Courtesy Ford Lincoln
Portland, OR
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Good and Honest They treated me very professionally and with respect. I am in love with my Escape. So to say the least I a died on the wool a FoRD man. They treated me very professionally and with respect. I am in love with my Escape. So to say the least I a died on the wool a FoRD man. More
Solid, friendly and uncomplicated transaction , even tho it was a bit of a complicated sale. Courtesy delivered consistently and fully at each turn. Thank you , even tho it was a bit of a complicated sale. Courtesy delivered consistently and fully at each turn. Thank you More
Oil Change Went in for my scheduled oil change for my Lincoln MKZ and had an appointment and Brian wrote me up and took care of it from there. Brain came out and Went in for my scheduled oil change for my Lincoln MKZ and had an appointment and Brian wrote me up and took care of it from there. Brain came out and gave me an update on the progress and informed me it wouldn't be much longer. A few minutes later Brain came and got me in the waiting room and my Lincoln was done. Very good customer service. More
As always, a very pleasant experience, the staff was As always, a very pleasant experience, the staff was courteous and helpful. Waiting area was clean and comfortable. Appropriate social distancing pro As always, a very pleasant experience, the staff was courteous and helpful. Waiting area was clean and comfortable. Appropriate social distancing protocols were in place. More
Every visit is a positive experience Our interaction with the Parts, Service, and Body Shop Departments during our appointment this week was exemplary. All levels of employees answered Our interaction with the Parts, Service, and Body Shop Departments during our appointment this week was exemplary. All levels of employees answered questions in a friendly and positive manner and continue to impress us with their efforts to work as a team to meet our needs as quickly as possible. It's a pleasure doing business with Courtesy Ford Lincoln.. More
We reside near Gresham and I used Gresham Ford several times, until recently because I can not trust them. I have used Courtesy since way back in Marv Tonkin Ford. Mr Brian and the rest of your Service gu times, until recently because I can not trust them. I have used Courtesy since way back in Marv Tonkin Ford. Mr Brian and the rest of your Service guys are great. Willie Paradise More
Awesome Experience Service by all levels of staff was outstanding....knowledgable, seasoned staff that answers your questions and provides insight and recommendations. Service by all levels of staff was outstanding....knowledgable, seasoned staff that answers your questions and provides insight and recommendations. We couldn't be more pleased with our new car and will be long term customers based on our positive experience. More
The work was done speedily and efficiently and I was pleased with the precautions taken for social distancing and anti Covid 19 safety. Very cooperative when we brought our car in early. pleased with the precautions taken for social distancing and anti Covid 19 safety. Very cooperative when we brought our car in early. More
efficient but need better greeting!! You need to do something about customer entrance. You used to have someone greet people as they came in the door for service. I always feel like a You need to do something about customer entrance. You used to have someone greet people as they came in the door for service. I always feel like a kid whose been sent to the principals office when I walk in, everyone ignores me for up to a couple minutes, then someone greets me. More
Great Customer Service Thank you for paying attention to social distancing and making that a priority. Also great service, my second trip with my new truck for standard mai Thank you for paying attention to social distancing and making that a priority. Also great service, my second trip with my new truck for standard maintenance visits. Quick, efficient and friendly. More