Courtesy Ford Lincoln

I just picked up my new F-150 FX4 on 3/22/11 from Courtesy Ford. This was a vehicle I special ordered and David and the rest of the team were great to work with the whole time. When I originally we Courtesy Ford. This was a vehicle I special ordered and David and the rest of the team were great to work with the whole time. When I originally went there David looked all over for a vehicle that would match what I was looking for, but one didn't exist with my exact specifications. David was very easy to work with and made ordering the vehicle very simple, as I was able to confirm every part of the order before it was put in. After it was ordered David kept me informed as to the progress by providing the VIN number and transportation information. When the vehicle arrived I was presented with the finance options and picked the one that best suited my needs. I was shown every rebate I qualified for and the cost breakdown as to how the monthly payment was calculated. Overall it was very easy and comfortable. After all the finance stuff was done, David did an outstanding job of going through the vehicle and showing me how everything worked. As a side note, my service engine light came on soon after I left the dealership. I returned to the dealership and the service department was almost closed so I was given another brand new F-150 to drive for the night. When I returned the next day the service department gave me a thorough eplanation of what casued the light to go on and what they found, which was essentially nothing. Overall it was a very pleasant buying experience and I would go to Courtesy Ford and David Hughes for my future vehicle needs, and I love my truck! More

I was very pleased working with June at your dealership. He was very professional and his customer service was excellent. I actually purchased a new Ford Explorer over the telephone, on a Sunday afternoon, He was very professional and his customer service was excellent. I actually purchased a new Ford Explorer over the telephone, on a Sunday afternoon, and at 10:30 AM the next morning June was knocking on my door to deliver my new vehicle, which was 200 miles from the dealership. I felt he went above and beyond to help me get the new Explorer. I would recommend Courtesy Ford, and June to anyone wanting to purchase a new or used vehicle. More

I was extemely impressed with Jason as a sales person. He was friendly,courteous and knowledgeable. I have purchased many cars and usually it is an all day job and not to great of an experience. Jason pai He was friendly,courteous and knowledgeable. I have purchased many cars and usually it is an all day job and not to great of an experience. Jason paid attention to what I wanted in my vehicle, accomadated me by bringing the car over to my business, so I could look at it, because I was too busy to go to the car lot, you might say he gave me curbside service. The car was exactly what I wanted, the price was good, and so I bought it.I have never purchased a car so quick, easy and stess free. Jason definitely is a unique person as well as a sales person, I would recommend him to anyone looking for a car, in fact I have, my brother purchased a car from Jason and was equally impressed with Jason. Thank you, Bruce R. Richardson More

I really had a wonderful experience. Jason was very low pressure, high knowledge on the vehicle. I have recommended a friend already. Certainly would consider them when I look for another new vehicle in pressure, high knowledge on the vehicle. I have recommended a friend already. Certainly would consider them when I look for another new vehicle in the future. No complaints. Financing was great with Sam. He got me an outstanding deal. More

We wanted a new car and we got a new Ford Focus. David negotiated the price down to something we could afford. The contract includes free oil changes for life as well as free service for three years. I ne negotiated the price down to something we could afford. The contract includes free oil changes for life as well as free service for three years. I never had that before. Oil changes and other services add up to a lot of money. The only thing we didn't get was a USB port. We got a MP3 port instead, which is okay. David selected a demo car for us to test drive and buy, but he did not give us a choice on a different color of car or one with less than the demo mileage. David was very friendly and was very helpful in negotiating the price. This created a very good overall experience. The price was about what I expected for a new Focus. More

I bought a brand new ford escape from Ammie, and she was an exceptional sales person!! She was very knowledgeable about all of the cars and trucks in their inventory, and she really took her time in answeri an exceptional sales person!! She was very knowledgeable about all of the cars and trucks in their inventory, and she really took her time in answering all of my questions. The selection that they had was great, and all of my service dates for maintenance have been outstanding!!! I would definitely reccomend this dealership to anyone looking for a new car, and ask for Ammie Jose in particular! Signed, One very satisfied customer! More

I just picked up a new F150 from Courtesy Ford that I had ordered back around the first of the year. You might think that 3 and half months is a bit to long to wait for a custom order, but in this case it w ordered back around the first of the year. You might think that 3 and half months is a bit to long to wait for a custom order, but in this case it was every bit as quick, if not quicker, than the typical for what I ordered. You see, I didn't want just an everyday ole F150, instead I had set my sights on one of Ford's new, hot SVT Raptors. Not only are the Raptors in limited supply but there is a very high demand for them. Courtesy's Internet Sales Manager, Ammie Jose, stepped up to the plate and patiently worked with me as a I configured and then reconfigured and changed mind again on the options and color selections for my order. She was very professional and enjoyable to negotiate with and it didn't take long for us to put together a deal that worked for both parties. Once the order was in and accepted by Ford, it would have been easy for her to sit back and just wait till the truck arrived before she contacted me again. But that was not the case at all. Ammie kept me appraised of the trucks progress through the build process. She made sure I had the VIN number as soon as it was available from Ford and when it got close to delivery time, she took time out of her day off to personally check on its status. When it was finally time to take delivery of my new toy, she made sure I understood all the features of Ford's sophisticated media management system called SYNC. She walked me through each screen and even synced both my wife's and my iPhone's Bluetooth connections for us. If that was not enough, I was introduced to the Service Department personnel and even a few of the guys in the Parts Department. I then spent a few minutes with the Finance Department who were able to match the very low rate my bank had quoted me. It was quick, simple and painless. As I was about to drive off, she brought out the GM and introduced us. An unexpected courtesy (no pun intended)and much appreciated. Both Courtesy Ford and Ammie get my highest marks for a job very well done. You would be well served by this dealership and I will be back. More

I have owned two Ford Mustangs and been a customer of this dealership for many years. Thank you to Courtesy Ford for 20 years of outstanding service...and thank you to Service Advisor Brian Sterrett for this dealership for many years. Thank you to Courtesy Ford for 20 years of outstanding service...and thank you to Service Advisor Brian Sterrett for making it happen. Rick Reynolds Portland, Oregon More

We bought our 2011 Ford Fusion from Ammie Jose. She was a pleasure to work with. We worked together on the internet for sometime, and finally after months of consideration, we went into Courtesy Ford. Be pleasure to work with. We worked together on the internet for sometime, and finally after months of consideration, we went into Courtesy Ford. Besides the savings we received, Courtesy Ford employees seemed to be having fun, this dealership is very different from many we had visited prior to our purchase. The respect and the no pressure, no-haggling promise, sure was the easiest purchase that we have ever made. We purchase vehicles every two to three years, and for now on we are working with Ammie at Courtesy Ford because of the way this dealership gets it. After the Sale she explained how everything worked in our new vehicle which we never had service like this in the past. She is very efficient and her personality is delightful. This dealership is STELLAR. We will be sending our friends, family and co-workers to Ammie at Courtesy Ford. Awesome job! More

I was driving home from the coast the other night and someone had told me that I didn't have any brake lights. We called the service department around 6:15 and Brian said that they were open until 7, bu someone had told me that I didn't have any brake lights. We called the service department around 6:15 and Brian said that they were open until 7, but if we could make it then come down and they would look at the light bulbs to see if they were just burnt out. Brian told us not to worry that if we were going to be a few minutes later than 7 to just call and he would stay a little bit after to help us. I was doubtful that both light bulbs had burnt out at the same time, but we made it to Courtesy Ford almost right at 7. Brian was still there and he had a guy change out our rear light bulbs very quickly, and to my surprise everything was working properly after that. Thanks Courtesy Ford and thanks Brian Sterrett for helping us out as you always do! More