Courtesy Ford Lincoln

Customer service in person was professional while still Customer service in person was professional while still friendly. Tried to make appointment for recall by phone was impossible but in person was gre Customer service in person was professional while still friendly. Tried to make appointment for recall by phone was impossible but in person was great. More

I was pleasantly surprised to be told all I needed was tires rotated, and no extra services were upsold. Very refreshing. tires rotated, and no extra services were upsold. Very refreshing. More

The only reason it's a 4 star is that the bottom cover was not properly secured correctly, so it dragged all of the way home. My wife was upset b/c we were leaving for Bend. However, the service manager a was not properly secured correctly, so it dragged all of the way home. My wife was upset b/c we were leaving for Bend. However, the service manager and Kelly did a great job with service recovery. They showed me what happened and there was little to no damage with dragging it to and from the dealership. They temporarily fixed it, but did have to come back, since they didn't have the holding pins. When I did come back, it was very quick in and out which I appreciated. More

First deal was done here in the mid 1990s, then had not gotten a Ford again until 2013. This latest experience was a result of returning after many years and deciding on a Ford Truck. It was a smooth deal gotten a Ford again until 2013. This latest experience was a result of returning after many years and deciding on a Ford Truck. It was a smooth deal with minimal haggle, no wasted time, or sitting around. Very efficient purchase last week. Dealership performed as agreed. More

15,000 mile service completed while I waited in lounge. About 3 hours from check in to check out. Nice clean & comfortable waiting area. They were quite busy so wait time not unreasonable. Enrique went ove About 3 hours from check in to check out. Nice clean & comfortable waiting area. They were quite busy so wait time not unreasonable. Enrique went over what the 15,000 mile service covered & explained the reasons for doing it when I made the appointment. He also went over the invoice at checkout. More

I got there about 40 minutes early and left before my appointment time. The last time it took at least 2 hours. I was very excited. appointment time. The last time it took at least 2 hours. I was very excited. More

The sales and service staff at Quick Lane were great to work with and very friendly, had my car done and ready for pick up with in a day work with and very friendly, had my car done and ready for pick up with in a day More

I had a general checkup and oil change . The service was good the wait not too long. I appreciate not having to make an appointment. good the wait not too long. I appreciate not having to make an appointment. More

sherry was great,got it done pretty quick,and im not the easiest person to work with,but would work with her again when im in market for a car.. easiest person to work with,but would work with her again when im in market for a car.. More

Drove in for a test drive and drove out with a new to me vehicle. I am very pleased with the overall service I received during my transaction. vehicle. I am very pleased with the overall service I received during my transaction. More