
Courtesy Ford Lincoln
Portland, OR
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These folks are genuinely interested in taking care of the customer. The staff is very courteous and professional. My wife and I have purchased several vehicles from Courtesy Ford over the years and will the customer. The staff is very courteous and professional. My wife and I have purchased several vehicles from Courtesy Ford over the years and will continue to do business With these folks. More
Will immediately contacted us initially thru an online inquiry. Sometimes when you make arrangements for a vehicle but cannot get there for a few days you arrive to be told "I'm sorry we already sold tha inquiry. Sometimes when you make arrangements for a vehicle but cannot get there for a few days you arrive to be told "I'm sorry we already sold that vehicle". Upon arrival, everything that was discussed over the phone days earlier was followed thru and they put fourth the extra effort to make sure we received the best deal possible. We are now the proud owners of a brand new Ford 2020 F-250 and loving it! More
Robbie as always went above and beyond to take care me Robbie as always went above and beyond to take care of my needs and then some. He always advises me of what I need or soon need and shows me options t Robbie as always went above and beyond to take care of my needs and then some. He always advises me of what I need or soon need and shows me options to save a lot of money buy not waiting, as well as options I have for financing and or paying interest free. Thanks for all you all do!!! While I was waiting Sherry Gaylord also helped me out with my lease and to make plans to but it out. Everyone was outstanding. Cheers More
Excellent Experience Robby had my car diagnosed and fixed within a day. He was professional, courteous and efficient. The problem was a bit of a difficult one to figure ou Robby had my car diagnosed and fixed within a day. He was professional, courteous and efficient. The problem was a bit of a difficult one to figure out but because of his knowledge, he knew what to have the technicians look for. He is the reason that I drive from Vancouver to Portland to get my Ford serviced. He provides excellent customer service. More
Very good service. Brought the car in to have an issue dealt with brought to my attention by Ford. In and out in 15 minutes. Very courteous people and very good servic Brought the car in to have an issue dealt with brought to my attention by Ford. In and out in 15 minutes. Very courteous people and very good service. More
Outstanding Robbie was as always excellent pointing out savings and what I needed and outstanding follow up. I bought tires and they were behind and he actually w Robbie was as always excellent pointing out savings and what I needed and outstanding follow up. I bought tires and they were behind and he actually went back and assisted the team with orders to help them catch up. Went above and way beyond More
Great service Quick and efficient. Robby was able to schedule my appointment quickly and get me out in a minimum amount of time. I have been fortunate to interact w Quick and efficient. Robby was able to schedule my appointment quickly and get me out in a minimum amount of time. I have been fortunate to interact with Robby on a few occasions. Thank you! More
Been using them a long time Been going to this dealership for over 10 years and my service advisor, Edward Causey, and the rest of the people in the service department always bee Been going to this dealership for over 10 years and my service advisor, Edward Causey, and the rest of the people in the service department always been a so helpful and upfront about what needs to be done and what doesn't. Will keep using them for a long time time More
Emergency Batter Replacement On 6/5/2020 my battery died. I was away from home meeting a friend to deliver some items for her mother. Car wouldn't start. Called Brian Sterrett at On 6/5/2020 my battery died. I was away from home meeting a friend to deliver some items for her mother. Car wouldn't start. Called Brian Sterrett at Courtesy Ford at 4:15pm....he said bring the car in, had the installer stay a few minutes to install the battery, check the alternator and make sure that EVERYTHING was working properly. That is true customer service! More
auto service automobile in for service. oil change, all fluids checked and refilled, tire pressure checked, all filters replaced, brakes checked all lights and ind automobile in for service. oil change, all fluids checked and refilled, tire pressure checked, all filters replaced, brakes checked all lights and indicators checked. service was excellent and time waited was short. More