Courtesy Ford Lincoln
Portland, OR
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No hassles, friendly service, relatively quick transaction Courtesy Ford had the car we wanted, we had the down payment and outstanding credit we needed, we were in and out in less than 4 hours. We said no to Courtesy Ford had the car we wanted, we had the down payment and outstanding credit we needed, we were in and out in less than 4 hours. We said no to this, yes to that, there was little push back. Calling out two people in particular, Sunny in sales was very friendly, great to work with, as was Gary in fiance. We had also dealt with someone in service as well, they guy was friendly, knowledge and helpful but unfortunately I didn't get his name (long term employee of the business). I would highly recommend Courtesy Ford, we'd go back again. More
Great Service - Awesome People I have dealt with Courtesy Ford as purchaser and user of the service department for almost 20 years. I will go nowhere else. Brian Sterrett has been m I have dealt with Courtesy Ford as purchaser and user of the service department for almost 20 years. I will go nowhere else. Brian Sterrett has been my 'go to' service adviser for most of that time. I just met Makayla on Friday, July 10th when I took my car in for it's service job. She assisted Brian (who was, as usual, very busy) and I really appreciated her professionalism combined with the 'personal touch'. I also want to compliment Courtesy Ford for following the CDC/State guidelines of personal distancing, limiting the numbers of people in the area and being careful by wearing & requiring masks. The Cashier's station has a barrier to protect, but it needs to be higher to protect her from taller customers who need to pay their bills. She did a great job of keeping back from the barrier to give plenty of space. More
Warranty Work Worked me in the schedule and delivered on time. Friendly and personable service! Keeps us coming back for all our service needs. Thanks Brandon! We' Worked me in the schedule and delivered on time. Friendly and personable service! Keeps us coming back for all our service needs. Thanks Brandon! We'll see you real soon! More
Good contactless dropoff/pickup process for service Needed to come in for a tire repair. Robby is great, he communicated clearly via both calls and text. He supported my requirements for contactless pi Needed to come in for a tire repair. Robby is great, he communicated clearly via both calls and text. He supported my requirements for contactless pickup/dropoff. More
Valued customers We made another purchase and overall felt like valued customers. The push to purchase warranties should be presented with the purchase, the two step p We made another purchase and overall felt like valued customers. The push to purchase warranties should be presented with the purchase, the two step process is uncomfortable. More
Amazing Customer service with alot of employees working to get you the best possible prices, interest, and vehicle. I was blown away by the level of professionalism. to get you the best possible prices, interest, and vehicle. I was blown away by the level of professionalism. More
Edward in service is a genuine business person and friend Edward in service and the team at Courtesy Ford repaired our vehicle in a very quick amount of time. The bill was spot on with the estimate I received Edward in service and the team at Courtesy Ford repaired our vehicle in a very quick amount of time. The bill was spot on with the estimate I received. Edward is a pleasure to do business with. More
Easy service experience Easy in, easy out oil change. Comfortable waiting waiting room, nice staff. What else is there to ask for? I'll be back next time. Easy in, easy out oil change. Comfortable waiting waiting room, nice staff. What else is there to ask for? I'll be back next time. More
Great service and very courteous people who always try and help! Clean and sanitary showroom and service area. It’s a nice environment to visit! and help! Clean and sanitary showroom and service area. It’s a nice environment to visit! More
Brian in Service Department has done a great job in the service of my vehicle. I deeply appreciate being able to get in so quickly after my call. service of my vehicle. I deeply appreciate being able to get in so quickly after my call. More