
Courtesy Ford Lincoln
Portland, OR
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Always 5-Star Service I had a light cover (fog light) that went missing. Brian Sterrett ordered it for me and fit me in without an appointment when the part arrived. I was I had a light cover (fog light) that went missing. Brian Sterrett ordered it for me and fit me in without an appointment when the part arrived. I was in and out in less than 1 hour! More
Quick Lane Not so hot on the dealership but whenever I've dealt with Makayla Borchert in the Quick Lane things have gone well. She's excellent. Not so hot on the dealership but whenever I've dealt with Makayla Borchert in the Quick Lane things have gone well. She's excellent. More
Service Visit I had an oil change and tires rotated. Everything was done well with the service. I was disappointed in several employees having masks on but only o I had an oil change and tires rotated. Everything was done well with the service. I was disappointed in several employees having masks on but only over their mouth and was not covering their nose that I had contact with. I was wearing a mask properly. The employees doing the service on my car had masks on or around their neck and I did not come in contact with them, so I have no problem with the service employees. More
Was met by Alex who took great care of me. Great experience, professional and a lot of fun to work with! Very happy with my purchase. experience, professional and a lot of fun to work with! Very happy with my purchase. More
Excellent Lincoln Service I arrived on time, my car was taken in right way, all required work performed in a timely manner, my car was washed and vacuumed. Everything was grea I arrived on time, my car was taken in right way, all required work performed in a timely manner, my car was washed and vacuumed. Everything was great. More
No hassles, friendly service, relatively quick transaction Courtesy Ford had the car we wanted, we had the down payment and outstanding credit we needed, we were in and out in less than 4 hours. We said no to Courtesy Ford had the car we wanted, we had the down payment and outstanding credit we needed, we were in and out in less than 4 hours. We said no to this, yes to that, there was little push back. Calling out two people in particular, Sunny in sales was very friendly, great to work with, as was Gary in fiance. We had also dealt with someone in service as well, they guy was friendly, knowledge and helpful but unfortunately I didn't get his name (long term employee of the business). I would highly recommend Courtesy Ford, we'd go back again. More
Great Service - Awesome People I have dealt with Courtesy Ford as purchaser and user of the service department for almost 20 years. I will go nowhere else. Brian Sterrett has been m I have dealt with Courtesy Ford as purchaser and user of the service department for almost 20 years. I will go nowhere else. Brian Sterrett has been my 'go to' service adviser for most of that time. I just met Makayla on Friday, July 10th when I took my car in for it's service job. She assisted Brian (who was, as usual, very busy) and I really appreciated her professionalism combined with the 'personal touch'. I also want to compliment Courtesy Ford for following the CDC/State guidelines of personal distancing, limiting the numbers of people in the area and being careful by wearing & requiring masks. The Cashier's station has a barrier to protect, but it needs to be higher to protect her from taller customers who need to pay their bills. She did a great job of keeping back from the barrier to give plenty of space. More