Courtesy Ford Lincoln
Portland, OR
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We purchased a vehicle through the Costco program and was put in touch with Ammie. From our first internet inquiry, Ammie, was fast to respond and very responsive to our needs. We were able to place our or put in touch with Ammie. From our first internet inquiry, Ammie, was fast to respond and very responsive to our needs. We were able to place our order via the phone with her and receive confirmations through the email. We live out of town so this was very helpful. Ammie did an outstanding job in working through the process, keeping us informed and meeting all our needs. I would highly recommend Ammie Jose and Courtsey Ford in general. More
The process took around 4 hours which was not bad considering we did not know what we wanted when we walked in. We looked at 3 models. Received a fair trade in value. Financing took less than 30 minu considering we did not know what we wanted when we walked in. We looked at 3 models. Received a fair trade in value. Financing took less than 30 minutes. Prior new car purchase in California took over 1.5 hours to finance. We were met at door and escorted to salesman's desk. We left with a new Ford Edge and felt comfortable about the deal we received. Absolutely no high pressure involved in either sales or financing. More
Courtesy Ford truly lives up to it's name. David Hughes was one of the most knowledgeable, energetic and professional sales persons I have ever worked with. If you are in the market for a Ford Truck, he i was one of the most knowledgeable, energetic and professional sales persons I have ever worked with. If you are in the market for a Ford Truck, he is a superstar. His knowledge of the product is great. The entire dealership is clean, well represented with Ford product and a great environment. When it came to the sales experience, it was simple, professional and just overall pleasant. The Finance Manager, Sam Luu, is the best. He is professional, very knowledgeable and so eager to make sure his customers leave satisfied. I really loved this dealership and will certainly work with them many times in the future, as long as Ford keeps putting out great products. I only hope when I am in the market for a Ford vehicle in the future, the same crew is still working at Courtesy. If you are looking to buy a car, go here. You won't regret it. Great people, great dealership, great products, great experience. Keep up the great work. More
I had been considering new car for a number of months, but after visiting a few local dealerships, I was thoroughly disgusted with the buying process and the transparent tactics by the sales teams I met w but after visiting a few local dealerships, I was thoroughly disgusted with the buying process and the transparent tactics by the sales teams I met with. I was obviously leery of stepping through the doors of a dealership again, almost to the point I would have chosen a used car to avoid the hassle. I was pleased to have the experience I did at Courtesy Ford, which was not unpleasant in the least. I was fortunate enough to meet Jason on my first visit, and I knew immediately that he was the right fellow to work with. In a market where the sales cycle is fairly short, I have to say how impressed I was with his patience as I came back and viewed multiple different options over the course of a few weeks, all while juggling my wife and kids as I visited, etc. I also very much appreciated that there was a perceived lack of b*s coming from the other folks supporting Jason in the dealership. I understand clearly the motivations of the sales team, but they did not unduly push for decisions quickly, and as a result I bought the right car, for the right price. More
This was without a doubt the best car buying experience my wife and I have ever had. Since it was a surprise birthday present for my wife, Ammie and I were able to keep everything hush hush until the day my wife and I have ever had. Since it was a surprise birthday present for my wife, Ammie and I were able to keep everything hush hush until the day we showed up to pick out her new Escape. Everything went perfect. We were able to pick out exactly the car she wanted with all the right options, and Ammie made especially sure it got delivered before my wife's birthday. Even if she had to come in on her day off to deliver it. Sam in finance was a true pleasure to work with, and to be honest, actually made the experience fun. It was wonderful to work with such professionals who obviously enjoy what they do. Courtesy Ford has earned a customer for life. Thank you. More
Jason porter is a great sales men to work with,for bein a first time buyer and out of state buyer, jason showed patients, answerd all questions and bein very picky with the type of car and packages that i wa first time buyer and out of state buyer, jason showed patients, answerd all questions and bein very picky with the type of car and packages that i wanted with the car he had problems finding the car for me.now im an owner of a brand new ford fusion se and i love it,and will forever be a courtesy ford customer. More
June was very friendly and knowledgeable about the car. We were dreading looking for a car, but june made it very easy. The sales manager and finance man were also very good. I will recommend Courtesy For We were dreading looking for a car, but june made it very easy. The sales manager and finance man were also very good. I will recommend Courtesy Ford to anyone who asks. The process was very quick and painless. The function of the various systems of the car were explained thoroughly. More
We had a great experience with June. He was very friendly, easy to work with, and did not hassle us. June even shared his freshly delivered cookies and pizza with us! We appreciate the low pressure friendly, easy to work with, and did not hassle us. June even shared his freshly delivered cookies and pizza with us! We appreciate the low pressure environment - it made our car-buying experience very pleasant. We would definitely recommend June to any of our friends who are interested in buying a car. More
I just picked up my new F-150 FX4 on 3/22/11 from Courtesy Ford. This was a vehicle I special ordered and David and the rest of the team were great to work with the whole time. When I originally we Courtesy Ford. This was a vehicle I special ordered and David and the rest of the team were great to work with the whole time. When I originally went there David looked all over for a vehicle that would match what I was looking for, but one didn't exist with my exact specifications. David was very easy to work with and made ordering the vehicle very simple, as I was able to confirm every part of the order before it was put in. After it was ordered David kept me informed as to the progress by providing the VIN number and transportation information. When the vehicle arrived I was presented with the finance options and picked the one that best suited my needs. I was shown every rebate I qualified for and the cost breakdown as to how the monthly payment was calculated. Overall it was very easy and comfortable. After all the finance stuff was done, David did an outstanding job of going through the vehicle and showing me how everything worked. As a side note, my service engine light came on soon after I left the dealership. I returned to the dealership and the service department was almost closed so I was given another brand new F-150 to drive for the night. When I returned the next day the service department gave me a thorough eplanation of what casued the light to go on and what they found, which was essentially nothing. Overall it was a very pleasant buying experience and I would go to Courtesy Ford and David Hughes for my future vehicle needs, and I love my truck! More
I was very pleased working with June at your dealership. He was very professional and his customer service was excellent. I actually purchased a new Ford Explorer over the telephone, on a Sunday afternoon, He was very professional and his customer service was excellent. I actually purchased a new Ford Explorer over the telephone, on a Sunday afternoon, and at 10:30 AM the next morning June was knocking on my door to deliver my new vehicle, which was 200 miles from the dealership. I felt he went above and beyond to help me get the new Explorer. I would recommend Courtesy Ford, and June to anyone wanting to purchase a new or used vehicle. More