
Courtesy Ford Lincoln
Portland, OR
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Friendly & Welcoming Michael was fantastic to work with. Never thought I would say that about a car deal, but he changed my mind. He did a great job of making it quick a Michael was fantastic to work with. Never thought I would say that about a car deal, but he changed my mind. He did a great job of making it quick and easy, plus extremely knowledgeable and helpful. Thank you. More
Battery for Ford Fusion needed immediately. I brought the 2012 Fusion in for battery replacement unannounced on a busy morning. I told Brian Sterrett that my wife need the car as soon as could I brought the 2012 Fusion in for battery replacement unannounced on a busy morning. I told Brian Sterrett that my wife need the car as soon as could possibly be worked in. (IE: Before 11:00 A.M. Brian told me to go wait in the waiting room and he would notify me when the car was complete. 30 minutes later he called me to the desk and we went and settled the bill. This is the kind of service that keeps me coming to Courtesy Ford. More
Great Service! Edward took care of both of our vehicles. He made sure all of the services we requested were performed accurately and in a timely manner. He communica Edward took care of both of our vehicles. He made sure all of the services we requested were performed accurately and in a timely manner. He communicated with us every step of the way. More
The best! The service department at Courtesy Ford is the best! They make it easy and comfortable. My wait time was pretty much as expected and the service was The service department at Courtesy Ford is the best! They make it easy and comfortable. My wait time was pretty much as expected and the service was great. More
75,000 mile check up The service reps were very attentive to what needed to be done to my Escape. The srevice was faster than expected. The reps were also very polite and The service reps were very attentive to what needed to be done to my Escape. The srevice was faster than expected. The reps were also very polite and customer caring.. More
Ben was great and helped me get the car I wanted! I had a great experience at Ford with Ben, I was able to get my payments to a affordable price. My interest rate was a lot better than I have had work I had a great experience at Ford with Ben, I was able to get my payments to a affordable price. My interest rate was a lot better than I have had working with other dealers. I am overall satisfied and I will let anyone know who’s looking for a car to go to Courtesy Ford. More
Pretty awful Unfortunately, I got a car on lease through Ford Lincoln in Portland, Or. The service department is disrespectful. Right off the bat any issue with th Unfortunately, I got a car on lease through Ford Lincoln in Portland, Or. The service department is disrespectful. Right off the bat any issue with the car was met with lip service and attitude by a man named Robbie. He has been so repeatedly rude to me, I travel to another state for my oil changes. Out of warranty, I finally decided to just pay out of pocket for the things causing complaints, ROBBIE IS STILL TOO INCOMPETENT & RUDE TO EVEN SCHEDULE THE AIRBAG RECALL SERVICE NEEDED. So, I'm unable to get a fair deal from this location due to their service department. I can't even pay extra to receive the quality expected for what I've already paid, that's how backwards and pompous the service department is. More
Excellent Service Department We always receive excellent service when maintenance is performed on our vehicles. We also have a great relationship with the staff at Courtesy Ford We always receive excellent service when maintenance is performed on our vehicles. We also have a great relationship with the staff at Courtesy Ford when purchasing vehicles. We are customers at Courtesy Ford for the last ten years. Bev & Bill Dobrinski More
This guy is a liar and makes Ford look bad I took my car to Ford for a recall and they had it 2 months my car was stollen wrecked and had drug needles all over inside when it got recovered got I took my car to Ford for a recall and they had it 2 months my car was stollen wrecked and had drug needles all over inside when it got recovered got it back, this sob gave me a bill for $2,912 and cared none about the fact that the value of my car was less it was HIV possibly infected all my tools about $2,000 worth was missing and then some.....dont trust these people it was clearly a job from the inside n they still have my car because I dint have money to pay it I'm a single mom n pretty much their making my life xxxx...be careful..if u go to Ford in Portland.... More
Nice people to work with and very good informed Very detailed people and very good technical support. Ben Rowshan he knows about Ford Truck and he listen to the needs of customers.I will recom Very detailed people and very good technical support. Ben Rowshan he knows about Ford Truck and he listen to the needs of customers.I will recommend this dealer for friends with I know. More