customer Care Service at 1-800-392-3673 and lodging a complaint. The transmission has not worked correctly since the day I bought it. And what is worse is that they knew of the clutch problem all along and still sold the cars without mentioning the problems they were having! More

Maybe they've had a change in management The dealer quoted a price that they could not honor. They insisted that they were unaware of the tax rate for Battle Ground, Wa. I didn't have the fe The dealer quoted a price that they could not honor. They insisted that they were unaware of the tax rate for Battle Ground, Wa. I didn't have the feeling that they were honest at any point. I bought new from them anyways because my dad wanted to buy from them because we've bought other vehicles there. He didn't get a referral fee like they said they would. The paperwork at signing didn't reflect free services as promised. They delivered the wrong car and wasted another full day on that mistake. Was overall disappointing because our family has bought there before and we have sent family and friends there. More