
Courtesy Ford Lincoln
Portland, OR
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Efficient and Friendly From Start to Finish I've just leased my 4th consecutive vehicle at Courtesy Ford spanning a period of nearly 10 years. They know how to be respectful of your time regard I've just leased my 4th consecutive vehicle at Courtesy Ford spanning a period of nearly 10 years. They know how to be respectful of your time regardless of whether you know exactly what you need or if you're still deciding. They run the numbers on your options and provide the details you need to make decisions. There's always someone available to host a test drive of any vehicle within a few minutes. Once you choose, the Finance and Contract process is efficient as well. No hard sell on extra features and services. The lease return process is very simple if you're replacing your vehicle. I've used the full service center, body shop and QuickLane facility over the years. All of them communicate well and are easy to deal with. Many of the folks working there are long timers so there's always familiar faces. Consistently good customer service no matter who you work with or what day you visit. More
Great service! I always get first class service when I go to this dealership for my trucks maintenance needs. The staff is always professional and friendly. Always h I always get first class service when I go to this dealership for my trucks maintenance needs. The staff is always professional and friendly. Always helpful too. More
Black SUV Edward was helpful, knowledgeable, and friendly; great customer service. He got our SUV done quickly and the price was fair. We will definitely come b Edward was helpful, knowledgeable, and friendly; great customer service. He got our SUV done quickly and the price was fair. We will definitely come back. More
Service Center I went in to have an oil change and diagnostic check due to my death lights turning off one night when i used my blinker. The gentleman I worked with I went in to have an oil change and diagnostic check due to my death lights turning off one night when i used my blinker. The gentleman I worked with was awsome, I expected to be there for hours, but they had me in and out with in 2 hours. More
Excellent service! Very friendly, polite and they know what they are doing. I never feel uncomfortable dealing with this company. They take good care of me and my car , Very friendly, polite and they know what they are doing. I never feel uncomfortable dealing with this company. They take good care of me and my car , every time. More
Painless car buying I said what I wanted and that’s what I got. Antonio was eager to make my experience as I expected it to be. He was above and beyond and that sure ma I said what I wanted and that’s what I got. Antonio was eager to make my experience as I expected it to be. He was above and beyond and that sure makes things easy. I would return when I am ready for new in the future. Laurie More
LOVE it here! Amazing staff and friendly service!Always a pleasure to come to this dealership! Full trust and transparency! Thank-you Courtesy Ford for your hard wo Amazing staff and friendly service!Always a pleasure to come to this dealership! Full trust and transparency! Thank-you Courtesy Ford for your hard work! More
Treated me with respect and fairness. They were straight forward and willing to make right on a wrong from my previous purchased vehicle. They give you the impression that they are tr They were straight forward and willing to make right on a wrong from my previous purchased vehicle. They give you the impression that they are truly interested in you being a satisfied customer. While cars are always too expensive, me and my wife feel good about the deal that we made with courtesy ford. More
Customer service exceeded expectations! Having been a long time Ford customer, I was having an issue with a defective interior trim part that broke off repeatedly. As my car was no longer u Having been a long time Ford customer, I was having an issue with a defective interior trim part that broke off repeatedly. As my car was no longer under warranty, I approached the service department and explained the situation, unhappy that the replacement part was exhorbitantly expensive to replace. In response, the service manager ordered the part for me and swapped out for the defective one with no charge the following day.. It was much appreciated, as the defective part had been an issue on my prior Ford car, as well and I was quite frustrated. Thank you so much for the always excellent customer service! More
MKX with engine light on Your employees treated me with respect and explained what was wrong after the diagnostic tests. You provided a rental that the policy paid for and ha Your employees treated me with respect and explained what was wrong after the diagnostic tests. You provided a rental that the policy paid for and had my car ready by the next day. A very positive experience. I will need some body work from getting hit in a parking lot and I would not take it anywhere else buy to Courtesy Ford. More