Courtesy Ford Lincoln

Quick Lane service...not using Ford recommended oil weight Clean reception area... friendly greeting and atmosphere (other than the other customer with two dogs she felt everyone wanted to pet and have in thei Clean reception area... friendly greeting and atmosphere (other than the other customer with two dogs she felt everyone wanted to pet and have in their face)... Quick write up following discussion of choice of services, very pleasant. However, paperwork showed the tech filled the Fusion Hybrid with 5 20wt oil... when the standard for the Hybrid model should be 0-20wt. I brought this to the service manager who tried to explain that it is the same and even tried to talk with other service persons by phone as to why 5-20 was what was supposed to be in the car. I got her to have the tech drain the oil and refill with the correct 0-20wt. Causes me to question their quality assurance and professionalism. Could of been a basic "mistake" as most Fusion non hybrids probably use the 5-20, but the car is easily identified as a Hybrid and was written up in the order as such. I would expect this type of error at some local quick change oil shop... not a dealership. So disappointed. I will try again... I think! Hard to decide whether I recommend or not! More

Best costumer service that we have had in a long time. Very much appreciated. Very pleasant people to deal work when dealing with vehicle questions. Very much appreciated. Very pleasant people to deal work when dealing with vehicle questions. More

I trust them to have my best interest in mind. They communicate well with me. Robby is so personable and always remembers who I am. communicate well with me. Robby is so personable and always remembers who I am. More

LIncoln service with Courtsey is the best. I am a very busy business owner and Courtesy's pick up and delivery service will keep me coming back for my next Navigator. I love my Navigator. I am a very busy business owner and Courtesy's pick up and delivery service will keep me coming back for my next Navigator. I love my Navigator. More

Service Done in a timely manner, but should wash and vacuum all vehicles in for service, this would be a great PR statement along with free popcorn, :) Done in a timely manner, but should wash and vacuum all vehicles in for service, this would be a great PR statement along with free popcorn, :) More

Great people, very freindly Antonio found a discount for us, we didn't even now about. He was very friendly. He setup my phone to the Ford F 150 for me. He was a great help for m Antonio found a discount for us, we didn't even now about. He was very friendly. He setup my phone to the Ford F 150 for me. He was a great help for me. More

Service good used the Ford Quick Lane for oil change. Was greeting promptly upon entering and servicing began within minutes. Gave a thorough review of areas tha used the Ford Quick Lane for oil change. Was greeting promptly upon entering and servicing began within minutes. Gave a thorough review of areas that needed to be addressed other than oil change but with no additional pressure. More

Great customer experience I had a great customer experience at Courtesy Ford in January 2020. I bought a new Ford Fusion and it was a quick and easy process. I had a great customer experience at Courtesy Ford in January 2020. I bought a new Ford Fusion and it was a quick and easy process. More

Very smooth and easy Every one I dealt with was friendly and helpful. It was a cold and rainy mornig, hard to look over the car. Larry the salesman pointed out a very Every one I dealt with was friendly and helpful. It was a cold and rainy mornig, hard to look over the car. Larry the salesman pointed out a very minor scratch which he advised would be taken care of by the dealer ship. I was very grateful for his honesty and professionalism by admitting their , car carriers mistake. Good experience all the way around. More

Service of 2 older Ford Vehicles We are pleased with the service and we wish to thank Robby for his patience and consideration in getting our 2003 Ford Ranger Pickup (new clutch) and We are pleased with the service and we wish to thank Robby for his patience and consideration in getting our 2003 Ford Ranger Pickup (new clutch) and 2000 Eddie Bauer Explorer (New V8 Engine and lots of other work!). We appreciate his care in driving our Explorer for a couple days to make sure that the engine was ready for DEQ (We were out of town). Passed DEQ on first inspection with the new engine. More