
Courtesy Ford Lincoln
Portland, OR
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Fast and friendly They got everything done in a timely manner. I will go back. The store is always clean and inviting. Thanks for always being friendly and prompt. They got everything done in a timely manner. I will go back. The store is always clean and inviting. Thanks for always being friendly and prompt. More
Great service experience! My wife and I arrived early (about 30 minutes) and we were dealt with in an efficient manner. We were in and out in one hour and had oil change and t My wife and I arrived early (about 30 minutes) and we were dealt with in an efficient manner. We were in and out in one hour and had oil change and tire rotation. More
Sales and service were fantastic Initally my wife and I were bringing our 2012 F350 in for service. As part of the process, we were working with Rob and Edward. Both men were very hel Initally my wife and I were bringing our 2012 F350 in for service. As part of the process, we were working with Rob and Edward. Both men were very helpful and made sure that we knew what to expect. While I was working with Rob on the initial service, my wife Susan was talking with Will in sales about a newer Explorer, which we bought that evening. After our truck was repaired a few days later, I found out that Susan had discussed with Will the idea of showing me a newer F350, which turned out to be exactly what I wanted. Needless to say, we purchased both vehicles because the deals were very good, Will was great to work with, and everyone we spoke with were very friendly and professional. More
Oil change and recall I had to leave my vehicle over night due to the length of time for the recall work and the service department gave me a loaner vehicle at no expense. I had to leave my vehicle over night due to the length of time for the recall work and the service department gave me a loaner vehicle at no expense. That was a very nice surprise. More
Service work As usual, I always interact with Brian Sterrett for service work. He is always timely with information and diagnosis of the issues. Brian takes time As usual, I always interact with Brian Sterrett for service work. He is always timely with information and diagnosis of the issues. Brian takes time to address any issues or concerns I have and only makes corrections that are necessary unless I specifically ask for additional service. More
Best Service Department Ever Brian Sterrett, in particular, along with Edward Causey together make up a big part of the best service group ever. Both are long time employees. Bria Brian Sterrett, in particular, along with Edward Causey together make up a big part of the best service group ever. Both are long time employees. Brian has been my service guy for 10+ years......and has always taken good care of me and my cars. He recommends things but doesn't 'push' me to get them done unless it's absolutely necessary! Would I recommend Courtesy Ford? In a heartbeat for sales, but especially for service! More
Bought used tuck It was pleasant. Took some time to get the offer we wanted.Also had some work done on the purchase took some time for that. Return phone calls also to It was pleasant. Took some time to get the offer we wanted.Also had some work done on the purchase took some time for that. Return phone calls also took some time. More
Good service Nice people, always welcoming. I appreciate the quick service. Got me in without an appointment. I like getting the text that tells me they appreciate Nice people, always welcoming. I appreciate the quick service. Got me in without an appointment. I like getting the text that tells me they appreciate my business More
First 6 months service Super fast and easy. Didn't even have an appointment, and it still got done quickly. Very professional. Brian and Robby are the best. I've never reg Super fast and easy. Didn't even have an appointment, and it still got done quickly. Very professional. Brian and Robby are the best. I've never regretted buying from Courtesy or getting my Escape serviced there. More
Very pleased with Quick lane wheel alignment service. I'm very happy with Wheel alignment and rotation service. Wheel's alignment technician went above and beyond by retrieving a brake light bulb that I I'm very happy with Wheel alignment and rotation service. Wheel's alignment technician went above and beyond by retrieving a brake light bulb that I drop in a hard to reached chassis area and also replaced a burned light bulb, prevented potential violation. Thank you! More