
Courtesy Ford Lincoln
Portland, OR
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Car buying experience I live about two and a half hours away from this dealership. I knew exactly what vehicle I wanted, and I knew it was going to be a special order, s I live about two and a half hours away from this dealership. I knew exactly what vehicle I wanted, and I knew it was going to be a special order, seeing as how it is a "Black Label" Lincoln Mkc. My salesman Antonio, went out of his way to come to me to pick up my trade in, and came a second time with all the paperwork for me to sign. And once my vehicle arrives, he will bring it to me and store it in my garage for me until I arrive back home sometime in September!!!! There was no haggling because I knew what I was going to be paying from the start, and I never had to step foot in Portland. The process was that simple! To me, that's customer service at its best!!! Thanks Antonio for making this experience a pleasure to do business with you and the dealership!!! More
Taking Owership Been & still a loyal customer to Courtesy Ford. Resolved issues & exceeded my expectations to complete my service with 100% customer satisfaction. Att Been & still a loyal customer to Courtesy Ford. Resolved issues & exceeded my expectations to complete my service with 100% customer satisfaction. Attention to detail met. More
Great Experience Buying a New Vehicle I had been looking for a used Ford Transit Connect Van and was not having a lot of luck, so I decided to buy new. I searched on the internet and talk I had been looking for a used Ford Transit Connect Van and was not having a lot of luck, so I decided to buy new. I searched on the internet and talked to several Ford Dealerships. I selected Courtesy Ford as they had a vehicle style that I was interested in. I contacted them via the internet, and spoke with Austin Lortie. He sent me the vehicle sticker and their best price the first day I contacted them. I bought the vehicle and couldn't be happier with the service from Austin and also with David Hughes, the Finance Manager. It was so easy compared with the "old days" of haggling for days on end for the price of a new vehicle. I would highly recommend this dealership to anyone looking for a new vehicle. Austin was terrific to work with and so was David. More
Maintenance The folks in service did a fantastic job on my car and got me out of the dealership ahead of schedule. This is my second car with Courtesy Ford and I The folks in service did a fantastic job on my car and got me out of the dealership ahead of schedule. This is my second car with Courtesy Ford and I'm hooked. More
everyone was great to work with..love this dealership loved the car we got,david was great to work with,and sherry helped me over the phone many times,only negative thing for me was 4hrs at dealership,a loved the car we got,david was great to work with,and sherry helped me over the phone many times,only negative thing for me was 4hrs at dealership,a little long for an older guy to sit.lol More
getting my car serviced at courtesy ford-a good thing got my little pickup serviced and front brakes it was easy and not as spendy as I thought it would be, now I know it done right. got my little pickup serviced and front brakes it was easy and not as spendy as I thought it would be, now I know it done right. More
Sync System and recall Sync System been a problem since purchase. The service department stuck with me troubleshooting, until the system finally gave out completely. I hav Sync System been a problem since purchase. The service department stuck with me troubleshooting, until the system finally gave out completely. I have music again:). The change out to the new system went quickly and they performed a recall at the same time. Thank you! More
Non stressful car purchase I went to Courtesy knowing what I wanted to buy. I was shown the options. Test drove two cars. Chose the one I wanted, the terms were worked out quick I went to Courtesy knowing what I wanted to buy. I was shown the options. Test drove two cars. Chose the one I wanted, the terms were worked out quickly. Mark Delaney in finance explained everything satisfactorily. He took the time to discuss a purchase we made at another dealer and pointed out some warranty items for us to ask questions about. Austin Lortie was our salesman and he was very knowledgeable and helpful. He got my phone synced to car very quickly. Antonio Tydingko helped facilitate sale and also resolve a minor problem with KAHU alarm activation. We were very pleased with our experience at Courtesy and I love my new car! More
Beyond Usual Not only did the service department work on my car in a timely fashion, I was impressed with the way they worked to help me resolve a situation that c Not only did the service department work on my car in a timely fashion, I was impressed with the way they worked to help me resolve a situation that could have been ignored. I appreciate all the help I have been given. I have recommended Courtesy to others and will do so in the future. Thank you. More
New 2018 MKX This is our 3rd car and each time was easy. Makes a big difference when it does not take 4 hours to complete the process. It was nice that Sherry rea This is our 3rd car and each time was easy. Makes a big difference when it does not take 4 hours to complete the process. It was nice that Sherry reached out to us and found what we were looking for. More