Courtesy Ford Lincoln

Great dealership, great service! Always able to get my vehicle in promptly for service and the service is excellent. They even sent a technician to my house to fix a couple of recall Always able to get my vehicle in promptly for service and the service is excellent. They even sent a technician to my house to fix a couple of recall issues. More

I had an appointment for routine oil change and tire rotation. They were ready for my vehicle when I arrived and completed the work is a timely manner. rotation. They were ready for my vehicle when I arrived and completed the work is a timely manner. More

They refuse to replace a NEW truck that cannot tow with one that can. They know it's a problem, and wouldn't attempt to resolve at all other than to say I can trade it in and buy another of course making T one that can. They know it's a problem, and wouldn't attempt to resolve at all other than to say I can trade it in and buy another of course making THEM a bunch more profit while costing me tens of thousands more Avoid these crooks at all costs. More

I had 3 hours of work done on my Ford Cmax at this dealership service department. They changed the oil and put in an oil filter and flushed my systems. No spark plugs. No tire rotation. Really, ve dealership service department. They changed the oil and put in an oil filter and flushed my systems. No spark plugs. No tire rotation. Really, very little was done. I was charged $1250. in total. That's $400. an hour for labor for simple 50,000 mile maintenance. I will not be taking my car back to these people. I am sorely disappointed. More

One of the best buying experiences! We loved our sales and finance guys, Scott and Hunter. They made it very stress free. We love our Lincoln Aviator! We loved our sales and finance guys, Scott and Hunter. They made it very stress free. We love our Lincoln Aviator! More

Courtesy failed to order license tags for my new car. When informed Courtesy refused to help. I paid for them. Courtesy ordered the tags and screwed up the order. They did not apologize, and would not When informed Courtesy refused to help. I paid for them. Courtesy ordered the tags and screwed up the order. They did not apologize, and would not lift a finger to help. They were very impolite, almost nasty on the phone. Love the car - new car service needs help! I waited on the phone with Oregon DMV for an hour to order the new tags. More

if I could I would give them no stars. I was all prepared to buy this car and they told me it was in service and wasn’t ready so I made an appointment for monday to come in because that’s I was all prepared to buy this car and they told me it was in service and wasn’t ready so I made an appointment for monday to come in because that’s when I got told it would be ready to go. they sold it. never gave me a call or anything. they didn’t care, I put a loan on my car to get all the money ready and this is how cool they are to do this. please don’t go here. go somewhere else that you can maybe trust. More

Worst post sale dealer experience I have had across 6 brands and 14 cars of ownership. I cant get a call back to get my Navigator Black Label in for service that's included in the price of the $98k vehic brands and 14 cars of ownership. I cant get a call back to get my Navigator Black Label in for service that's included in the price of the $98k vehicle. Every single time the oil service has been booked in its a 3-4 day experience to get it sorted out. Sherry in service made it sound today that she is doing me a favor for scheduling pickup and loaner car because she is going on vacation until next Wednesday. If you're the GM of this facility you need to take a long hard look at the people working for you because some are really worthless. More

Very poor communication, refuse to return calls on vehicle transaction. Be aware of dealer I owe you, just want fair treatment. vehicle transaction. Be aware of dealer I owe you, just want fair treatment. More

I recently found out they did not change the transmission filter while changing the transmission fluid. I communicated with three technicians and watched YouTube videos with Technicians saying the filter sho filter while changing the transmission fluid. I communicated with three technicians and watched YouTube videos with Technicians saying the filter should have been changed with the fluid. My vehicle is 10 years old. That's an old filter that could be full of metal shavings, degraded, clogged, etc. My guess is they were trying to save money and assumed I am too ignorant to know they are cutting corners. For a dealership that charges so much money they should be the best, yet after so many bad experiences, I know they are not. What makes this situation worse is they haven't responded to my email about why it wasn't changed. They seem to be trying to avoid the subject which is quite telling. If they don't replace the filter and make this right I will report them to the BBB, etc. Hopefully this will save others the stress and worry. Now I know why so many people call them the stealership. More