Courtesy Ford Lincoln

Customer Service Brian Sterrett continues to meet our needs. In a world of “controlled. chaos” he mans the service desk with grace under pressure. Brian greets us with Brian Sterrett continues to meet our needs. In a world of “controlled. chaos” he mans the service desk with grace under pressure. Brian greets us with professionalism and sincerity. He makes it happen for us and our service needs. He returns and makes phone calls with punctuality. ( Now, I hope the noise stays away in our Ford Fusion.) 🤷🏻???A job well done from the service desk. More

My 2018 escape Everything went really well with my purchase. Dan was awesome. He learned really fast that I have a sense of humor, and went with it. I would highly Everything went really well with my purchase. Dan was awesome. He learned really fast that I have a sense of humor, and went with it. I would highly recommend courtesy ford to others. More

Pleasant Purchase I drove down from Lakewood WA to make a purchase there. Will and David at Courtesy made it feel effortless, they listened to my needs and then make it I drove down from Lakewood WA to make a purchase there. Will and David at Courtesy made it feel effortless, they listened to my needs and then make it all happen. Very much appreciated and I would recommend to anyone wanting to purchase a car. More

Easy Breezy We had a great experience with both Steven Wallace and his manager, Phillip Snapp, during our recent purchase of a Ford Mustang. They were both helpf We had a great experience with both Steven Wallace and his manager, Phillip Snapp, during our recent purchase of a Ford Mustang. They were both helpful and friendly and we did not feel the usual heavy sales pressure put on by other dealerships we visited. They also made the financing process pretty straightforward and seamless. The whole ordeal was not an ordeal at all and definitely not cumbersome. Thank you! More

Waa good aa usual Very accomodating when i had to change the date and worked to get me done as i had to go out of town due to a death of a friend. Was able to go with Very accomodating when i had to change the date and worked to get me done as i had to go out of town due to a death of a friend. Was able to go with peace of mind that everyrhing waa great wirh my car. More

Friendly and very helpful. I trust everyone in both sales and service. I've never had a bad experience with any one at Courtesy Ford Lincoln and I value any advise they give me I trust everyone in both sales and service. I've never had a bad experience with any one at Courtesy Ford Lincoln and I value any advise they give me. More

Excellent customer service throughout the entire experience Staff listened and worked to meet our expectations and needs from start to finish. Our salesman has remained in contact following up to make certain t Staff listened and worked to meet our expectations and needs from start to finish. Our salesman has remained in contact following up to make certain that we are completely satisfied and taken care of. We would recommend Courtesy Ford to anyone looking for excellent customer service and a good product. More

Excellent as usual! I have been taking my vehicles to Courtesy for service since 2000. I live in Washington and make the long drive because of the way I have been treated I have been taking my vehicles to Courtesy for service since 2000. I live in Washington and make the long drive because of the way I have been treated by Brian Sterrett over the years and the quality of work performed on my vehicles. I have recommended your business to several people and will continue to do so. I have also taken work vehicles there for repair. Continue the great work and take care of Brian Sterrett! More

Courtesy helped with Trailer needs I had a Ford 2016 F150 small engine. My wife and I purchased a new Travel Trailer we took it out on it's maiden trip and discovered that the tow veh I had a Ford 2016 F150 small engine. My wife and I purchased a new Travel Trailer we took it out on it's maiden trip and discovered that the tow vehicle had just enough power to pull the rig with really nothing extra. I was uncomfortable with this. Talked with my guys at Courtesy we went over numbers and checked out tow rating with a larger engine. Found a good fit! Jedi was a super salesman knew the vehicle and spend extra time going over technical/computer setup with me. Very pleased. More

Detail my Escape and oil change We appreciate the attention that we get when taking our vehicles to the service dept and body shop. Yesterday we had our F350 and Escape services and We appreciate the attention that we get when taking our vehicles to the service dept and body shop. Yesterday we had our F350 and Escape services and had the Escape detailed. I took the pickup over the late afternoon before because of logistics of getting two vehicles there on the morning of the service, expecting to wait for the pickup. I got there in the morning and the pickup was ready to go. What great service Brian! Also, Jill is the best in the body shop. Showed her some spots on the Escape and she made sure it was perfect when we picked it up. We buy our vehicles at Courtesy because of these departments. You can buy a vehicle anywhere but the service is why we go back. More